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The Landmark Hanoi

3.5 star property
Family-friendly Hanoi hotel in Old Quarter with a 24-hour front desk

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Landmark Hanoi

Terrace/patio
Staircase
Superior Room | 1 bedroom, minibar, in-room safe, desk
Porch
Shower, free toiletries, hair dryer

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room

Superior Room | 1 bedroom, minibar, in-room safe, desk

Superior Room

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Full-sized refrigerator/freezer
LCD TV
Separate bedroom
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, desk

Family Room

Highlights

Balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Full-sized refrigerator/freezer
LCD TV
Sofa bed
  • 35 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed OR 1 Double Bed and 2 Twin Beds

View all photos for Suite

1 bedroom, minibar, in-room safe, desk

Suite

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Full-sized refrigerator/freezer
LCD TV
Separate bedroom
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, desk

Deluxe Room

Highlights

Soundproofed
Fireplace
Air conditioning
Full-sized refrigerator/freezer
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, minibar, in-room safe, desk

Standard Double Room

Highlights

Soundproofed
Fireplace
Air conditioning
Full-sized refrigerator/freezer
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

1 bedroom, minibar, in-room safe, desk

Deluxe Room

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Full-sized refrigerator/freezer
LCD TV
Washer/dryer
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
19 Nguyen Van To, Hoan Kiem Dist, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 8 min walk
  • Hanoi Old Town Night Market - 9 min walk
  • Hoan Kiem Lake - 11 min walk
  • Quan Chuong Gate - 14 min walk
  • Hanoi Opera House - 3 min drive

Getting around

  • Hanoi Railway Station - 13 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Beeznees1920s - ‬1 min walk
  • ‪Sixty Six Coffee - ‬2 min walk
  • ‪Cafe Hùng Hói - ‬1 min walk
  • ‪Hao Hao Coffee - ‬2 min walk
  • ‪Coffee 76 - ‬2 min walk

About this property

The Landmark Hanoi

Family-friendly hotel near Hoan Kiem Lake
St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market are located near The Landmark Hanoi, which provides a terrace, dry cleaning/laundry services, and a business center. Free in-room WiFi is available to all guests, along with free babysitting and a restaurant.
Additional perks include:
  • Limo/town car service, supervised childcare (surcharge), and an elevator
  • A 24-hour front desk, a computer station, and luggage storage
  • Tour/ticket assistance, free newspapers, and a porter/bellhop
Room features
All guestrooms at The Landmark Hanoi offer thoughtful touches such as 24-hour room service and fireplaces, as well as amenities like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels and DVD players
  • Full-sized refrigerators/freezers, coffee/tea makers, and daily housekeeping

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • 1 restaurant
  • 24-hour room service

Family friendly

  • Cribs/infant beds (surcharge)
  • DVD player
  • Free babysitting
  • Full-sized refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Fireplace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 250000.00 per night
Cribs (infant beds) are available for VND 100000.00 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 350000 per vehicle (one way)
  • Crib (infant bed) fee: VND 100000.00 per night
  • Rollaway bed fee: VND 250000.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hanoi Landmark
Landmark Hanoi
Landmark Hotel Hanoi
The Landmark Hanoi Hotel
The Landmark Hanoi Hanoi
The Landmark Hanoi Hotel Hanoi

Frequently asked questions

Is The Landmark Hanoi pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Landmark Hanoi?

Check-in start time: 2 PM; Check-in end time: 11 PM.

What time is check-out at The Landmark Hanoi?

Check-out is at 11:30 AM.

Does The Landmark Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 350000 per vehicle applies.

Where is The Landmark Hanoi located?

Located in the center of Hanoi, this family-friendly hotel is within a 10-minute walk of Train Street, St. Joseph's Cathedral of Hanoi, and Hanoi Old Town Night Market. Hoan Kiem Lake and Dong Xuan Market are also within 15 minutes. Hanoi Railway Station is 13 minutes by foot and Hanoi Long Bien Station is 16 minutes.

The Landmark Hanoi Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 59 out of 219 reviews" "
Rating 8 - Good. 101 out of 219 reviews" "
Rating 6 - Okay. 26 out of 219 reviews" "
Rating 4 - Poor. 25 out of 219 reviews" "
Rating 2 - Terrible. 8 out of 219 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room with balcony
Stayed deluxe double 504 with balcony that has chairs and a table at front of hotel. Good size and facilities. Some noise from passing trains starting 4.20 am but not a problem. Lift (elevator) to all levels. Breakfast was choice of eggs, bacon, sausage or bland pho. Fruit and bread or baguettes . Would stay there next time in Hanoi.

