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"No air conditioning or heat. Room was very warm. Bed was too firm & not very comfortable pillows. Very clean & safe though."

"The location is very convenient, and we appreciate having covered parking available, with lift directly to room floors. We also appreciate the pet-friendliness. The room was very spacious, clean and comfortable, with a convenient mini-kitchen. The bathroom was also spacious and clean. The breakfast buffet was delicious with a wide variety of fresh choices. Unfortunately, there is no restaurant for dinner, but the nearby shopping mall had several choices for dining, even on a Sunday night. We would definitely stay here again."

"Wonderful high end hotel with great service, beautiful rooms, delicious food and friendly staff."

"Wonderful rooms, very clean, good breakfast, outstanding bar with pintxos, but best of all a very friendly and knowledgeable receptionists!"

"Lovely hotel in the heart of Vitoria. Nice surroundings and close to amenities "

"It was very easy to find from the motorway."

"Amazingly well-kitted out and very comfortable. Great coffee, a complimentary bottle of local wine, an amazing jacuzzi bathtub, excellent location."

"Nice friendly hotel breakfast not overly interesting but otherwise it worked for us while exploring the area "

"Friendly personnel. Great location "