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Super Hotel Candle

4.0 star property
Art Deco Hanoi hotel in Ba Dinh with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Super Hotel Candle

Indoor pool
Studio Apartment One Bedroom | City view
Two Bedroom Apartment | View from room
President Suite Room | City view
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Gym
  • Room service
The price is AED 196
AED 222 total
includes taxes & fees
5 Jan - 6 January 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | View from room

Two Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
  • 120 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | View from room

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Memory foam bed
Hair dryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | Room amenity

Executive Double Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Renovated in 2014
Blackout drapes/curtains
Premium bedding
Memory foam bed
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, memory foam beds, minibar, in-room safe

Superior Double Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Memory foam bed
Hair dryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area | 37-inch LCD TV with cable channels, TV, computer monitors

One Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dining table
LCD TV
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Renovated in 2014
Blackout drapes/curtains
Premium bedding
Memory foam bed
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room | View from room

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Memory foam bed
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | City view

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Memory foam bed
Hair dryer
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for President Suite Room

President Suite Room | Premium bedding, memory foam beds, minibar, in-room safe

President Suite Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Kitchen
Refrigerator
Dining table
  • 230 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Studio Apartment One Bedroom

Studio Apartment One Bedroom | City view

Studio Apartment One Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
Dining table
LCD TV
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment

37-inch LCD TV with cable channels, TV, computer monitors

Family Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LCD TV
  • 89 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

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Spa
Free WiFi
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9.8 out of 10, Exceptional, (3120)
The price is AED 245
AED 278 total
includes taxes & fees
8 Jan - 9 January 2025
Hanoi Royal Palace Hotel 2

About the neighborhood

Map
287 - 301 Doi Can Str, Ba Dinh, Hanoi, 10000

What's nearby

  • Lotte Center Hanoi - 11 min walk
  • West Lake - 18 min walk
  • Ho Chi Minh Mausoleum - 2 min drive
  • Hoan Kiem Lake - 5 min drive
  • Hanoi Old Town Night Market - 5 min drive

Getting around

  • Hanoi Giap Bat Station - 9 min drive
  • Noi Bai Intl. Airport (HAN) - 22 min drive

Restaurants

  • ‪Il Divo - ‬2 min walk
  • ‪Good Cafe - ‬3 min walk
  • ‪Bún Chả 216 - ‬2 min walk
  • ‪The Coffee House - ‬2 min walk
  • ‪Deli Coffee - ‬5 min walk

About this property

Super Hotel Candle

Upscale hotel near West Lake
Consider a stay at Super Hotel Candle and take advantage of an airport shuttle, a poolside bar, and a grocery/convenience store. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, a massage, or reflexology. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Asian cuisine. Free in-room WiFi is available to all guests, along with a terrace and a coffee shop/cafe.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, meeting rooms, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 72 rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
More amenities include:
  • Bidets, shower/tub combinations, and free toiletries
  • 37-inch LCD TVs with cable channels
  • Wardrobes/closets, refrigerators, and on-request microwaves

Languages

English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: VND 250000 for adults and VND 200000 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Full Moon International C
  • Tropical Oasis

Things to do

  • 2 spa tubs
  • Fitness center
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference center (1292 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Massage - hot stone
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 37-inch LCD TV
  • Cable channels

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Microwave (on request)
  • Minibar
  • Paper towels
  • Refrigerator

More

  • Computer monitor
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Printer
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 650000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 250000 for adults and VND 200000 for children
  • Airport shuttle fee: VND 650000 per vehicle (one-way)
  • Rollaway bed fee: VND 650000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 6:00 AM to 10:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 5 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

Candle Hanoi
Candle Hotel
Candle Hotel Hanoi
Super Hotel Candle Hanoi
Super Hotel Candle
Super Candle Hanoi
Super Hotel Candle Hotel
Super Hotel Candle Hanoi
Super Hotel Candle Hotel Hanoi

Frequently asked questions

Does Super Hotel Candle have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:30 PM.

Is Super Hotel Candle pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Super Hotel Candle?

Self parking is free at this property.

What time is check-in at Super Hotel Candle?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

What time is check-out at Super Hotel Candle?

Check-out is at noon.

Does Super Hotel Candle provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 650000 per vehicle applies.

Where is Super Hotel Candle located?

Located in Ba Dinh, this hotel is within 1 mi (2 km) of Van Phuc Diplomatic Corps and West Lake. Hoan Kiem Lake is 2.6 mi (4.3 km) away.

