It"s very comfortable when I staying here. All of staff were friendly, helped me whatever I need such as air-port picking up, taxi, restaurants to eat nearby and some shows I should take ( circus and water puppet ). The room was really clean. I highly recommend their facilities at room as it is new and modern than some hotels I ever stayed in Hanoi. The bathroom was beautiful with standing shower.
Breakfast was a la carte menu and mixed between Asian and Western dishes.
Good location, in the middle of Hanoi, near West Lake firstly, then Hoan Kiem Lake and Old Quarter