6/10 Okay
Paul
Traveled with partner
8 February 2025
Liked: Cleanliness, amenities, property conditions & facilities
The property was ok but when we arrived to check in there was no one there at 4:30 pm and it was all locked up. Luckily someone else was there & we figured out that it was a public holiday & we had to call to be let in.
The room was ok but we’d been allocated an accessible room which we didn’t need - the result was the shower was too low unless you crouched & the bathroom got soaked every time you used the shower. There were no shelves/ ledges in the bathroom so we had to move our toiletry bags out prior to showering.
Another issue we had was the $15 a night parking rate. It was in the city centre but the car park was not secure so why the high nightly fee?
Although the room was fine, there was no outside space to relax anywhere around the hotel, no balcony or garden and no opening windows so fresh air was non-existent.
The hotel served its purpose - somewhere to stay whilst visiting Napier & the Hawkes Bay wineries.it was not, however, worth the money & downtown Hastings is dull.
Paul
Stayed 2 nights in Feb 2025