2/10 Terrible

D. Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no hot water, the room was dirty and the water dropped all night

6/10 Okay

Darren

Disliked: Room comfort
Pleasant staff...
Hotel staff were very helpful ..good location the city is a bit repetitive... It's the north so expect plenty of rain and not sun at this time of year...hotel breakfast a big let down very poor ... I guess the price of the hotel reflects this ...

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
It was really nice but we felt that we were placed in the basement which had limited WiFi and was next door to the staff's room so became somewhat noisy. On the whole the staff were nice and the room was tidy.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice staff who spoke good English and were very helpful. Room was nice and clean and serviced daily. Good place to stay. I would definitely return.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Staff were ready to help and very informative. The breakfast was great and our room was good as well. We had a great a stay.

4/10 Poor

Bartosz

Disliked: Property conditions & facilities, room comfort
Avoid
First room was bad, big hole in the doors, bathroom had bad smell. We asked for different room, was nicer but taking a shower caused flooding in the bathroom.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Leo & Iris, British Columbia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the train station and the old town.
We were able to check in sooner than expected. Able to do a room upgrade for a small fee. City view was good. Breakfast was very good made to order with some buffet style options.

10/10 Excellent

Chun

Disliked: Property conditions & facilities
Good location but the hotel is old, room is small.
Not so good

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Very friendly. Extremely helpful. Breakfast very good.

8/10 Good

TEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
Great breakfast and room service. Fried rice taste good!

4/10 Poor

Rene, Perth Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will never stay in that hotel again
Air conditioner was not working on the first night. It took 3 times to get some result after some loud discussions with hotel staff. Finally got hold of the owner who moved us to a different room for our Fourth and final night ever in this hotel

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good value for the money, great location.
I arrived at 2am in the morning and the car was there to pick me up as prearrange. Although I was stuck with a very small room the first night, the AC was already turned on, and I had a good night sleep. I was upgraded to a much larger room the next two nights. No drinking water was provided, and I felt the price charged for the water bottle in the "mini bar" was too high at three times the regular price. The shower in the small room was falling apart, but the larger one was much better. The Landmark was a good value, typical family-run mini-hotel in a very convenient and relatively quiet location.

6/10 Okay

ugrly , australia

Liked: Staff & service
Hotel close food and restraunt
Shower head not working bathroom sink need cleaning

6/10 Okay

Geraint

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Disliked: Room comfort
We started off on the wrong foot at the hotel and encountered a staff member who apparently couldn't care less (his attitude changed drastically after our first encounter). The air conditioning was inefficient which resulted in uncomfortable nights. The train goes past the area frequently and you can hear the signal horn as well as the clanking of the wheels as it goes past the area. However, not all is bad. There was a nice lady at the counter who treated us well. The breakfast tasted good and well, there is an elevator in the building.

8/10 Good

Sophia, Uk

Liked: Cleanliness, staff & service, room comfort
Lots of potential
Could be a really nice hotel. The building and rooms themselves are nice, but just need a little bit more love and attention. There were two lights in our bathroom and one was really dull and the other didn't work at all. We complained but they said they were very sorry but didn't have a replacement bulb so I guess it was okay. Then the shower came off the wall so we asked to change rooms and were changed immediately. However in the new room, the wardrobe door was broken. It seems like every room would have small faults! However the staff are absolutely lovely and so helpful and kind, they do their best to help. I had a standard room booked but upgraded to superior. Breakfast was nice :)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

yuval, Israel

Liked: Staff & service
Disliked: Cleanliness
Good to price
First night we had no hot water but staff was so nice and helpful and moved us to another room. Breakfast is very good (taste and size). Room was worth the pricce but not more. As said, staff was super.

6/10 Okay

david, New york

Liked: Cleanliness, property conditions & facilities, room comfort
OK to stay for a short period of time
overall stay was good but room was small. Breakfast was good and helpful staffs. It's good hotel to stay for short period of time and for budget travellers.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Location was good. On arriving the staff had felt we had under book, and actually stated it was a hotel used by backpackers, if so it was expensive for back packers. We upgraded our room at an additional cost. The bathroom flooded everyday from using the shower. As we have not really viewed other hotels in the Old town area, and really did not see any hotels in the Area that may be consider 4 or 5 star. The Landmark is a poor 3 star hotel if that is what it is rated at.

10/10 Excellent

kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in the city center
Hotel with good room and good price, clean and comfortable. Staff are very helpful. We were happy wi our stay

8/10 Good

Myriam, drummondville canada

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice neighborhood
We have difficulty with the air conditionning... and in the other room, the rain shower fall on my head

6/10 Okay

GHISLAIN

Disliked: Property conditions & facilities, room comfort