The Capitol Hotel, Ascend Hotel Collection

3.0 star property
Hotel with free breakfast, a short walk to XL Center

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Photo gallery for The Capitol Hotel, Ascend Hotel Collection

Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Lobby
Lobby
Exterior
In Downtown Hartford, The Capitol Hotel, Ascend Hotel Collection offers a warm welcome with full breakfast and dry cleaning services. Guests praise the helpful staff while enjoying in-room WiFi, 24-hour gym access, business center convenience and arcade fun.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking available
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
The current price is AED 311
AED 357 total
includes taxes & fees
13 Feb - 14 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

Premium Room, 1 King Bed, Non Smoking, View

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2016
Blackout drapes/curtains
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2016
Blackout drapes/curtains
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking, View (Premium View)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2016
Blackout drapes/curtains
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2016
Blackout drapes/curtains
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2016
Blackout drapes/curtains
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, View (Premium View)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2016
Blackout drapes/curtains
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2016
Blackout drapes/curtains
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
440 Asylum St, Hartford, CT, 06103

What's nearby

  • Bushnell Park - 1 min walk
  • XL Center - 4 min walk
  • Bushnell Center for the Performing Arts - 9 min walk
  • Connecticut Science Center - 13 min walk
  • Connecticut Convention Center - 15 min walk

Getting around

  • Hartford Union Station - 2 min walk
  • Bradley Intl. Airport (BDL) - 24 min drive

Restaurants

  • ‪Black-Eyed Sally's - ‬2 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪The Brownstone - ‬6 min walk
  • ‪Max Downtown - ‬5 min walk
  • ‪Element 315 - ‬8 min walk

About this property

The Capitol Hotel, Ascend Hotel Collection

Hotel rejuvenated in 2016 and located near XL Center
Near Connecticut Convention Center, The Capitol Hotel, Ascend Hotel Collection provides free full breakfast, dry cleaning/laundry services, and a 24-hour gym. Free in-room WiFi is available to all guests, along with a business center and a snack bar/deli.
You'll also find perks like:
  • Self parking (surcharge), express check-out, and tour/ticket assistance
  • Smoke-free premises, luggage storage, and a gift shop
  • Coffee/tea in the lobby, an elevator, and 2 meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 96 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and free newspapers. Guest reviews say good things about the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15.00 per day; includes in/out privileges)

Food and drink

  • Free full breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms - 2

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 35.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Holiday Inn Express Hartford-Downtown
Holiday Inn Express Hotel Hartford-Downtown
Hartford Holiday Inn
Red Roof PLUS Hartford Downtown Hotel
Holiday Inn Express Hartford-Downtown Hotel Hartford
Holiday Inn Hartford
Red Roof PLUS Hartford Downtown
Red Roof Inn PLUS Hartford Downtown Hotel
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford
Capitol Hotel Hartford
The Capitol Hotel, an Ascend Hotel Collection Member Hartford
Hotel The Capitol Hotel, an Ascend Hotel Collection Member
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford Downtown
Holiday Inn Express Hartford Downtown
Red Roof Inn PLUS+ Hartford Downtown
Capitol Hartford
Capitol Hotel
Capitol
The Capitol Hotel, Ascend Hotel Collection Hotel
The Capitol Hotel, Ascend Hotel Collection Hartford
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel, Ascend Hotel Collection Hotel Hartford

Frequently asked questions

Is The Capitol Hotel, Ascend Hotel Collection pet-friendly?

Yes, The Capitol Hotel, Ascend Hotel Collection allows cats and dogs (limit 1 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 35.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Capitol Hotel, Ascend Hotel Collection?

Self parking is available for USD 15.00 per day.

What time is check-in at The Capitol Hotel, Ascend Hotel Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Capitol Hotel, Ascend Hotel Collection?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Capitol Hotel, Ascend Hotel Collection located?

Located in Downtown Hartford, this hotel is within a 5-minute walk of Bushnell Park and XL Center. Soldiers and Sailors Memorial Arch and Hartford Symphony Orchestra are also within 10 minutes. Hartford Union Station is only a 2-minute walk.

