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Super Candle Hotel

4.0 star property
Unwind in style with reflexology and a massage after exploring Hoan Kiem Lake's vibrant atmosphere.

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Photo gallery for Super Candle Hotel

Indoor pool
Studio Apartment One Bedroom | City view
President Suite Room | City view
Two Bedroom Apartment | View from room
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Room service
  • Gym
The current price is AED 201
AED 228 total
includes taxes & fees
1 Mar - 2 Mar

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | View from room

Two Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
  • 120 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | View from room

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Memory foam bed
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | Room amenity

Executive Double Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Renovated in 2014
Memory foam bed
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, memory foam beds, minibar, in-room safe

Superior Double Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Memory foam bed
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area | 37-inch LCD TV with cable channels, TV, computer monitors

One Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dining table
LCD TV
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Renovated in 2014
Memory foam bed
Premium bedding
Blackout drapes/curtains
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room | View from room

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Memory foam bed
Blackout drapes/curtains
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | City view

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Memory foam bed
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for President Suite Room

President Suite Room | Premium bedding, memory foam beds, minibar, in-room safe

President Suite Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Kitchen
Refrigerator
Dining table
  • 230 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Studio Apartment One Bedroom

Studio Apartment One Bedroom | City view

Studio Apartment One Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
Dining table
LCD TV
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment

37-inch LCD TV with cable channels, TV, computer monitors

Family Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LCD TV
  • 89 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

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The price is AED 244
AED 281 total
includes taxes & fees
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About the neighborhood

Map
287 - 301 Doi Can Str, Ba Dinh, Hanoi, 10000

What's nearby

  • Lotte Center Hanoi - 11 min walk
  • West Lake - 18 min walk
  • Ho Chi Minh Mausoleum - 2 min drive
  • Hoan Kiem Lake - 5 min drive
  • Hanoi Old Town Night Market - 5 min drive

Getting around

  • Hanoi Giap Bat Station - 9 min drive
  • Noi Bai Intl. Airport (HAN) - 22 min drive

Restaurants

  • ‪Il Divo - ‬2 min walk
  • ‪Good Cafe - ‬3 min walk
  • ‪Bún Chả 216 - ‬2 min walk
  • ‪The Coffee House - ‬2 min walk
  • ‪Deli Coffee - ‬5 min walk

About this property

Super Candle Hotel

Upscale hotel near West Lake
Consider a stay at Super Candle Hotel and take advantage of an airport shuttle, a poolside bar, and a grocery/convenience store. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, a hot stone massage, or reflexology. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Asian cuisine. Free in-room WiFi is available to all guests, along with a terrace and a coffee shop/cafe.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, a banquet hall, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 72 rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
More amenities include:
  • Bidets, shower/tub combinations, and free toiletries
  • 37-inch LCD TVs with cable channels
  • Wardrobes/closets, refrigerators, and on-request microwaves

Languages

English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: VND 250000 for adults and VND 200000 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Full Moon International C
  • Tropical Oasis

Things to do

  • 2 hot tubs
  • Fitness center
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference center (1292 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Massage - hot stone
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 37-inch LCD TV
  • Cable channels

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Microwave (on request)
  • Minibar
  • Paper towels
  • Refrigerator

More

  • Computer monitor
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Printer
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 650000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 250000 for adults and VND 200000 for children
  • Airport shuttle fee: VND 650000 per vehicle (one-way)
  • Rollaway bed fee: VND 650000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 6:00 AM to 10:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 5 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Candle Hanoi
Candle Hotel
Candle Hotel Hanoi
Super Hotel Candle Hanoi
Super Hotel Candle
Super Candle Hanoi
Super Hotel Candle
Super Candle Hotel Hotel
Super Candle Hotel Hanoi
Super Candle Hotel Hotel Hanoi

Frequently asked questions

Does Super Candle Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:30 PM.

Is Super Candle Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Super Candle Hotel?

Self parking is free at this property.

What time is check-in at Super Candle Hotel?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

What time is check-out at Super Candle Hotel?

Check-out is at noon.

Does Super Candle Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 650000 per vehicle applies.

Where is Super Candle Hotel located?

Located in Ba Dinh, this hotel is within 1 mi (2 km) of Van Phuc Diplomatic Corps and West Lake. Hoan Kiem Lake is 2.6 mi (4.3 km) away.

