Splendid Star Grand Hotel & Spa

4.0 star property
Art Deco hotel connected to a shopping center in Old Quarter with a full-service spa

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December 2024
January 2025

Photo gallery for Splendid Star Grand Hotel & Spa

Body treatments, body wraps, body scrubs, facials
Family Room, 2 Queen Beds, City View | Pillowtop beds, minibar, in-room safe, individually decorated
Body treatments, body wraps, body scrubs, facials
Property entrance
Junior Suite, 1 King Bed, Balcony, City View | Balcony view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
The price is AED 332
AED 376 total
includes taxes & fees
1 Jan - 2 January 2025

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Room options

Available filters for rooms
Showing 11 of 11 rooms

Junior Suite, 1 King Bed, Balcony, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Washer/dryer
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Washer/dryer
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 3
  • 2 Large Twin Beds

Day Use (Max 4 hours)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Washer/dryer
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Twin Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Washer/dryer
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Suite, Multiple Beds, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
  • 36.4 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

Honeymoon Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Washer/dryer
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Washer/dryer
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

Superior Double Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Washer/dryer
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Double Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Washer/dryer
Blackout drapes/curtains
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Double 1 Single Bed and 1 Sofa, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Washer/dryer
Blackout drapes/curtains
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

Family Room, 2 Queen Beds, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Washer/dryer
Blackout drapes/curtains
  • 38 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
No. 14 Tho Xuong Lane, Au Trieu str, Hoan Kiem District, Hanoi, 8443

What's nearby

  • St. Joseph's Cathedral of Hanoi - 1 min walk
  • Hoan Kiem Lake - 7 min walk
  • Hanoi Old Town Night Market - 9 min walk
  • Thang Long Water Puppet Theatre - 10 min walk
  • Hanoi Opera House - 15 min walk

Getting around

  • Hanoi Railway Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 46 min drive

Restaurants

  • ‪Âu Lac Family Restaurant - ‬1 min walk
  • ‪Pasteur Street Brewing Company - ‬1 min walk
  • ‪Phở Ấu Triệu - ‬1 min walk
  • ‪Quán Gốc Đa - ‬2 min walk
  • ‪La Place - ‬1 min walk

About this property

Splendid Star Grand Hotel & Spa

Upscale hotel near Hoan Kiem Lake
Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Splendid Star Grand Hotel & Spa provides dry cleaning/laundry services, a bar, and a business center. Treat yourself to a body wrap, a body treatment, or a facial at the onsite spa. The on-site restaurant offers breakfast. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-in, babysitting (surcharge), and a 24-hour front desk
  • Concierge services, barbecue grills, and a front-desk safe
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All guestrooms are individually furnished, and feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like separate sitting areas and bathrobes. Guest reviews speak well of the comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and bidets
  • LCD TVs with cable channels
  • Separate sitting areas, electric kettles, and daily housekeeping

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured self parking on site (USD 300000 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: USD 4 for adults and USD 3 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Coworking space

Outdoors

  • BBQ grill(s)

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • In-room accessibility
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Washer and dryer
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 350000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 4 for adults and USD 3 for children
  • Airport shuttle fee: USD 18 per vehicle (one-way)
  • Secured self parking fee: USD 300000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Grand Hotel Splendid
Splendid Star
Splendid Star Grand
Splendid Star Grand Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel Hanoi
Splendid Star Hotel
Star Grand Hotel
Star Hotel Splendid
Star Splendid Hotel
Splendid Star & Spa Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel & Spa Hotel
Splendid Star Grand Hotel & Spa Hanoi
Splendid Star Grand Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Splendid Star Grand Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Splendid Star Grand Hotel & Spa?

Self parking is available for USD 300000 per day.

What time is check-in at Splendid Star Grand Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Splendid Star Grand Hotel & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Splendid Star Grand Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 18 per vehicle applies.

Where is Splendid Star Grand Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 10-minute walk of St. Joseph's Cathedral of Hanoi, Hoan Kiem Lake, and Hanoi Old Town Night Market. Hang Da Market and Vietnam National Tuong Theatre are also within 5 minutes. Hanoi Railway Station is 16 minutes by foot.

