Find all hotels by Independent in Hazlov

"This is a really beautiful hotel but i would not say that it is 5 star. The room was spacious & beautiful but the bathroom had a tub/show but no curtain or glass so every time you took a shower the floor was soaking wet. Maid service was very diligent & quick for the most part, they have a pillow menu but don't actually have the pillows when you order them & never delivered anything as an alternative. Rooms don't have irons, ironing boards, umbrellas or hair dryers in each room, when you...

"In short: one of the worst experiences I've ever had. Worst of all is the customer service. There was only one person at reception who spoke poor English. All the rest of the staff speak only German, all information and signs are in German. When checking in, we did not receive any information about amenities, facilities, absolutely nothing. Also, everyone is EXTREMELY unfriendly, almost rude. Even if there is absolutely no prior information, when you arrive at the hotel they charge for...

"Extremely friendly staff, excellent breakfast, prime location and multiple nearby dining options. Heated pool was also great."

"Would definitely stay here again! Beautiful hotel, wonderful staff, beautiful rooms! I had the foot massage and Oatmeal bath as my spa services and they were amazing and very reasonably priced! The staff went out of their way to accommodate and allowed us to stay in the room well after our check out time so that I could check out after my spa treatments. I didn’t even ask! Breakfast buffet was huge and delicious!"

"Top notch service all around! We came after 10pm and they still served us excellent food."

"прекрасное расположение вежливый персонал удобные кровати"

"The hotel parking is to small"

"Lovely old hotel with good facilities and service. May need a bit of a refresh."