Search Aparthotels in Heisterbacherrott

"Really nice place, apartments are huge and staff very friendly and helpful "

"Me and my friends loved staying here. The place was clean and had nice design in the room. Would stay here again for sure."

"I appreciate the stay but the communication was not good at alla. I sent many requests without any answers. It's a pity. I requested a proper invoice instead of receipt but no satisfation. I sent online requests and even discussed with people at reception but no solution till today. I can't recommend this hôtel"

"Alles super! Gerne nochmal "

"FYI No air conditioner… just like the others, the details are not true… I booked the hotel just for the air conditioner but turned out it got nothing, not even a fan… staffs were helpful tho! "

"Sehr super und sehr nett personal und freundlich "

"Facility was in a great location, and the room was excellent. The check in process was informal, may not have been a regular employee; we got the keys fine, but no wifi password. Later we also found the room had no soap. Checking out was a mystery, the hotel lobby was locked. We ended up dropping the keys in the mailbox. Overall I think we would stay again, the hotel facilities are great, but the customer interaction (or lack thereof) needs some work."