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Royal Gate Hotel

3.0 star property
Hotel with a 24-hour front desk, steps from West Lake

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Photo gallery for Royal Gate Hotel

Reception
Royal Suite, 1 Double Bed | In-room safe, free WiFi
Property amenity
Lobby sitting area
Front of property - evening/night

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Royal Suite, 1 Double Bed

Royal Suite, 1 Double Bed | In-room safe, free WiFi

Royal Suite, 1 Double Bed

Highlights

Air conditioning
LCD TV
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
Satellite channels
In-room safe
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | In-room safe, free WiFi

Junior Suite, 1 Double Bed

Highlights

Air conditioning
LCD TV
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
Satellite channels
In-room safe
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room

In-room safe, free WiFi

Deluxe Room

Highlights

Air conditioning
LCD TV
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
Satellite channels
In-room safe
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

In-room safe, free WiFi

Premium Room

Highlights

Air conditioning
LCD TV
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
Satellite channels
In-room safe
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | In-room safe, free WiFi

Superior Room

Highlights

Air conditioning
LCD TV
Private bathroom
Hair dryer
Free bottled water
Coffee/tea maker
Satellite channels
In-room safe
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
09 Nguyen Bieu Street, Ba Dinh District, Hanoi, 10000

What's nearby

  • West Lake - 2 min walk - 0.2 km
  • Ho Chi Minh Mausoleum - 16 min walk - 1.4 km
  • Hoan Kiem Lake - 3 min drive - 2.1 km
  • Hanoi Old Town Night Market - 3 min drive - 2.1 km
  • St. Joseph's Cathedral of Hanoi - 4 min drive - 2.8 km

Getting around

  • Hanoi Long Bien Station - 20 min walk
  • Noi Bai Intl. Airport (HAN) - 34 min drive

Restaurants

  • ‪Tiên Tửu Quán - ‬1 min walk
  • ‪Lẩu riêu Minh Anh - Nguyễn Biểu - ‬1 min walk
  • ‪Yên CF 184 Quán Thánh - ‬2 min walk
  • ‪Quán Mai - ‬1 min walk
  • ‪Hải Sản Gia Đình - Trấn Vũ - ‬2 min walk

About this property

Royal Gate Hotel

Hotel near West Lake
Close to Ho Chi Minh Mausoleum and Dong Xuan Market, Royal Gate Hotel provides dry cleaning/laundry services, a bar, and a business center. The on-site restaurant, Royal Gate Restaurant, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A roundtrip airport shuttle (surcharge), luggage storage, and a computer station
  • A 24-hour front desk, free newspapers, and concierge services
  • Tour/ticket assistance, a gift shop, and 1 meeting room
Room features
All 65 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • 32-inch LCD TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and phones

Languages

English, German, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Royal Gate Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space (1076 square feet)
  • Meeting room

Accessibility

  • Elevator

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Hair dryer

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Royal Gate Hanoi
Royal Gate Hotel
Royal Gate Hotel Hanoi
Royal Gate Hotel Hotel
Royal Gate Hotel Hanoi
Royal Gate Hotel Hotel Hanoi

Frequently asked questions

Is Royal Gate Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Royal Gate Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Royal Gate Hotel?

Check-out is at noon.

Does Royal Gate Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.

Where is Royal Gate Hotel located?

Located in Ba Dinh, this hotel is within 1 mi (2 km) of West Lake, Dong Xuan Market, and Ho Chi Minh Mausoleum. Hoan Kiem Lake is 1.3 mi (2.1 km) away. Hanoi Long Bien Station is 20 minutes by foot and Hanoi Railway Station is 26 minutes.

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Royal Gate Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 24 reviews
Rating 8 - Good. 11 out of 24 reviews
Rating 6 - Okay. 6 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 3 out of 24 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

2/10 Terrible

FRANCISCO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Casper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Et rimelig sted å besøke i Hanoi
Servicen på alle hotellansatte var veldig bra! Samtlige var utrolig hyggelige og veldig behjelpsomme hvis det var noe vi lurte på. Frokostbuffén var også god, med variert utvalg. Beliggenheten var også upåklagelig med tanke på de behovene jeg hadde, veldig lett å komme seg rundt i Hanoi.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Bekvämt och rent hotell
Bra och rymliga rum. Rent och fräscht. Fitnesscentret var dock under all kritik, förstår varför bild saknas.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness
It was fine. Fun location, nice staff.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
호수에서 가까움
호수를 보려면 가세요 음식이 매력적이지 않았고. 식당 소음이 매일 아침마다 크게 났어요. 40프로 할인이래서 갔는데. 원래가격보다도 안좋아보였어요.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware: practice of overbooking
The hotel was over booked and we had to go to a partner hotel - although we had a proper reservation through hotels.com. They did not even send an email in advance. We were furious and had to spent another one hour in traffic jam. We were very unhappy about the whole thing so I cannot leave a positive feedback.
This review was submitted before 2018 and has not been verified.

