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Quality Inn Downtown Helen

2.5 star property
Fuel up for adventure with a continental breakfast then relax by the cozy fireplace in this downtown haven.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn Downtown Helen

Desk, iron/ironing board, rollaway beds, free WiFi
Reception
Front of property
Lobby
Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet friendly
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Parking included
  • Free WiFi
The price is AED 261
AED 319 total
includes taxes & fees
20 Jan - 21 Jan

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
TV
Shower/tub combination
Private bathroom
Hair dryer
Microwave
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
TV
Private bathroom
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Similar properties

Exterior

Days Inn by Wyndham Helen

Pool
Breakfast included
Pet friendly
Parking included
8.0 out of 10, Very Good, (268)
The price is AED 217
AED 268 total
includes taxes & fees
26 Jan - 27 Jan
Days Inn by Wyndham Helen

About the neighborhood

Map
15 Yonah St, Helen, GA, 30545

What's nearby

  • Charlemagne's Kingdom - 2 min walk
  • Helen Arts & Heritage Center - 6 min walk
  • Unicoi State Park - 8 min walk
  • Helen Festhalle - 11 min walk
  • Helen Tubing & Helen Water Park - 3 min drive

Restaurants

  • ‪Bigg Daddy S Restauran - ‬15 min walk
  • ‪Cowboys & Angels - ‬6 min walk
  • ‪Hofbrauhaus Restaurant - ‬5 min walk
  • ‪Troll Tavern - ‬6 min walk
  • ‪Spice 55 - ‬3 min drive

About this property

Quality Inn Downtown Helen

Hotel near Unicoi State Park
Located close to Raven Cliffs Falls and Anna Ruby Falls, Quality Inn Downtown Helen provides free continental breakfast and a fireplace in the lobby. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • RV/bus/truck parking, a TV in the lobby, and a vending machine
  • A water dispenser, coffee/tea in the lobby, and a computer station
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Quality Inn Downtown Helen boast comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch TVs with cable channels
  • Mini fridges, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends
  • Coffee/tea in common area(s)

Family friendly

  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per day, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 30 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen

Frequently asked questions

Is Quality Inn Downtown Helen pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 30 lbs per pet. There's a deposit of USD 50.00 per stay and a fee of USD 40 per pet, per day. Service animals are exempt from fees.

How much is parking at Quality Inn Downtown Helen?

Self parking is free at this property.

What time is check-in at Quality Inn Downtown Helen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn Downtown Helen?

Check-out is at 11 AM.

Where is Quality Inn Downtown Helen located?

Situated in the mountains, this hotel is within 1 mi (2 km) of Unicoi State Park and Chattahoochee National Forest. Anna Ruby Falls and Raven Cliffs Falls are also within 9 mi (15 km).

Quality Inn Downtown Helen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 309 out of 898 reviews" "
Rating 8 - Good. 277 out of 898 reviews" "
Rating 6 - Okay. 156 out of 898 reviews" "
Rating 4 - Poor. 83 out of 898 reviews" "
Rating 2 - Terrible. 73 out of 898 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cathy

Traveled with family and small children, Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel was great no problems at all
Stayed 2 nights in Dec 2024

8/10 Good

Rodney

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Pros: location was convenient to the main areas of Helen. Main part of our room was nice- new carpet, nice large TV and stand. Three beds and a sofa which gave my family plenty if room for sleeping and the room was large so we could spread out. Cons: bathroom was tiny, shower was tiny (maybe 32” x 32”), large gaps around the door so you could see through them, paint was all over things that shouldn’t be painted (I’d hire a new painter), no place to hang clothes, breakfast was very limited with the only thing hot being waffles or pre-packed oatmeal (by adding hot water). Overall, the stay was ok but definitely not exceptional.
Stayed 1 night in Dec 2024

8/10 Good

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is walking distance to all the attractions, shops, etc. Staff was friendly. Was a little disappointed in the breakfast…was expecting a little more options. All in all a nice stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Yeneisy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and conditions.
Stayed 1 night in Dec 2024