The Capitol Hotel, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 338 out of 1001 reviews
Rating 8 - Good. 262 out of 1001 reviews
Rating 6 - Okay. 198 out of 1001 reviews
Rating 4 - Poor. 98 out of 1001 reviews
Rating 2 - Terrible. 105 out of 1001 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Felipe

Traveled with family
Disliked: Property conditions & facilities
Too much money for the facilities. Bed were bad, room dirty,
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty desent place to stay
Stayed 2 nights in Jan 2025

4/10 Poor

Nancy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property was very convenient to AMTRAK and to the concert hall. The staff were pleasant. Our room was tucked behind the fire tower stairs. There was a thin blanket on the bed. The top sheet was for a smaller bed. This is Connecticut in January! The bath tub was repaired with a 3x10 inch piece of tape which had black mold on it.The heater worked well. The bathroom mirror could only be used by a tall man.The room had no phone, even though the guest book provided phone numbers. According to the sign on the back of the door, the room rate is $309 per night! I've had better accommodations at a motel! For what I paid for this hotel room, I expected much more luxurious accommodations. This was not worth the money I paid.
Stayed 2 nights in Jan 2025

6/10 Okay

Susan

It was average… nothing special.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jarelis

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and peaceful
Stayed 1 night in Jan 2025

6/10 Okay

Bonnie

Traveled with family
Liked: Staff & service
First room smelled heavily of marijuana, floor was sticky and barhroom ceiling was leaving. When I asked for another room Iwas told they were sold out. However, when I requested a discount instead, a room magically became available. The underground garage is small and difficult to maneuver large vehicles not to mention it's need for repair.
Stayed 2 nights in Jan 2025

10/10 Excellent

Roberto

Stayed 1 night in Dec 2024

2/10 Terrible

Jevito

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Female employee on the front desk be behaving rudely
Stayed 1 night in Jan 2025

4/10 Poor

Shannon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was rude Doors didn’t work Breakfast sucked No coffee, machine was always broken Do not recommend
Stayed 4 nights in Jan 2025

6/10 Okay

CHRISTINE, Terryville

Traveled with family
Liked: Staff & service
Staff was very nice and acompassing. Especially for NYE. Parking is very reasonable. $15. Rooms are tidy and have a fridge and microwave. Which was a major plus. Would have liked to see a bed skirt on the beds. Something about seeing a box spring irks me a bit. A little outdated but good for the price.
Stayed 1 night in Dec 2024

4/10 Poor

Remzije

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Natalie

Stayed 2 nights in Dec 2024

8/10 Good

Venu Madhav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to live
Stayed 4 nights in Jan 2025

6/10 Okay

Tina

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Housekeeping needs to better, the bathroom had hair from previous person all over the shower. Even left dirty towels in the for me to use. Throw the stained towels away.
Stayed 1 night in Dec 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Erin

Stayed 1 night in Dec 2024

6/10 Okay

Angelique

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The only negative thing I would have to say is the parking garage situation. They have to manually let you in and out and sometimes it was a hassle
Stayed 3 nights in Dec 2024

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast spread. Room could have used an easy chair in the corner, next to bed. Otherwise fine
Stayed 2 nights in Dec 2024

6/10 Okay

ARRON, BROOKLYN

Stayed 1 night in Nov 2024

2/10 Terrible

Villilia

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor customer service Stayed December 20 to 23 and the night shift front desk staff was rude and unprofessional Bathroom was not kept Bathtub will not drain the water Toilet was clogged Not enough parking space and they don’t even know when the paid parking gets full
Stayed 2 nights in Dec 2024

8/10 Good

Anthony, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

MaryKate

Stayed 2 nights in Nov 2024

2/10 Terrible

Carla

Stayed 1 night in Nov 2024

8/10 Good

Kitzie, Eden Mills

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 12/7...our room was quite outdated. Extremely small tight bathroom. But overall it was a good stay
Stayed 1 night in Dec 2024

10/10 Excellent

Shawn

Liked: Cleanliness
Stayed 2 nights in Oct 2024