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Schlosshotel Hellenstein

4.0 star property
Family-friendly hotel with a full-service spa connected to the convention center in Heidenheim an der Brenz

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Schlosshotel Hellenstein

Sauna, steam room
Terrace/patio
Sauna, steam room
Hiking
View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Spa
The price is AED 396
AED 424 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Superior Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Select Comfort bed
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Balcony

Suite, Balcony | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Suite, Balcony

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room

Executive Room | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Executive Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Select Comfort bed
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Balcony

Executive Room, Balcony | Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe

Executive Room, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Restaurant

H+ Hotel Limes Thermen Aalen

Spa
Pet friendly
Parking included
Free WiFi
8.6 out of 10, Excellent, (781)
The price is AED 317
AED 339 total
includes taxes & fees
5 Jan - 6 January 2025
H+ Hotel Limes Thermen Aalen

About the neighborhood

Map
Hugo-Rupf-Platz 2, Heidenheim an der Brenz, BW, 89522

What's nearby

  • Hellenstein Castle - 4 min walk - 0.3 km
  • Voith-Arena - 10 min walk - 0.9 km
  • Wildlife Park Eichert - 10 min walk - 0.9 km
  • HellensteinBad Aquarena - 4 min drive - 2.3 km
  • Brenzpark - 4 min drive - 2.3 km

Getting around

  • Heidenheim Station - 16 min walk
  • Stuttgart Airport (STR) - 79 min drive

Restaurants

  • ‪Wilhelms-Eck - ‬12 min walk
  • ‪Jimmy Changa - ‬10 min walk
  • ‪Chocolaterie Conditorei Cafe am Markt Inh. Fam. Kristek - ‬12 min walk
  • ‪La Strada Pizzeria - ‬12 min walk
  • ‪Kochlöffel - ‬10 min walk

About this property

Schlosshotel Hellenstein

Upscale family-friendly hotel near Hellenstein Castle
Located close to Wildlife Park Eichert, Schlosshotel Hellenstein provides a terrace, a garden, and a playground. Active travelers can enjoy hiking/biking at this hotel. Take some time to relax at the onsite spa. The on-site Regional cuisine restaurant, Schlossrestaurant, offers lunch, dinner, light fare, and kids' meals. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and free newspapers
  • Smoke-free premises, a TV in the lobby, and a gift shop
Room features
All 115 rooms boast comforts such as pillow menus and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding, Select Comfort beds, and cribs/infant beds (surcharge)
  • Bathrooms with tubs or showers and free toiletries
  • 37-inch HDTVs with cable channels
  • Separate sitting areas, coffee/tea makers, and daily housekeeping

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 8 per night)
  • RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free offsite parking

Food and drink

  • Buffet breakfast available for a fee weekdays 6:00 AM–10:00 AM: EUR 12.50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Schlossrestaurant
  • Brasserie
  • Lounge Bar
  • Terrasse und Biergarten

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Hiking/biking trails
  • Playground

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms - 13

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch plasma TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 30 lbs per pet
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30 per day
Cribs (infant beds) are available for EUR 20 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.50 per person
  • Self parking fee: EUR 8 per night
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20 per day
  • Rollaway bed fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Schlosshotel Park Consul Heidenheim Hotel
Schlosshotel Park Consul Heidenheim Heidenheim an der Brenz
Schlosshotel Hellenstein Hotel
Schlosshotel Park Consul Heidenheim
Schlosshotel Hellenstein Heidenheim an der Brenz
Schlosshotel Hellenstein Hotel Heidenheim an der Brenz

Frequently asked questions

Is Schlosshotel Hellenstein pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 30 lbs per pet. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees.

How much is parking at Schlosshotel Hellenstein?

Self parking is available for EUR 8 per night. There is free parking nearby.

What time is check-in at Schlosshotel Hellenstein?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Schlosshotel Hellenstein?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Schlosshotel Hellenstein located?

This family-friendly Heidenheim an der Brenz hotel is located in the historical district, within a 15-minute walk of Hellenstein Castle and Wildlife Park Eichert. Steiff Museum and Charlotte Cave are also within 9 mi (15 km). Heidenheim Station is 16 minutes by foot and Heidenheim Voithwerk Station is 19 minutes.