Super Hotel Candle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 228 out of 472 reviews" "
Rating 8 - Good. 186 out of 472 reviews" "
Rating 6 - Okay. 37 out of 472 reviews" "
Rating 4 - Poor. 15 out of 472 reviews" "
Rating 2 - Terrible. 6 out of 472 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Minh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is spacious
Stayed 1 night in Dec 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Trinh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has everything that a five star hotel has. The breakfast is amazing. Very peaceful sleep without any noise. A bit far from the old town where everything is but we can catch grab to go anywhere so cheap. Staff are friendly and attentive. We would definitely stay here again
Stayed 1 night in Nov 2024

6/10 Okay

Chinwe

Liked: Cleanliness
Amenities are ancient, one of the towels had stains on it. Room was upkeep after one night.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hien

Stayed 1 night in Aug 2024

8/10 Good

Maxime

Stayed 3 nights in Aug 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast Pool is a little small
Stayed 5 nights in Aug 2024

6/10 Okay

Chien Kuo

Traveled with group
Liked: Staff & service
Elevator is slow!
Stayed 4 nights in Aug 2024

10/10 Excellent

Karen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was much larger than expected. It was actually more like an apartment than a hotel room and I liked that because it was comfortable. The place was clean the staff very friendly and helpful. The one thing I would say is when I asked for more water I was old they only supply X number of waters per day. This is fine of course but since water is a basic commodity I would say sending two more bottles would not break the bank but make the customers feel comfortable. That said, I would return because everything was excellent.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ロッテマートやビンコムセンターまでタクシーですぐです。
ホテルスタッフの気遣い、サービスはとても良く、とても快適に過ごせました。（日本語がわかる方もいました） 部屋をアップグレードしていただいた事は有難かったですが、バスタブ内でのシャワーがどう工夫しても洗面所が水浸しになる構造でそこだけ厳しかったです。 お湯の温度も安定せず、熱いお湯は時々しか出ませんでした。 それ以外は問題なく、また利用したくなるホテルでした。
Stayed 3 nights in Jul 2024

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A suite we booked was very spacious and well appointed. The hotel staff was extremely pleasant and accommodating for out of country tourists. The breakfast was well done and convenient to start off each day. The spa was amazing and I think we got four massages while we were there. I highly recommend it.
Stayed 5 nights in Jun 2024

10/10 Excellent

Steffen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utroligt venligt personale og et dejligt hotel
Super fint hotel, som opgraderede vores værelse ved ankomst og lod os tjekke ind tidligere. Fine værelser med god plads. Personalet ville virkelig gerne hjælpe med alt - engelsk var lidt svært ind imellem, men google translate virkede. Fantastisk morgenmad med venligt personale. Dejlig pool og gode badefaciliteter og spa
Stayed 3 nights in Jul 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean tidy, staff were helpful. The breakfast was amazing!
Stayed 2 nights in Jul 2024

10/10 Excellent

takafumi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

2/10 Terrible

gilles

Stayed 3 nights in May 2024

10/10 Excellent

Kanemoto

Stayed 5 nights in Apr 2024

8/10 Good

Alfredo, Spring

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"Clean hotel with exceptional staff; however, the apartment-style rooms, particularly the bathrooms, are due for an update."
Stayed 5 nights in Apr 2024

8/10 Good

Alfredo, Spring

Traveled with group
Liked: Staff & service, amenities
Rooms were ok but the bathrooms need updating. Rust on metal panels are very visible especially on the corners on the shower enclosures.
Stayed 4 nights in Apr 2024

10/10 Excellent

sokbe

Stayed 4 nights in Feb 2024

6/10 Okay

Tom, Westminster

Stayed 1 night in Feb 2024

10/10 Excellent

Jeffrey L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

4/10 Poor

David

Disliked: Property conditions & facilities
Stayed 8 nights in Jan 2024

10/10 Excellent

Arvinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great staff , excellent customer service
Stayed 5 nights in Jan 2024

8/10 Good

Adrian

Traveled with family
Liked: Cleanliness, staff & service
Family suite was very spacious and facilities good. Clientele and services (food, language etc) appear to be aimed at Japanese and Korean visitors. Breakfast is standard buffet breakfast - good but not exceptional. Traffic is very heavy and location not very central but Grab was very efficient, cheap and quick to get around even in peak hour.
Stayed 4 nights in Jan 2024

10/10 Excellent

SHUNSUKE

Stayed 3 nights in Dec 2023