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OYO 268 Pavilion Hotel Hanoi

2.5 star property
Hotel with free parking, a short walk to Hoan Kiem Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for OYO 268 Pavilion Hotel Hanoi

Miscellaneous
Exterior detail
Lobby
Reception
Minibar, in-room safe, desk, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

About the neighborhood

Map
21-23 Ma May, Hoan Kiem, Hanoi

What's nearby

  • Quan Chuong Gate - 3 min walk - 0.3 km
  • Dong Xuan Market - 6 min walk - 0.5 km
  • Hanoi Old Town Night Market - 6 min walk - 0.6 km
  • Thang Long Water Puppet Theatre - 7 min walk - 0.6 km
  • Hoan Kiem Lake - 8 min walk - 0.7 km

Getting around

  • Hanoi Long Bien Station - 10 min walk
  • Noi Bai Intl. Airport (HAN) - 22 min drive

Restaurants

  • ‪1984 - ‬1 min walk
  • ‪Dung Quán - Cơm Rang Dưa Bò - ‬1 min walk
  • ‪Bia Thanh Hằng - ‬1 min walk
  • ‪Chops - ‬1 min walk
  • ‪The Maze Bar - ‬1 min walk

About this property

OYO 268 Pavilion Hotel Hanoi

Hotel rejuvenated in 2017 and located near Hoan Kiem Lake
Close to Quan Chuong Gate and Hanoi Old Town Night Market, OYO 268 Pavilion Hotel Hanoi has plenty to offer. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Luggage storage, a 24-hour front desk, and tour/ticket assistance
Room features
All guestrooms at OYO 268 Pavilion Hotel Hanoi include thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Room service available

Conveniences

  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • This property does not have elevators

More

  • Renovated entire property - June 2017
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Bidet
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 700000 per vehicle (roundtrip)
  • Airport shuttle fee per child: VND 700000 (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Pavilion Hanoi
Oyo 268 Pavilion Hanoi Hanoi
OYO 268 Pavilion Hotel Hanoi Hotel
OYO 268 Pavilion Hotel Hanoi Hanoi
OYO 268 Pavilion Hotel Hanoi Hotel Hanoi

Frequently asked questions

Is OYO 268 Pavilion Hotel Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at OYO 268 Pavilion Hotel Hanoi?

Self parking is free at this property.

What time is check-in at OYO 268 Pavilion Hotel Hanoi?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at OYO 268 Pavilion Hotel Hanoi?

Check-out is at noon.

Does OYO 268 Pavilion Hotel Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 700000 per vehicle applies.

Where is OYO 268 Pavilion Hotel Hanoi located?

Located in Old Quarter, this hotel is within a 5-minute walk of Ancient House and Quan Chuong Gate. Hoan Kiem Lake and Dong Xuan Market are also within 10 minutes. Hanoi Long Bien Station is 10 minutes by foot and Hanoi Railway Station is 25 minutes.

OYO 268 Pavilion Hotel Hanoi Reviews

Reviews

6.8
Rating 10 - Excellent. 6 out of 33 reviews" "
Rating 8 - Good. 14 out of 33 reviews" "
Rating 6 - Okay. 4 out of 33 reviews" "
Rating 4 - Poor. 5 out of 33 reviews" "
Rating 2 - Terrible. 4 out of 33 reviews" "

7.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, friendly staff, I like it and would like to come back again ,
Stayed 2 nights in Nov 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get the elevator working
Stayed 2 nights in Sep 2019

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Phuc

Bedbug infestation in room 201. I got bite by hundred of them. Staff is friendly. But avoid this hotel or atleast room 201.
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not satified
Worst hotel. No lift and their service was not good at all.
Stayed 3 nights in Aug 2018

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 3 nights in Jun 2018

6/10 Okay

AQT, San Francisco

Liked: Staff & service, room comfort
Good hotel in old French quarter
Check in was a breeze even though the lift was out of order. Room had cockroaches and ants, bathroom was smelly. Ha long bay trip was 40% more than some guys down the street.
Stayed 3 nights in Apr 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Hotel does not live up to its level
Good thing is that the hotel is well-situated at the center of the old town, close to restaurants and shops. However, the hotel's condition is just a simple one, room-making was not good enough, facilities were poor, the heater did not even function during our last night of stay.
Stayed 5 nights in Apr 2018

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel, great location
Great hotel with really friendly, helpful staff :) it was right in the middle of the old quarter so lots to do at just a walk away!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Tan

Liked: Cleanliness, staff & service
Service and location
Good service and location.

8/10 Good

Valerie

Liked: Cleanliness, staff & service, room comfort
Good location
Pavilion staff was very helpful during my stay, and arranged a ride to the airport, and a wonderful massage at their spa. Negatives: no elevator in operation and no parking at all. The basic room was clean and comfortable and close to the old section of Hanoi with good shopping and restaurants.
Stayed 1 night in Jan 2018

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One stop tourist spot
The people that work there where awesome,, very friendly and knew all the hot spots to see
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and lots of food and shopping options without being over crowded. Staff were very friendly. Beds were a little uncomfortable but overall the stay was good. Breakfast menu was a little disappointing, ordered an omlette that was just a fried egg flipped but that wasn’t a big deal. Really liked this hotel
Stayed 1 night in Jan 2018

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, room comfort
Sufficient and reasonable
The hotel was ok for the price. There were little things wrong, like the door of the bathroom wouldn’t close all of the way. And it is a cheap hotel. So a person can’t expect the same as they would a more expensive hotel. I have no emotions about the place, no bad and no good. But the staff had acceptable English and were helpful.
Stayed 1 night in Jan 2018

4/10 Poor

mima , lawas sarawak

Disliked: Property conditions & facilities
Basic hotel close to eateries
If all you need is a place to sleep this hotel is ok . Bidet need to be installed if we are advise to put used toilet paper at the garbage bin. Clothes hanger can be more than two pieces . The size of the towel is way too small .
Stayed 1 night in Dec 2017

8/10 Good

Song

Liked: Staff & service
Staff are helpful n friendly
Stayed 2 nights in Dec 2017

8/10 Good

kingkow, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and excellent staff
It is easy to find the hotel around the busy narrow streets area. It also easy to go round to explore Hanoi from here. Staffs are helpful and nice. You can ask them any questions and get the useful feedback.
Stayed 1 night in Oct 2017

10/10 Excellent

Marcus, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great value, great location
Excellent hotel, fantastic location and wonderful staff.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Obwohl wir zu früh da waren konnten wir unser Gepäck schon an der Rezeption lassen. Das Zimmer war sehr großzügig und sauber.
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
접근성만 좋아요
만원 더 보태서 다른곳에서 주무세요 여기는 여관보다 못합니다. 힘줘서 열면 열릴것같은 현관문과 냄새나는 방.. 비추입니다.
Stayed 1 night in Aug 2018

4/10 Poor

Lillian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A bad experience。。for the awful stink in the room
when we step into the hotel, a bad smell rushed out. Our room is in the 3rd floor. It didn't have a elevator, if i am an old traveller, i think it's hard for me to go to the room. Anyway, the location is good, near to the BAR street.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Morten

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
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