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Quality Inn Downtown Helen

2.5 star property
Hotel with free breakfast, a quick walk to Unicoi State Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Downtown Helen

Desk, iron/ironing board, rollaway beds, free WiFi
Exterior
Reception
Lobby
Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
The price is AED 217
AED 268 total
includes taxes & fees
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Similar properties

Exterior

Days Inn by Wyndham Helen

Pool
Breakfast included
Pet friendly
Parking included
7.2 out of 10, Good, (392)
The price is AED 217
AED 268 total
includes taxes & fees
8 Dec - 9 Dec
Days Inn by Wyndham Helen

About the neighborhood

Map
15 Yonah St, Helen, GA, 30545

What's nearby

  • Charlemagne's Kingdom - 2 min walk - 0.2 km
  • Helen Arts & Heritage Center - 6 min walk - 0.5 km
  • Unicoi State Park - 8 min walk - 0.7 km
  • Helen Festhalle - 11 min walk - 0.9 km
  • Helen Tubing & Helen Water Park - 3 min drive - 2.2 km

Restaurants

  • ‪Bigg Daddy S Restauran - ‬15 min walk
  • ‪Cowboys & Angels - ‬6 min walk
  • ‪Hofbrauhaus Restaurant - ‬5 min walk
  • ‪Troll Tavern - ‬6 min walk
  • ‪Spice 55 - ‬3 min drive

About this property

Quality Inn Downtown Helen

Hotel near Unicoi State Park
Located close to Raven Cliffs Falls and Anna Ruby Falls, Quality Inn Downtown Helen provides free continental breakfast and a fireplace in the lobby. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • RV/bus/truck parking, a 24-hour front desk, and a water dispenser
  • A computer station, a TV in the lobby, and a vending machine
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Quality Inn Downtown Helen boast comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch TVs with cable channels
  • Mini fridges, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends
  • Coffee/tea in common area(s)

Family friendly

  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per day, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 30 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen

Frequently asked questions

Is Quality Inn Downtown Helen pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 30 lbs per pet. There's a deposit of USD 50.00 per stay and a fee of USD 40 per pet, per day. Service animals are exempt from fees.

How much is parking at Quality Inn Downtown Helen?

Self parking is free at this property.

What time is check-in at Quality Inn Downtown Helen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn Downtown Helen?

Check-out is at 11 AM.

Where is Quality Inn Downtown Helen located?

Situated in the mountains, this hotel is within 1 mi (2 km) of Unicoi State Park and Chattahoochee National Forest. Anna Ruby Falls and Raven Cliffs Falls are also within 9 mi (15 km).

Quality Inn Downtown Helen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 300 out of 878 reviews" "
Rating 8 - Good. 272 out of 878 reviews" "
Rating 6 - Okay. 151 out of 878 reviews" "
Rating 4 - Poor. 82 out of 878 reviews" "
Rating 2 - Terrible. 73 out of 878 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara, Gainesville

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy our stay here. Clean and quiet. Comfortable beds. Close to everything.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Look, the shower head leaked and the room could use a DEEP clean. The real issue was the day manager, he was WONDERFUL. HIS NAME IS JIM. Professional,knowledgeable, charming.because of Jim we will be back.
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Amenities, property conditions & facilities
We very much enjoyed our stay. They have new flooring in the rooms as well as new beds.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jonathan at the front desk was friendly, kind and helpful!
Stayed 1 night in Nov 2024

8/10 Good

danielle

Liked: Staff & service, property conditions & facilities
I enjoyed the size of the room. It was reasonably clean, the location was amazing. My only issue with this room was the bathroom was tiny compared to the size of people it’s supposed to accommodate, and there was no where to store clothing. No racks, hooks, drawers.
Stayed 1 night in Nov 2024

8/10 Good

Pamelia

Traveled with family
Liked: Staff & service
Good location. Outside access so can park right in front of room. Old facility that could use some TLC. But it appears that some rooms were being remodeled. Pool was being repaired. Nothing special here but nothing bad either. Very friendly staff.
Stayed 2 nights in Oct 2024

2/10 Terrible

Razvan

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty
Stayed 1 night in Sep 2024

10/10 Excellent

Sharlene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great and even the night concierge turned on the waffle maker for us eat since all the restaurants where closed.
Stayed 1 night in Oct 2024

