Serene Boutique Hotel & Spa

4.0 star property
Family-friendly hotel with a full-service spa and a 24-hour front desk

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Photo gallery for Serene Boutique Hotel & Spa

Royal Suite | Minibar, in-room safe, desk, blackout drapes
Royal Suite | Balcony
Front of property
Family Room | Minibar, in-room safe, desk, blackout drapes
Breakfast buffet

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

Executive Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Royal Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Superior Double Room, No Windows

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
Bathrobes
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
16-18 Bat Su, Hanoi

What's nearby

  • Dong Xuan Market - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 6 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 10 min walk - 0.9 km
  • Hoan Kiem Lake - 10 min walk - 0.9 km
  • Thang Long Water Puppet Theatre - 11 min walk - 1.0 km

Getting around

  • Hanoi Railway Station - 19 min walk
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • ‪Mỳ Vằn Thắn, Sủi Cảo - Hàng Phèn - ‬1 min walk
  • ‪Cà Bóp - ‬1 min walk
  • ‪Cháo Sườn Huyền Anh - ‬2 min walk
  • ‪Bún chả, nem cua bể Bình Minh - ‬1 min walk
  • ‪Alchemist - ‬1 min walk

About this property

Serene Boutique Hotel & Spa

Upscale family-friendly hotel near Dong Xuan Market
Located close to Hanoi Old Town Night Market and Thang Long Water Puppet Theatre, Serene Boutique Hotel & Spa provides dry cleaning/laundry services and a full-service spa. For some rest and relaxation, visit the steam room or outdoor treatment areas, and indulge in a Thai massage, a body treatment, or reflexology. Stay connected with free in-room WiFi.
Other perks include:
  • A roundtrip airport shuttle (surcharge), express check-in, and babysitting (surcharge)
  • A front-desk safe, a water dispenser, and free newspapers
  • Luggage storage, concierge services, and a 24-hour front desk
  • Guest reviews say great things about the first-rate property condition
Room features
All guestrooms at Serene Boutique Hotel & Spa feature perks such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bidets, free toiletries, and hair dryers
  • 32-inch flat-screen TVs with cable channels
  • Childcare services, electric kettles, and daily housekeeping

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • 24-hour room service

Things to do

  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 345000.0 per night

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Airport shuttle fee: VND 410000 per vehicle (one way)
  • Rollaway bed fee: VND 345000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hanoi Legacy Bat Su Street
Serene Boutique Hotel Hanoi
Legacy Bat Su Street
Legacy Hotel Bat Su Street
Serene Boutique Hotel
Serene Boutique Hanoi
Serene Boutique
Serene Boutique & Spa Hanoi
Serene Boutique Hotel & Spa Hotel
Serene Boutique Hotel & Spa Hanoi
Serene Boutique Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Serene Boutique Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Serene Boutique Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Serene Boutique Hotel & Spa?

Check-out is at noon.

Does Serene Boutique Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 410000 per vehicle applies.

Where is Serene Boutique Hotel & Spa located?

This family-friendly Hanoi hotel is located in the business district, within a 10-minute walk of Dong Xuan Market, Hanoi Old Town Night Market, and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 15 minutes. Hanoi Railway Station is 19 minutes by foot.

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Serene Boutique Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 510 out of 630 reviews
Rating 8 - Good. 102 out of 630 reviews
Rating 6 - Okay. 13 out of 630 reviews
Rating 4 - Poor. 1 out of 630 reviews
Rating 2 - Terrible. 4 out of 630 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

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