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"I really enjoyed my time here , I would recommend it to anyone travelling to Heraklion. The rooms are comfortable,and the staff are wonderful, Maria at the front desk is so kind and helpful,but all the staff here have been great! Breakfast is great as well . "

"Loved everything about the property. "

"This is a small property for short stay. Very close to the airport. I rented a car as my stay was long and finding a spot to park could be a little challenging. Other than that everything else was great. Friendly staff, nice and quiet. "

"My husband and I have both traveled internationally but neither of us have ever experienced the type of gracious and considerate hotel staff. Each and every one we encountered was amazing. This was really proven when my husband, who has heart problems, had to be taken to the hospital. They arranged a car to take me (while my husband was in the ambulance) and deliver both of us back home upon release. This was our first visit to Crete, for our 30th anniversary and we could not have been more pleased with our accommodations. "

"Wonderful staff extremely accommodating very nice room easy parking"

"My husband and I were celebrating our thirtieth year of marriage and this was a highlight of our journey to my dream vacation in Greece. We had a wonderful excursion from Athens and stayed at your amazing property. We took a car two hours away and enjoyed our trip completely stopping at a beach to see the water light by the moon. So much was just wonderful. You should be proud of your property. We also like the approach to be sustainable and it was wonderful to have a car for our few days in Crete. Free parking at the residence made it trouble free. Thank you again. "

"We thoroughly enjoyed our stay at the Metropole Urban. The hotel is extremely clean and comfortable and the staff always friendly and helpful. The location is excellent – from right outside to at most a 10-minute walk, you can find countless great restaurants and plentiful shopping in the old town, not to mention the beautiful church adjacent the hotel on the square. It’s only a 10 to 12-minute walk to the Heraklion Archeology Museum and just a bit father to stroll to the port. The generous breakfast was a delight and a great way to kick off the day. We would certainly book the Metropole again for a return stay."

"Everything was accurate."

"Great location "