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Super Candle Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 237 out of 489 reviews
Rating 8 - Good. 190 out of 489 reviews
Rating 6 - Okay. 40 out of 489 reviews
Rating 4 - Poor. 15 out of 489 reviews
Rating 2 - Terrible. 7 out of 489 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Minh

Liked: Cleanliness, amenities, property conditions & facilities
The room is spacious
Stayed 1 night in Dec 2024

10/10 Excellent

masami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water form the tap and shower was very oily. Probably such water contained something and it feels like not so good.
Stayed 2 nights in Feb 2025

8/10 Good

Kota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Dec 2024

10/10 Excellent

Trinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has everything that a five star hotel has. The breakfast is amazing. Very peaceful sleep without any noise. A bit far from the old town where everything is but we can catch grab to go anywhere so cheap. Staff are friendly and attentive. We would definitely stay here again
Stayed 1 night in Nov 2024

10/10 Excellent

Hirotaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's great that the convenience store is open 24 hours.
Stayed 1 night in Oct 2024

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I go to Hanoi i book the Super Candle. Their strongest suits are the massage (Linh) and the front desk (the Manager and Dat). Highly recommended
Stayed 11 nights in Oct 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean tidy, staff were helpful. The breakfast was amazing!
Stayed 2 nights in Jul 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast Pool is a little small
Stayed 5 nights in Aug 2024

6/10 Okay

Chinwe

Liked: Cleanliness
Amenities are ancient, one of the towels had stains on it. Room was upkeep after one night.
Stayed 2 nights in Oct 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A suite we booked was very spacious and well appointed. The hotel staff was extremely pleasant and accommodating for out of country tourists. The breakfast was well done and convenient to start off each day. The spa was amazing and I think we got four massages while we were there. I highly recommend it.
Stayed 5 nights in Jun 2024

2/10 Terrible

BYUNGKYU

Disliked: Cleanliness, staff & service, property conditions & facilities
1) Poor swimming pool, gym (too small swimming pool and water level is too low) 2) Only provide 1 card key 3) Slow elevator 4) Poor breakfast (food is nearly dried and no variety) I will never stay here again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Arvinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great staff , excellent customer service
Stayed 5 nights in Jan 2024

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"Clean hotel with exceptional staff; however, the apartment-style rooms, particularly the bathrooms, are due for an update."
Stayed 5 nights in Apr 2024

10/10 Excellent

NGOC-LIEN

Liked: Staff & service, property conditions & facilities
Hotel Is very nice and the staff is excellent.. The breakfasyis great and offer lots of choice. The area is easy access (by car) to many nice shopping areas. But Hanoi is crowded , cannot escape that!
Stayed 3 nights in Nov 2023

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 4 star hotel with a 5 start staff. The staff is really kind and will try to help you in every possible way. Dat spent nearly 2 hours to find me a Ha Long cruise, and only at the end I found out that he did that on his day off. Also the massages and food are really good. My only recommendation is for more staff to improve their English, other than that, 0 complaints. I'll be back for sure.
Stayed 9 nights in Jun 2024

10/10 Excellent

Precilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Comfortable stay. Rooms large and spacious and staff very courteous. Very nice experience overall.
Stayed 3 nights in Sep 2023

6/10 Okay

Chien Kuo

Liked: Staff & service
Elevator is slow!
Stayed 4 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great and spacious. Breakfast buffet was average
Stayed 2 nights in Oct 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was much larger than expected. It was actually more like an apartment than a hotel room and I liked that because it was comfortable. The place was clean the staff very friendly and helpful. The one thing I would say is when I asked for more water I was old they only supply X number of waters per day. This is fine of course but since water is a basic commodity I would say sending two more bottles would not break the bank but make the customers feel comfortable. That said, I would return because everything was excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is sauna and pool. Bidet and good mattress
Stayed 3 nights in Nov 2023

10/10 Excellent

HIROSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Nov 2023

8/10 Good

Alfredo

Liked: Staff & service, amenities
Rooms were ok but the bathrooms need updating. Rust on metal panels are very visible especially on the corners on the shower enclosures.
Stayed 4 nights in Apr 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service
Family suite was very spacious and facilities good. Clientele and services (food, language etc) appear to be aimed at Japanese and Korean visitors. Breakfast is standard buffet breakfast - good but not exceptional. Traffic is very heavy and location not very central but Grab was very efficient, cheap and quick to get around even in peak hour.
Stayed 4 nights in Jan 2024

10/10 Excellent

Ronwaldo Santos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel truly offers an outstanding experience with its delicious breakfast, welcoming staff, and fantastic amenities including an indoor swimming pool, jacuzzi, steam room, and sauna bath. The relaxation opportunities are endless. Plus, it's conveniently located just 5KM from the old quarter area. Overall, this hotel is truly excellent.
Stayed 4 nights in Mar 2023

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel Candle is a 4 star hotel that strives to provide a 5 star service. Rooms are spacious and comfortable, food is good and with plenty to choose from even for a picky eater like myself, and personnel will try to satisfy any request. Third time in this hotel and for the first time i had a massage, too bad i haven't had more of them, extremely relaxing. I will come back for sure and i recommend this hotel for short and long stays.
Stayed 1 night in Nov 2023