The Time Hotel

3.5 star property
Central hotel connected to a shopping center in Ba Dinh with a rooftop terrace

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December 2024
January 2025

Photo gallery for The Time Hotel

Lobby
Family Double Room, 2 Double Beds | Premium bedding, memory foam beds, minibar, in-room safe
Front of property
Breakfast area
Interior detail

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

Premium Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Memory foam bed
Rainfall showerhead
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Family Double Room, 2 Double Beds

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Memory foam bed
  • 37 sq m
  • Sleeps 7
  • 2 Double Beds

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Memory foam bed
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

Superior Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Memory foam bed
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About the neighborhood

Map
HANG THAN STREET, BA DINH DISTRICT, 15A, Hanoi, Hanoi Province, 0084

What's nearby

  • Dong Xuan Market - 6 min walk - 0.5 km
  • Quan Chuong Gate - 11 min walk - 1.0 km
  • Hanoi Old Town Night Market - 12 min walk - 1.1 km
  • Hoan Kiem Lake - 15 min walk - 1.3 km
  • St. Joseph's Cathedral of Hanoi - 4 min drive - 2.8 km

Getting around

  • Hanoi Long Bien Station - 9 min walk
  • Noi Bai Intl. Airport (HAN) - 35 min drive

Restaurants

  • ‪Kem Caramen - Hàng Than - ‬1 min walk
  • ‪Minci - ‬1 min walk
  • ‪Tuyết - Bún Chả 34 - ‬1 min walk
  • ‪Bùi Cafe - Hàng Than - ‬1 min walk
  • ‪Tuấn Hằng - Bánh Bao Chiên - ‬1 min walk

About this property

The Time Hotel

Hotel near Hoan Kiem Lake
Close to Dong Xuan Market and Quan Chuong Gate, The Time Hotel provides a rooftop terrace, shopping on site, and a coffee shop/cafe. Be sure to enjoy a meal at THE TIME, the on-site restaurant. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.
Other perks at this hotel include:
  • Valet parking (surcharge), a roundtrip airport shuttle (surcharge), and coffee/tea in the lobby
  • Luggage storage, tour/ticket assistance, and a TV in the lobby
  • A 24-hour front desk, a front-desk safe, and an elevator
Room features
All guestrooms at The Time Hotel include thoughtful touches such as 24-hour room service and premium bedding, as well as amenities like free WiFi and computers.
Extra amenities include:
  • Memory foam beds, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with rainfall showers and tubs or showers
  • 32-inch LCD TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 2.00 per night)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • THE TIME

Things to do

  • Shopping

Family friendly

  • Free cribs/infant beds
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Computer
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 5
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 10

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 7 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Valet parking fee: USD 2.00 per night
  • Early check-in fee: USD 5 (subject to availability)
  • Late check-out fee: USD 10 (subject to availability)
  • Rollaway bed fee: USD 7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Time Hotel Hanoi
The Time Hotel Hotel
The Time Hotel Hanoi
The Time Hotel Hotel Hanoi

Frequently asked questions

How much is parking at The Time Hotel?

Valet parking is available for USD 2.00 per night.

What time is check-in at The Time Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 5 (subject to availability).

What time is check-out at The Time Hotel?

Check-out is at noon. Late check-out is available for USD 10 (subject to availability).

Does The Time Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 18 per vehicle applies.

Where is The Time Hotel located?

Located in Ba Dinh, this hotel is within a 10-minute walk of Hang Dau Water Tower, Dong Xuan Market, and West Lake. Quan Chuong Gate and Hanoi Old Town Night Market are also within 15 minutes. Hanoi Long Bien Station is 9 minutes by foot and Hanoi Railway Station is 29 minutes.

The Time Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 24 out of 85 reviews" "
Rating 8 - Good. 34 out of 85 reviews" "
Rating 6 - Okay. 10 out of 85 reviews" "
Rating 4 - Poor. 8 out of 85 reviews" "
Rating 2 - Terrible. 9 out of 85 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE HOTEL IS CLOSED
We were given NO notice that this had occurred and now over a week to get a refund!!!!!!
Stayed 3 nights in Dec 2017

8/10 Good

Chuong, NZ

Liked: Property conditions & facilities, room comfort
Good hotel
Inexpensive hotel, good value

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Not what you expect after reading the good reviews
Spent a night there, but the room was dirty. Bed sheets hadn't been changed, just made, had black hairs on my pillow. Bathroom accessoires were not filled up, just like somebody had just left, no large towels. Staircase looked run down, staff was okay. So good on you all who seemed to have enjoyed the stay there according to the many fantastic reviews especially on TA, but we didn't really. Will take another hotel next time in Hanoi.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Good the value but needs to be renovated
Good the value but needs to be renovated. Most rooms smell cigar.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Nice hotel for money, pretty good location
This hotel is in a quiet part of the old quarter about 15 minutes walk to the lake. The rooms are good size for wok quarter hotel. Would recommend a room with window. Nice cooked breakfast with a view of hanoi.

