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The Capitol Hotel, Ascend Hotel Collection

3.0 star property
Hotel with free breakfast, a short walk to XL Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Capitol Hotel, Ascend Hotel Collection

Desk, laptop workspace, blackout drapes, iron/ironing board
Game room
Exterior
Exterior
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
The price is AED 276
AED 311 total
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premium Room, 1 King Bed, Non Smoking, View

Desk, laptop workspace, blackout drapes, iron/ironing board

Premium Room, 1 King Bed, Non Smoking, View

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2016
Blackout drapes/curtains
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2016
Blackout drapes/curtains
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, View (Premium View)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, View (Premium View)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2016
Blackout drapes/curtains
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2016
Blackout drapes/curtains
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2016
Blackout drapes/curtains
Eco-friendly toiletries
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, View (Premium View)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, View (Premium View)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2016
Blackout drapes/curtains
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2016
Blackout drapes/curtains
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Best Western Hartford Hotel & Suites

Pool
Breakfast included
Parking included
Free WiFi
7.8 out of 10, Good, (1013)
The price is AED 278
AED 313 total
includes taxes & fees
16 Dec - 17 Dec
Best Western Hartford Hotel & Suites

About the neighborhood

Map
440 Asylum St, Hartford, CT, 06103

What's nearby

  • Bushnell Park - 1 min walk - 0.2 km
  • XL Center - 4 min walk - 0.4 km
  • Bushnell Center for the Performing Arts - 9 min walk - 0.8 km
  • Connecticut Convention Center - 15 min walk - 1.3 km
  • Xfinity Theatre - 4 min drive - 2.8 km

Getting around

  • Hartford Union Station - 2 min walk
  • Bradley Intl. Airport (BDL) - 23 min drive

Restaurants

  • ‪Black-Eyed Sally's - ‬2 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪The Brownstone - ‬6 min walk
  • ‪Max Downtown - ‬5 min walk
  • ‪Element 315 - ‬8 min walk

About this property

The Capitol Hotel, Ascend Hotel Collection

Hotel rejuvenated in 2016 and located near XL Center
Consider a stay at The Capitol Hotel, Ascend Hotel Collection and take advantage of free full breakfast, an arcade/game room, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business center.
You'll also find perks like:
  • Bike rentals, self parking (surcharge), and an electric car charging station
  • Express check-out, tour/ticket assistance, and a front-desk safe
  • Free newspapers, a banquet hall, and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 96 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and free newspapers. Guest reviews say good things about the clean rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15.00 per day; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Free full breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Bicycle rentals

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms - 2

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 35.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Holiday Inn Express Hartford-Downtown
Holiday Inn Express Hotel Hartford-Downtown
Hartford Holiday Inn
Red Roof PLUS Hartford Downtown Hotel
Holiday Inn Express Hartford-Downtown Hotel Hartford
Holiday Inn Hartford
Red Roof PLUS Hartford Downtown
Red Roof Inn PLUS Hartford Downtown Hotel
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford
Capitol Hotel Hartford
The Capitol Hotel, an Ascend Hotel Collection Member Hartford
Hotel The Capitol Hotel, an Ascend Hotel Collection Member
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford Downtown
Holiday Inn Express Hartford Downtown
Red Roof Inn PLUS+ Hartford Downtown
Capitol Hartford
Capitol Hotel
Capitol
The Capitol Hotel, Ascend Hotel Collection Hotel
The Capitol Hotel, Ascend Hotel Collection Hartford
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel, Ascend Hotel Collection Hotel Hartford

Frequently asked questions

Is The Capitol Hotel, Ascend Hotel Collection pet-friendly?

Yes, The Capitol Hotel, Ascend Hotel Collection allows cats and dogs (limit 1 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 35.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Capitol Hotel, Ascend Hotel Collection?

Self parking is available for USD 15.00 per day.

What time is check-in at The Capitol Hotel, Ascend Hotel Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Capitol Hotel, Ascend Hotel Collection?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Capitol Hotel, Ascend Hotel Collection located?

Located in Downtown Hartford, this hotel is within a 5-minute walk of Bushnell Park and XL Center. Hartford Symphony Orchestra and Hartford Downtown Farmers Market are also within 10 minutes. Hartford Union Station is only a 2-minute walk.