Splendid Star Grand Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 608 out of 945 reviews" "
Rating 8 - Good. 195 out of 945 reviews" "
Rating 6 - Okay. 75 out of 945 reviews" "
Rating 4 - Poor. 33 out of 945 reviews" "
Rating 2 - Terrible. 34 out of 945 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

narayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at Splendid is what makes it a special place. Customer service was five star and could be compared to some of the top end hotels of the world. In fact, better than most five stars hotels that I have stayed in like the JW Marriott and Taj. Fantastic location in the old quarter. The rooms are nice and roomy but the bathroom was not as nice one would get in a four star hotel. Overall package and the price point makes it a very compelling choice
Stayed 4 nights in Nov 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful from booking through to our departure. They made our stay very comfortable. The hotel was located close to everything and spa services were convenient and easily accessible. Brian was a great help throughout!
Stayed 8 nights in Nov 2024

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr Dong was brilliant when arriving and checking out. Stagg very helpful!

10/10 Excellent

Cristiano

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, nice people (everyone!) great position Brian and kimmie were super ! Will be back again!
Stayed 1 night in Nov 2024

10/10 Excellent

Hai, Yorba Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, and friendly staff. Very good value for the price.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Oct 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was an amazing start to our trip to Vietnam. The hotel was in an excellent location, near to the St. Joseph Cathedral and only a short walk from the old quarter. Really big rooms, clean and wonderful staff. Good selection at breakfast with food cooked to order. Best thing was the staff. They were so nice and super helpful. Mr Dong helped us not only during our stay in Hanoi but helped book our trip to Halong Bay and even our onwards travel from the city!
Stayed 1 night in Oct 2024

10/10 Excellent

Dong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel, located near St Joseph's Cathedral in the heart of Hanoi. Vibrant street life all around and just a short walk to the central lake and many markets. The staff are wonderful - Kimmie, Rose and all the rest. They could not be more organised, friendly, helpful. Our room was very comfortable with a great view. The cleaners popped in every day, always spotlessly clean. And the restaurant breakfast was the best in Hanoi. Just delicious, great variety and beautifully presented. It goes without saying that we will be staying here again. Mr Ding were really nice and professional and organized the rip to Ninh Binh and Halong Bay with resonable price and good qualities
Stayed 1 night in Oct 2024

10/10 Excellent

kyle

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Laurynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel where the rooms are superb and staff are welcome and helpful
Stayed 3 nights in Aug 2024

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of the old quarter
Stayed 4 nights in Aug 2024

10/10 Excellent

ANGELA, Melbourne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff wonderful. Great place to stay in hanoi
Stayed 1 night in Aug 2024

10/10 Excellent

ANGELA, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Aug 2024

10/10 Excellent

ANGELA, Melbourne

Traveled with partner
Liked: Amenities, property conditions & facilities
Great location and very friendly staff. Recommend to all
Stayed 1 night in Aug 2024

10/10 Excellent

Manuela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is just steps away from St-Joseph’s Cathedral, close to many sights and great dining options. The hotel is very clean, the satff is incredibly friendly and focused on catering to their customers’ needs. The breakfast buffet was delicious. This place is a hidden gem in Hanoi.
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from James and Rose and Kevin and the rest of the staff. Always greeted with a smile and helped us with recommendations for food and activities
Stayed 3 nights in Jul 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the small alley, taxi is not able to go in. You will need to walk around 5 minutes. Take note if you have many luggages or in the raining day. It could be an hassle 😅 Otherwise, the location is convenient, we just behind the Church, plenty of food choices 😍
Stayed 2 nights in Jun 2024

10/10 Excellent

Dion

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for getting around Hanoi. Close to a lot of sights to see. Plus Harry was fantastic for helping us book our walking food tour.
Stayed 3 nights in May 2024

6/10 Okay

Jennifer

Traveled with partner, Traveled with family
Liked: Staff & service
Great location, room was dusty so had to wipe it down. But service was great overall.
Stayed 1 night in Apr 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Wuon Yee Ellen

Liked: Staff & service
Convenient street food and restaurant
Stayed 1 night in Apr 2024

6/10 Okay

Andrew

Traveled with family
Liked: Staff & service
Great central location, very helpful and attentive staff, and overall, good value for money
Stayed 2 nights in Apr 2024

10/10 Excellent

nuraldi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr.Harry was helpful and amazing, we had the best experience in the this hotel. Many thanks to Mr. Harry And hope to see you again. This place is highly recommended
Stayed 3 nights in Apr 2024