We love the fact that there is hiking right next to the property. The lobby is lovely as is the view from the lobby. The staff were all very helpful and friendly. I also enjoyed the gift shop.
While the food for the Thanksgiving Buffet was delicious, the 40 minute wait to get in was frustrating. We arrived 5 minutes before our reservation time, only to find a long line. The people in front of us had a reservation 15 minutes after us, but they still got in before us because it was first come first serve. That didn't seem very fair. I certainly understand a wait on Thanksgiving, but please look at your policy and seat those with an earlier reservation first.
Our room definitely needed an update and some TLC. One of the outlets in the bathroom didn't work. The magnifying mirror was so wobbly I couldn't use it. The top of the blind was loose and hanging vertically, which looked very bad.
We love this resort, and certainly hope some attention will be paid to details in the rooms.