Schlosshotel Hellenstein Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 270 out of 426 reviews" "
Rating 8 - Good. 129 out of 426 reviews" "
Rating 6 - Okay. 23 out of 426 reviews" "
Rating 4 - Poor. 2 out of 426 reviews" "
Rating 2 - Terrible. 2 out of 426 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jonathan

Stayed 1 night in Nov 2024

2/10 Terrible

Graeme

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Checked in and was told I couldn’t have my friends in to use the bar/restaurant and was told I had to leave the reception area. No reason given but this is not how you treat your guests. I will never stay here again and feel absolutely robbed of having to pay to stay here after this treatment.
Stayed 1 night in Nov 2024

10/10 Excellent

Marc, Charleston Ssv

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Kenneth

Traveled with family
The property is conveniently located and everything in the room worked well. The breakfast was not of the quality that we were used to.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight on our way home from Italy, nice hotel, nice view of the castle, good food and friendly staff
Stayed 1 night in Sep 2024

8/10 Good

Claudia, Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Everything was clean. Breakfast buffet was very good.
Stayed 1 night in Aug 2024

10/10 Excellent

Bernicy

Stayed 1 night in Mar 2024

10/10 Excellent

HOSEOK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Dan

Liked: Staff & service, property conditions & facilities
Hotel was great. People at the reception desk and the bartender were outstanding. I will definitely stay here again when I come back to Heidenheim.
Stayed 1 night in Mar 2023

10/10 Excellent

Marc

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
dining no complains
Stayed 1 night in Mar 2023

8/10 Good

Willi

Traveled with family
Beautiful location. Breakfast was excellent!: one of the best! Nobody came to clean the room for three days. We have to call every day to have the receptionist deliver towels for three of us but no one collected the used towels for three nights we spent there. The used towels were piling up on the bathroom floor. . The carpet could use replacement. The shower drain did not work well. Staff were very friendly though.
Stayed 3 nights in Oct 2022

8/10 Good

Michael

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean building and property. Good breakfast and nice staff. Some stains on carpets in hallways on 2nd floor. The curtains had a large tear on the left panel. Did not seem to be as high quality as several years ago when it was a Best Western property. Good parking with electric car charging. Poor weather did not allow us to sit outside for the views of the city and Castle.
Stayed 3 nights in Sep 2022

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and relaxing hotel
Really nicely presented hotel. Modern, clean and spacious. Our room was wonderful with lots of light, wonderful views of both the castle and the city. We didnt expect such a lovely large balcony, was a pleasant surprise. Beds were comfy and the blackout blinds were excellent. I could have sat in the relaxing chair all evening. Was a nice touch.
Evening view of the castle from the balcony
Morning view from the side of the room
Lovely relaxing corner
Sofa made up for our son. Very comfy
Stayed 1 night in Sep 2022

10/10 Excellent

Olegs

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay in a very nice hotel. Only thing you should not forget is to ask to clean your room if you stay longer than 1 night. To Legoland it takes 35-40 minutes drive from the hotel which makes it convenient if you plan to visit Legoland and looking for a nearby place to stay. Breakfast was very good. Overall facilities are quite fresh and nice. There is also a castle nearby to visit. Attached pool was closed in the beginning of August but we were offered to visit public pool which is located few hundred meters from the hotel.
Stayed 3 nights in Aug 2022

10/10 Excellent

M Y

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted to visit LegoLand Germany in Gunzburg but due to late planning couldn't find any suitable hotels so we started looking at options in nearby towns. We discovered this hotel in Heidenheim an der Brenz and boy what a great decision it turned out to be. We were looking for a nice place to stay as a family and this was simply perfect. • Location: A very nice and luxurious hotel which is newly built and in the middle of the city. • Parking: There is parking available so you can simply park your car safely underground with direct access to hotel elevators. • Rooms and amenities: Nice luxurious rooms with big bath. comfortable beds. Extremely clean. We chose the executive room so got an amazing view of the entire city from our room. • Staff: Very friendly staff at the reception. We arrived 30 mins earlier than the check-in time but she let us check-in early without any extra charge. she guides us and helped settle in comfortability so very happy. • Breakfast: Free minibar. breakfast was included and was fabulous with many options to chose from. • Nearby: There is a children's park and wild like park nearby. There is an old castle and museum you can visit on foot. it connects to gardens and there is a walk way down to the city center which was really beautiful. All in all a great stay. The family loved it. We have now decided to visit and stay there again in Autumn holidays for more days and spend time exploring the city.
Stayed 2 nights in Jul 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location; great views, nice people and very good brrakfast
Stayed 1 night in Jun 2022

10/10 Excellent

Sergey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything except lack of free overnight parking was highly satisfactory.
Stayed 4 nights in Apr 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schloss review
Great hotel, nice view to the city. Very clean and pleasant
Stayed 10 nights in Nov 2021

10/10 Excellent

peleg

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2021

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in beautiful location. Lovely rooms. Great breakfast. Kind staff.
Stayed 1 night in Nov 2021

10/10 Excellent

Cagri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, recommend
Everything was good, kind and nice staff especially who prepares the breakfast. Quite good location, next to the castle and not so far from the center
Stayed 2 nights in Dec 2020

8/10 Good

Aleksandar

Stayed 1 night in May 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with lovely views. Very clean hotel. Helpful staff. Amazing breakfast.
Stayed 1 night in Jan 2020

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020