10/10 Excellent

Joe, Pennsylvania, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff at a great price
Checked into the Time Hotel in Hanoi and was warmly greeted (felt quite genuine) by all three members of the staff in the lobby area. They regularly asked if there was anything that I needed and inquired as to the condition of an injury I had sustained in Tokyo a few weeks earlier. When I inquired about directions to a certain market I wanted to revisit one evening, a staff member insisted on walking me there rather than risk my getting lost. Far from an impossibility given the bustling area a similarity of much of the area. Regarding the location, it is smack in the center of the Old French Quarter of the town, which makes for easy strolls to numerous markets and sights. Most things are within a fifteen minute walk. Regarding the Northern portion of Vietnam in general - DO NOT MISS HA LONG BAY. It is probably best done as a two day trip. Four hour bus ride from Hanoi. stay overnight and go on the boat trip the next day. The hotels can generally arrange for you to be picked up by a bus directly at the hotel which transports you to the Bay and then picks you up and drives you back to Hanoi that day.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Phillip, Gold Coast, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A small boutique hotel away from the city centre.
The staff were very helpful and did everything possible to make us feel welcome and to enjoy our stay. They assisted us with crossing the street, booking taxis that were either metered or determined the fixed price beforehand, booking a tour and minding our luggage whilst away. Any glitches with the airconditioning - or after a severe storm, a leaking window - were attended to immediately and they could not have been more obliging. The breakfast selection was great & the view from the top floor venue gave a good panorama of the surrounds. The staff in attendance were just wonderful! The hotel is located away from the centre of Hanoi, but close enough to provide a variety of interesting walks past innumerable shops and a variety of markets in order to get to the centre.

8/10 Good

Simmo, Australia

Disliked: Property conditions & facilities, room comfort
good location
good location for the price in old quarter.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
smell of mold in the room

8/10 Good

SimplyD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back again
My booking and their record differ in the room type. They resolved by upgrading our rm to VIP or suite, which we chose the latter which we find it more cozy. Need to climb a flight of stairs to our room. Location is slightly off the noisy street, which is good. It is near to attractions and the staff are helpful. Breakfast is normal.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Good value hotel just out of the Old Quarter section. Being just outside makes it far quieter and more comfortable all around. Breakfast is pretty ordinary but is included in the tariff. All up it is a great place to stay.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay in this hotel
I have been to Hanoi for many time, never seen any hotel dirty like this hotel, I don't know why this hotel still declare 3 star on expedia, the room is horrible, smelly, no staff there, only two boy working there, and I have been charge $20 for 1h check out late event I have explain that I have a bad traffic on the way back to hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced :)
Hotel is quite far from the center but relatively had good stay here. Breakfast was adequate, hotel offered free mineral water. Always had to take a taxi going back since I often got lost finding my way back to this hotel...

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel and staff were great, but the beds were hard.

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Fine hotel in Old Quarter
The hotel was quite good. It is located in the old quarter, about a 5 block walk to the west lake. The lobby is nice and the hotel staff was very helpful. The room was fine too. It had a computer in the room with wireless; however, the wireless did not work in the evening due to what I believe was peak usage. They also have computers downstairs in the lobby to use. The towels were old and the bed was stiff, but is is Asia and the hotel price is very reasonable. The rooftop restaurant is not open at night, only for breakfast. They also have a car to the airport for a bit over the taxi price but I was able to take it early in the morning.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not believe how the hotel describes itself
We could tell we were going to be disappointed with our room as the stair carpet wasn't clean and the door to the room was shabby. Once inside it smelled of moth balls, indeed there were a couple of moth balls placed on the floor in the bathroom. Speaking of the the bathroom, the towels were threadbare. The leaflet in the says this is a contemporary mid range hotel, I'd say try avoid it if you can. It was certainly worth us checking out early and paying a little more for a different hotel.

8/10 Good

Chris, Saffron Walden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Staff very attentive and helpful (sorted out reliable taxi's), breakfast was a very nice selection of vietnamese foods along with omlettes, doughnuts, fruits etc... We were upgraded to a large family suite, which was very spacious, with a PC in the room. A very nice start to our trip to Vietnam. Slightly out of the old quarter, but easily walking distance. A street vendor just down the road selling gorgious yoghurty rice drink thing :-) (called Sua Chua Nep Cam I think)

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
No Window?
I had booked a Superior Double room which apparently does not entitle you to a window. Be wary when booking as this is not standard.

8/10 Good

Faye, Geelong, VIC, Australia

Liked: Staff & service, room comfort
Time Hotel Hanoi...comfortable
The staff were friendly and most obliging ,organizing transport and suggesting activities for us. Computer service in the room was great as was the breakfast which is included in the tarriff. The TV was very good too. Our room was at the back of the hotel and very quiet. They also stored our large cases while we went to Halong Bay for a 3 day cruise. All in all, a comfortable hotel to stay in. They also met us at the airport which I had requested. It would have been good if they had replied to the email to confirm that. It was only $18 which was reasonable I thought.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and room facilities
We stayed here 1 night. efficient pick-up from airport, nice big and clean rooms with everything you could need, including internet in the room. Friendly staff.

10/10 Excellent

Muhammad, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money!
Great place, very clean, very professional, staff extremely helpful. Wish we stayed here instead of Hanoi Stars 3...what a dive that was!

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort