2/10 Terrible
Sarah
Business traveler
27 November 2024
Disliked: Amenities, property conditions & facilities
I did self check in and gave a rough idea of arrival....but when I arrived at 8pm they had closed the restaurant early.....I do understand why however they just simply could have rung me and explained. They reluctantly offered some food (obviously not fresh....) one staff member was excellent the other was very put out. There appeared to be no one else staying and I was given a twin room that was very cold. Beds small and narrow and I tried to turn up the heating but the temp did not change. I didnt dare go downstairs and change rooms as I felt this would be a huge inconvenience and I honestly didnt expect anyone to be around!!!! The noise from the road outside was horrendous and I didnt sleep at all!!!!!! The property could have put me in a room away from the road due to it being empty and the food issue....but instead I can only feel that room 3 was the one I was allocated so be it....they did have an opportunity to iprove my stay but didnt.....I could not recommend this property at all if staying at the front due to noise levels from the road
Sarah
Stayed 1 night in Nov 2024