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Hanoi
Nice room and staff very friendly and helpfull. They helped us book our bus to Sapa and confirmed our hotel reservation.
This review was submitted before 2018 and has not been verified.

6/10 Okay

preben

Liked: Cleanliness, staff & service
Disliked: Room comfort
just one night
served the purpose. we needed a place to stay in Hanoi. it fit the price.
This review was submitted before 2018 and has not been verified.

8/10 Good

rie, sapporo

Liked: Cleanliness, staff & service
スタッフの方々は親切でした!!!!
この価格にも関わらず、この内容、大満足です。とくにスタッフさんの対応が良くて気持ち良く過ごせました！ この値段で多くを望む方が間違えですよね？笑
This review was submitted before 2018 and has not been verified.

8/10 Good

TRUONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Khách sạn tốt trung tâm
Không gian lý tưởng để đi bộ tham quan, yên tĩnh.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

THI THU TRANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is small but staff is very friendly, breakfast is not speacial, restaurant is so hot
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Sinjo, 광주

Liked: Cleanliness, room comfort
Disliked: Staff & service
호수가 있어 언제든지 시원한 전만을 즐길 수 있었으며 좋은 숙박장소로 다음에도 다시 가족여행시 이용하고 싶은 마음이 있음
This review was submitted before 2018 and has not been verified.

8/10 Good

Craig, Australia

Liked: Cleanliness, staff & service
Value for money hotel in a different part of Hanoi
Conveniently located understated hotel in Ba Dinh district. Clean, tidy reception & rooms. Helpful friendly staff. Easy walking distance to north end of old city. Plenty of coffee shops nearby. Would stay here again
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Royal Gate to the city lived up to its name.
everything was good: lifts were fast, easy access to city, AC was easy to control & stayed on when out of room, balcony off 8th Floor was nice to have but could use some chairs - only complaint low water pressure and long wait for hot water.
This review was submitted before 2018 and has not been verified.

8/10 Good

Ｔａｃｋ, TOKYO

Liked: Cleanliness, staff & service
スタッフが親切で朝食がおいしいです。
中心街から少し離れていますが、タクシーですぐに行けます。 早朝から騒がしい場所ですが、それなりに快適に過ごせます。朝は湖の周りを散歩するのもおススメです。 スタッフが親切なので、とても助かります。朝食も景色の良いレストランでおいしいです。
This review was submitted before 2018 and has not been verified.

10/10 Excellent

F Ram, Mumbai

Liked: Cleanliness, property conditions & facilities, room comfort
GOOD
This review was submitted before 2018 and has not been verified.

6/10 Okay

Thomas, Norge

Liked: Cleanliness, staff & service, room comfort
Fint hotell, men begynner å bli litt gammel, trenger nok snart en liten oppussing, når det et sagt så et det rent og pent der, gode senger, helt grei dusj og bra WiFi
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Corneille Kazadi, Trois-Rivières (QUébec) CANADA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conférence de la francophonie RIFEFF
Très bonnes impressions, la gentillesse et la disponibilité des employés de l'hôtel.
This review was submitted before 2018 and has not been verified.

6/10 Okay

たっきー, 東京

こぎれいなホテル
場所がわからず迷いに迷った。 男二人だったが予約の仕方が悪かったのかダブルベットになっていた。 他は問題なし。
This review was submitted before 2018 and has not been verified.

8/10 Good

Vlad, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal Gate Hotel
Overall it was a really nice place. You will get pretty good value for the amount you pay.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not beleive the pictures which posted here
No wonder there is any review from other guest. This is not a hotel, it is just low level MOTEL. If you are on budget, maybe acceptable, but don't think price is even worth for stay.I will not stay here again.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities