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"Good"

"Amazingly beautiful, high-end onsen hotel. Staff are politely formal and provide excellent service in all aspects. My room had a wonderful view of Lake Suwa & all possible amenities. Breakfast was delicious & serves with elegance."

"Good, compact business hotel especially for the price. Older property but well maintained and room has all the amenities you’ll need (tea, kettle, mini-fridge, slippers, toothbrush + paste, comb, q-tips, etc.). Check in lady was great & explained everything. Hotel also provides printouts explaining things in english."

"The beds and pillow were quite hard. Basic hotel"

"Breakfast is fabulous."

"Great place to stay! "

"Great with 3 people "

"Enjoyed our one night stay here. Booked one hour private onsen and thoroughly enjoyed the privacy and waterfall scene. Also did the public onsen and enjoyed it as well. Yukata clothing and towels are provided. Excellent service and a sense of luxury even though the hotel itself is dated. Good breakfast."

"Large room and good breakfast"