8/10 Good

Neal

Liked: Staff & service
Disliked: Amenities
If you’re looking for a no frills place to stay that is clean this is the place. Honestly it’s location sells itself.
Stayed 2 nights in Oct 2024

8/10 Good

Peggy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Older property Reasonable price Close to everything
Stayed 1 night in Oct 2024

2/10 Terrible

Monika

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
Old facility. The owner, at the very least should grab a paint brush and some paint, inside and out. Holes in the sheet rock. Live water damage leaking from the wall. The smoke detector had a paint bag on it. Holes in the entrance door to the room. Curtains were falling of the curtain rod. Need I say any more!
Stayed 2 nights in Oct 2024

6/10 Okay

Heather

Stayed 2 nights in Sep 2024

2/10 Terrible

Ma.cristina

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy mala porque me cobraron 28 dolares mas ,no tenian mi habitacion ,cuando yo pedi una habitacion accessible porque tengo una persona en silla de ruedas y me estaban dando una habitacion en el segundo piso y no cuentan con elevador asi que exijo mi 28 dolares para atras porque yo hice reservacion para una habitacion planta abajo .
Stayed 1 night in Sep 2024

2/10 Terrible

Mashallah

Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown area, great time to be in Helen...Oktoberfest.
Stayed 1 night in Sep 2024

8/10 Good

Tomas

Stayed 1 night in Sep 2024

10/10 Excellent

dennis

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Steve

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a terrible experience at the Quality Inn in Helen, GA. Unfortunately, I discovered bed bugs in my room and immediately informed the hotel staff. Shockingly, they simply responded with "okay" and did nothing to address the issue or offer a solution. There was no apology, no offer to change rooms, and no attempt to rectify the situation. This level of service is completely unacceptable. I will never stay here again and wouldn't recommend this hotel to anyone.
Stayed 2 nights in Sep 2024

8/10 Good

Mariea

Stayed 1 night in Aug 2024

2/10 Terrible

Mary

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Because it had a pool I booked this hotel. The pool was closed. It did not say that on the the website. I had two very disappointed children.
Stayed 1 night in Aug 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service
They were updating the property so it was in a state of flux. The staff was courteous and respectful. Bathroom was a little small but meet our needs.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elizabeth and Nikki (sp?) we super kind and helpful!
Stayed 2 nights in Aug 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Disliked: Room comfort
Could be worse
Clean room. Bed was 3 inches lower on one side, not comftorable. Maintenance of sink was lacking, drain plug could not be removed so water would drain. TV remote did not work. Good location
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Maybe three stars.. Maybe.
Although the location is pretty good, service was nice, and providing somewhat of a breakfast was a positive, that is it. The smells that came from the bathroom were very unpleasant, updates are definitely needed, and it would have been wonderful if the pool was in service, but I guess you can’t win them all; you definitely get what you pay for in this type of atmosphere.
Stayed 2 nights in Aug 2024

4/10 Poor

Adam

Liked: Staff & service
Disliked: Cleanliness
The staff was very kind, and friendly. I booked a non-smoking room. When first entering the room, there was a faint cigarette smoke odor. A little while later, the room started smelling like smoke, pretty strongly. I noticed it seemed to be coming in from the outside, from the air-conditioner. I called the front desk, to let them know, because I do not smoke, and I did not want to be charged a fee for the room smelling like smoke. A staff member came to my room to see what I was talking about, and she said she smelled it also. at first I thought somebody was probably smoking right outside of my door, but I never saw anybody doing so. I then noticed they have a designated smoking area outside, which was across from my room. every time I would notice the smoke getting bad again, I would look out and see that people were out there smoking in that area. I'm assuming the smoke is drawn in from the air conditioning unit. It made it very hard to sleep, and I ended up having to sleep in the bed furthest from the air conditioning unit, because my sinuses were getting extremely irritated, as well as getting a sore throat from the smoke. I ultimately had to sleep on my side, facing away from the air-conditioner. I'm not sure where the smoking rooms are on the property, but I definitely feel that the non-smoking rooms should be on the other side of the property, away from the designated smoking area. I woke up very unrested, with my sinuses and throat feeling very irritated.
Stayed 1 night in Aug 2024