10/10 Excellent

Sheery

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel near to everything .
Stayed 3 nights in Dec 2024

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and location was perfect, easy access to everything
Stayed 1 night in Dec 2024

6/10 Okay

Samyann

Traveled with family
Disliked: Amenities
Good price nothing fancy
Stayed 2 nights in Sep 2024

4/10 Poor

Michael

Traveled with partner
Disliked: Amenities, property conditions & facilities
We paid for 2 nights on a non-refundable sale and checked out the next morning after the first night. This is an older "motel" masquerading as a Quality Inn. You know the kind where you park in front of your room and everything is detached from the office. Beds were said to be newly replaced but the mattress was hard as a rock. No luggage rack or surface to put bags on so they stayed on the floor. Shower curtain rod installed incorrectly so the curtain refused to stay drawn on each end resulting in wet floor. Curtain would sag and only cover the middle. Desk chair upholstery was ripped and tattered. Just a bad experience.
Stayed 2 nights in Dec 2024

8/10 Good

Anthony

Could use some updating , overall did the job
Stayed 2 nights in Nov 2024

6/10 Okay

Ram

Stayed 1 night in Nov 2024

10/10 Excellent

Roger

Nice town, nice room.
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara, Gainesville

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy our stay here. Clean and quiet. Comfortable beds. Close to everything.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Look, the shower head leaked and the room could use a DEEP clean. The real issue was the day manager, he was WONDERFUL. HIS NAME IS JIM. Professional,knowledgeable, charming.because of Jim we will be back.
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Amenities, property conditions & facilities
We very much enjoyed our stay. They have new flooring in the rooms as well as new beds.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jonathan at the front desk was friendly, kind and helpful!
Stayed 1 night in Nov 2024

8/10 Good

danielle

Liked: Staff & service, property conditions & facilities
I enjoyed the size of the room. It was reasonably clean, the location was amazing. My only issue with this room was the bathroom was tiny compared to the size of people it’s supposed to accommodate, and there was no where to store clothing. No racks, hooks, drawers.
Stayed 1 night in Nov 2024

8/10 Good

Pamelia

Traveled with family
Liked: Staff & service
Good location. Outside access so can park right in front of room. Old facility that could use some TLC. But it appears that some rooms were being remodeled. Pool was being repaired. Nothing special here but nothing bad either. Very friendly staff.
Stayed 2 nights in Oct 2024

2/10 Terrible

Razvan

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty
Stayed 1 night in Sep 2024

10/10 Excellent

Sharlene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great and even the night concierge turned on the waffle maker for us eat since all the restaurants where closed.
Stayed 1 night in Oct 2024

8/10 Good

Neal

Liked: Staff & service
Disliked: Amenities
If you’re looking for a no frills place to stay that is clean this is the place. Honestly it’s location sells itself.
Stayed 2 nights in Oct 2024

8/10 Good

Peggy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Older property Reasonable price Close to everything
Stayed 1 night in Oct 2024

2/10 Terrible

Monika

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
Old facility. The owner, at the very least should grab a paint brush and some paint, inside and out. Holes in the sheet rock. Live water damage leaking from the wall. The smoke detector had a paint bag on it. Holes in the entrance door to the room. Curtains were falling of the curtain rod. Need I say any more!
Stayed 2 nights in Oct 2024

10/10 Excellent

Thomas

Business traveler
Liked: Property conditions & facilities, room comfort
Fun place to stay
Room was set up nicely. Bathroom was just way too small to be handicap accessible. Shower floor was filthy. Has a oily grimy feel to it.
Stayed 1 night in Oct 2024

6/10 Okay

Heather

Stayed 2 nights in Sep 2024

10/10 Excellent

Russell

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. They were pet friendly and very welcoming. The property could use a refresh in some areas and it appeared that this was underway. Would stay here again on a future trip.
Stayed 2 nights in Jul 2024