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TownePlace Suites by Marriott Hays

2.5 star property
Fuel up on a delicious breakfast, then take care of work and wellness needs. Relaxation is just steps away in this cozy retreat.

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Photo gallery for TownePlace Suites by Marriott Hays

Lobby sitting area
Fridge, microwave, stovetop, dishwasher
Lobby
Property amenity
Exterior
Experience the comfort of TownePlace Suites by Marriott Hays, where a free breakfast buffet and dry cleaning/laundry services set the tone for relaxation. Unwind in the indoor pool or get moving at the 24-hour gym with helpful staff nearby.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Pet friendly
  • Air conditioning
The current price is AED 474
AED 560 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Studio, 2 Queen Beds

Fridge, microwave, stovetop, dishwasher

Studio, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LED TV
Premium bedding
Down duvet
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed

Highlights

Air conditioning
Kitchen
Refrigerator
Dishwasher
LED TV
Sofa bed
Premium bedding
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Private kitchen | Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LED TV
Down duvet
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hilton Garden Inn Hays

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, (745)
The price is AED 433
AED 512 total
includes taxes & fees
23 Feb - 24 Feb
Hilton Garden Inn Hays

About the neighborhood

Map
4001 General Hays Road, Hays, KS, 67801

What's nearby

  • Sternberg Museum of Natural History - 6 min drive
  • Fort Hays State University - 6 min drive
  • Ellis County Historical Society Museum - 7 min drive
  • Fort Hays Municipal Golf Course - 8 min drive
  • Fort Hays State Historic Site - 9 min drive

Getting around

  • Hays, KS (HYS-Hays Regional) - 8 min drive

Restaurants

  • ‪Sonic Drive-In - ‬5 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Cancun Mexican Grill - ‬6 min drive
  • ‪Casey's General Store - ‬7 min drive

About this property

TownePlace Suites by Marriott Hays

Property highlights
At TownePlace Suites by Marriott Hays, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym. Free in-room WiFi and a 24-hour business center are available to all guests.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Express check-out, express check-in, and coffee/tea in the lobby
  • Barbecue grills, a front-desk safe, and a computer station
  • Guest reviews speak highly of the helpful staff
Room features
All 81 rooms offer comforts such as premium bedding and air conditioning, as well as perks like free WiFi and free newspapers. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 40-inch LED TVs with Netflix and premium channels
  • Recycling, kitchens, and refrigerators

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • In-room accessibility
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch LED TV
  • Cable channels
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites Marriott Hays Aparthotel
TownePlace Suites Marriott Hays
TownePlace Suites riott Hays
TownePlace Suites by Marriott Hays Hays
TownePlace Suites by Marriott Hays Hotel
TownePlace Suites by Marriott Hays Hotel Hays

Frequently asked questions

Does TownePlace Suites by Marriott Hays have a pool?

Yes, this property has an indoor pool.

Is TownePlace Suites by Marriott Hays pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 35 lbs per pet. There's a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at TownePlace Suites by Marriott Hays?

Self parking is free at this property.

What time is check-in at TownePlace Suites by Marriott Hays?

Check-in start time: 3 PM; Check-in end time: 1 AM. After-hours check-in is not available.

What time is check-out at TownePlace Suites by Marriott Hays?

Check-out is at 11 AM.

Where is TownePlace Suites by Marriott Hays located?

Situated in Hays, this hotel is within a 10-minute walk of Tebo Village and Vineyard Park Nature Area. Daniel G. Rupp Park and Big Creek Crossing are also within 1 mi (2 km).

TownePlace Suites by Marriott Hays Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 460 out of 641 reviews
Rating 8 - Good. 111 out of 641 reviews
Rating 6 - Okay. 31 out of 641 reviews
Rating 4 - Poor. 17 out of 641 reviews
Rating 2 - Terrible. 22 out of 641 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

ALEXIS

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and we felt at home.
Stayed 1 night in Jan 2025

10/10 Excellent

Billy Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Clean!!
Stayed 1 night in Jan 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service
Stayed here many times. Always excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, excellent service
Stayed 1 night in Jan 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It allowed us to have a kitchen for Thanksgiving.
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, convenient restaurants and shopping
Stayed 4 nights in Nov 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly. Very clean property. Definitely would stay here again
Stayed 1 night in Oct 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with the room
Stayed 1 night in Nov 2024

10/10 Excellent

yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Sorel

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and in excellent condition.
Stayed 1 night in Oct 2024

10/10 Excellent

Melva June

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, staff very nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Cory

Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer, Lyons

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean, comfortable and large with lots of extra amenities. We only stayed one night but it would be great for extended stays. Staff was friendly. Beds were very comfortable. Fitness gym was great and clean. Breakfast was average but sufficient. Would definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa and Jason

Liked: Property conditions & facilities
Great place
Stayed 2 nights in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Brand of Marriott
I love all TownePlace Suites, by Marriott. Believe me, you'll enjoy your stay ! The food here was not very good, however everything else is awesome. This Brand is our Go -To - Hotel in the future.
Stayed 1 night in Sep 2024

6/10 Okay

Edward

Liked: Staff & service, property conditions & facilities
The place is clean and set up well but the beds are incredibly uncomfortable. I would expect a Marriott to spend a little more on mattresses.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
We were excited to stay at this hotel as we pass through Hays often. They are listed as pet friendly, which was nice. We have a service dog and federally are allowed to take the dog anywhere we need to as it provides service for a disability. However we try to choose pet friendly hotels as to not cause any issues with other guests. From the outside, it looked updated and nice. The staff was not welcoming to us during check in. We were met with an attacking tone when my military veteren husband let the front desk know we had a service dog, in a pet friendly hotel. Immediately we were harshly asked why we had a service dog. My husband said Im a veteren and its my service dog.Then told that they needed to know exactly what the dog was needed for.I have never seen anyone be so rude about a person with a disability. My husband was shocked by her demeanor. He told her of his disability and asked if she had an issue with this. She looked to the other front desk person who asked us to sign a pet policy document. He said ok..that is fine but why am i being scrutinized? She said "we charge a fee for pets" This could have been handled much better.A disabled person should NEVER feel less than anyone else because they use an aid for their disability or mobilitally.The hotel and rooms are average and beds hard was ok. I expected more from a Marriott. It was an average hotel with average rooms. Nothing special. The beds were hard which surprised me as most Marriott hotels have comfy beds.
Stayed 1 night in Sep 2024

10/10 Excellent

Taira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy location off I-70, clean, comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Patrick

Liked: Cleanliness
Nice facility - would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Bradley or Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024