The Capitol Hotel, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 319 out of 943 reviews" "
Rating 8 - Good. 253 out of 943 reviews" "
Rating 6 - Okay. 183 out of 943 reviews" "
Rating 4 - Poor. 89 out of 943 reviews" "
Rating 2 - Terrible. 99 out of 943 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

LORI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the middle of a city and affordable. Room was larger than expected and was clean. Bathroom was pretty good and clean. The staff was AMAZINGLY nice and happy. I will return when I go to Xfinity for concerts!!
Stayed 2 nights in Nov 2024

8/10 Good

Melanie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Charles, Stamford

Stayed 1 night in Oct 2024

4/10 Poor

Clarice

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No luggage hold, key cards would stop working, smoke-free room still smelled like cigarette smoke
Stayed 2 nights in Nov 2024

6/10 Okay

Ma Hedic

Traveled with partner
Disliked: Staff & service
Owner of this place was very rude, well at least that’s what he said that he was the owner. He completely ignored me when I got there to check in. Then was talking to one of his employees, until I asked him how long until he could check me in. His Answer was rude saying if I didn’t see he was counting some pieces of papers,
Stayed 1 night in Nov 2024

6/10 Okay

Zane

Liked: Staff & service
Room was clean, staff was friendly, and at least they had breakfast included. Parking was very limited in their small underground parking garage where they allow you to park for a fee, but was fairly secure. Parking is an issue in the entire downtown area (of course), so if you can, you should try to walk whenever possible or you will pay a lot for parking. It's in a decent location where downtown areas are accessible for the price, but the place is old and needs a lot of work. Pipes are so load, every time the other guest flush they would wake me up. I'm sure I did the same thing others on the floor below me. That kinda sucked.
Stayed 2 nights in Oct 2024

4/10 Poor

Jaime, Lakeland

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
To put it mildly, I slept on top on the sheets. Parking is a nightmare in the small underground garage. Very disappointed.
Stayed 1 night in Oct 2024

4/10 Poor

Anaise

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
There was hair in the sink, in the shower, and on the towels. The radiator was broken, dusty and moldy. The room was hot, and I could not open the windows. The entire 4th floor smelled like a bad air freshener that was trying to cover up years of cigarette smoke smell. Overall I would not recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Oct 2024

8/10 Good

Laine

Liked: Staff & service, property conditions & facilities
You have to pay $15 for parking. Good location. The hallway smelled. But the rooms were clean and comfortable. All the staff was very nice and the breakfast hit the spot. Thank You
Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware, the parking lot behind the hotel is not well marked and I got an $88 ticket. Look carefully at the small signs and double check with staff about where to park! The hotel itself was lovely and clean, and being right across the street from Bushnell Park was great for taking my dog out.
Stayed 1 night in Oct 2024

2/10 Terrible

Emilio

Business traveler, Traveled with partner
The bed was hard woke up back pain
Stayed 1 night in Nov 2024

10/10 Excellent

Samora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time during our stay. The view of the Capitol building added a lovely touch to the experience.
Stayed 1 night in Oct 2024

2/10 Terrible

Sancia

Disliked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Erich, Converse

Liked: Cleanliness, staff & service
While the hotel is clean, there were issues. The garage is awkward - one way in, and one way out. Getting in and out of that garage is tight, and is not very conducive for any vehicle bigger than a small SUV. Yet there is a huge parking lot behind the hotel. The room door had issues, but latching and then just using the card key. The shower filled up with water on that first day, but when I addressed it, maintenance did take care of it, and the door latching issue, but no the card key issue. The hotel is near the main train station, and the trains run well into the night, where you can hear their whistles. Now the view was absolutely amazing! The park and the Capitol Building were grand. The staff was very responsive and pleasant.
Stayed 5 nights in Oct 2024

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service
This hotel is in a great location - close to the train station and across from the city's central park - with stunning views of the capitol buildings. It has a decent breakfast included as well as in-room coffee. The building itself is aging and has some clearly deferred maintenance issues, such as the leaky shower head in our room. But it was clean and the front desk staff was friendly and helpful.
Stayed 1 night in Oct 2024

4/10 Poor

Caroline

Traveled with partner
Liked: Cleanliness, staff & service
Parking was full so we were forced to “air park” in an unsafe area. The air park company tried to rip us off by charging us for 2 days and a convenience fee for not having a reservation. They fortunately refunded the 2nd day. The sink was clogged so we had to use the shower to brush our teeth. The beds were hard and had insufficient blankets. The hotel smelled strongly of air freshener, so much so that it caused a headache.
Stayed 1 night in Oct 2024

10/10 Excellent

Wantty

Traveled with group
Liked: Amenities
Clean and comfortable
Stayed 1 night in Oct 2024

8/10 Good

ALICIA

Stayed 1 night in Oct 2024

8/10 Good

Bette

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
View of Capital and Bushnell Park, especially at night was spectacular on the front side of the hotel. Convenience to Bushnell Park and the Hartford Marathon event was excellent. We had difficulty with our keys working properly on Day 2 of our stay but front desk was very helpful with the issue. Parking garage was full and we needed to park nearby. Overall a very enjoyable stay.
Stayed 2 nights in Oct 2024

4/10 Poor

Todd, birmingham

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Front desk staff super, no issue there. Room was worn, dingy and smelled bad. Property needs uplift. I would not return.
Stayed 1 night in Oct 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Sep 2024

10/10 Excellent

alyssa

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Lee

Traveled with partner
Staff was friendly. Free breakfast was superb!
Stayed 1 night in Oct 2024

8/10 Good

Yvonne

Stayed 1 night in Oct 2024