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Novotel Suites Hanoi

4.0 star property
Family-friendly Hanoi hotel in Cau Giay with free parking

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Photo gallery for Novotel Suites Hanoi

Exterior
Executive Apartment, 2 Bedrooms | Private kitchen | Fridge, microwave, electric kettle, cookware/dishes/utensils
3 bars/lounges, rooftop bar, lobby lounge
3 bars/lounges, rooftop bar, lobby lounge
Executive Apartment, 2 Bedrooms | Hypo-allergenic bedding, free minibar items, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Gym
  • Parking included
The current price is AED 283
AED 320 total
includes taxes & fees
14 Mar - 15 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom | Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Apartment, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Minibar (some free items)
LCD TV
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Studio, 2 Twin Beds

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Deluxe Studio, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Minibar (some free items)
LCD TV
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Apartment, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
  • 72 sq m
  • City view
  • Sleeps 8
  • 2 Double Beds

View all photos for Superior Studio, 1 King Bed

Superior Studio, 1 King Bed | Hypo-allergenic bedding, free minibar items, in-room safe, desk

Superior Studio, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Minibar (some free items)
LCD TV
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Apartment, 1 Bedroom

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Executive Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed

Hypo-allergenic bedding, free minibar items, in-room safe, desk

Deluxe Studio, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Minibar (some free items)
LCD TV
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Mövenpick Living West Hanoi

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 79 reviews
The price is AED 292
AED 331 total
includes taxes & fees
16 Mar - 17 Mar
Mövenpick Living West Hanoi

About the neighborhood

Map
5 Duy Tan Street, Cau Giay, Hanoi

What's nearby

  • Indochina Plaza Ha Noi - 11 min walk
  • Vietnam National Convention Center - 4 min drive
  • My Dinh National Stadium - 5 min drive
  • Ho Chi Minh Mausoleum - 7 min drive
  • Hoan Kiem Lake - 9 min drive

Getting around

  • Ga Thuong Tin Station - 20 min drive
  • Ga Hà Đông Station - 35 min drive
  • Noi Bai Intl. Airport (HAN) - 34 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Bún Riêu Bề Bề- A19 Cốm Vòng, Dịch Vọng Hậu - ‬2 min walk
  • ‪Twitter Beans Coffee - ‬1 min walk
  • ‪Mango Coffee - ‬2 min walk
  • ‪Cơm tấm Tường Hân - ‬1 min walk

About this property

Novotel Suites Hanoi

Upscale family-friendly hotel near Indochina Plaza Ha Noi
Located close to My Dinh Aquatics Centre and My Dinh National Stadium, Novotel Suites Hanoi provides a rooftop terrace, a garden, and a playground. The on-site local and international cuisine restaurant, Food Exchange, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and 3 bars.
Other perks include:
  • A seasonal outdoor pool and a children's pool, with pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Supervised childcare (surcharge), a water dispenser, and a computer station
Room features
All 151 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like late night room service and free WiFi.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LCD TVs with cable channels
  • Wardrobes/closets, kitchenettes, and refrigerators

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–9:30 AM on weekdays and 6:00 AM–10:00 AM on weekends: VND 520000 for adults and VND 260000 for children
  • 1 restaurant
  • 3 bars/lounges
  • 24-hour room service

Restaurants on site

  • Food Exchange
  • Rooftop Bar
  • Gourmet Bar
  • Craft B&R

Things to do

  • 24-hour fitness center
  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cribs/infant beds
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Playground
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Conference space (1938 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Outdoor furniture
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Free minibar (some items)
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 981750.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 520000 for adults and VND 260000 for children
  • Airport shuttle fee: VND 1150000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 1150000 (one-way), (up to 15 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 981750.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The seasonal pool will be open from April to September
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Suites Hanoi Opening March 2016 Hotel
Novotel Suites Opening March 2016 Hotel
Novotel Suites Hanoi Opening March 2016
Novotel Suites Opening March 2016
Novotel Suites Hanoi Opening May 2016 Hotel
Novotel Suites Opening May 2016 Hotel
Novotel Suites Hanoi Opening May 2016
Novotel Suites Opening May 2016
Novotel Suites Hanoi (Opening March 2016)
Novotel Suites Hanoi (Opening April 2016)
Novotel Suites Hanoi Hotel
Novotel Suites Hanoi (Opening May 2016)
Novotel Suites
Novotel Suites Hanoi Hotel
Novotel Suites Hanoi Hanoi
Novotel Suites Hanoi Hotel Hanoi

Frequently asked questions

Does Novotel Suites Hanoi have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

Is Novotel Suites Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Suites Hanoi?

Self parking is free at this property.

What time is check-in at Novotel Suites Hanoi?

Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Suites Hanoi?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Suites Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1150000 per vehicle applies.

Where is Novotel Suites Hanoi located?

This family-friendly Hanoi hotel is located in the business district, within 2 mi (3 km) of Indochina Plaza Ha Noi and My Dinh Aquatics Centre. My Dinh National Stadium and Vietnam National Convention Center are also within 3 mi (5 km).

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Novotel Suites Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 111 out of 198 reviews
Rating 8 - Good. 71 out of 198 reviews
Rating 6 - Okay. 8 out of 198 reviews
Rating 4 - Poor. 4 out of 198 reviews
Rating 2 - Terrible. 4 out of 198 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Trinh Anh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. Staff were attentive and very helpful when we asked about tours and markets.
Stayed 5 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and quiet room
Stayed 1 night in Sep 2024

8/10 Good

Vardhini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites were good
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff good breakfast.
Stayed 3 nights in May 2024

8/10 Good

AIK KONG

Liked: Cleanliness, staff & service
Value for money
Stayed 4 nights in Oct 2024

10/10 Excellent

Thu

Liked: Cleanliness, staff & service, property conditions & facilities
next to a spa. Food is ok
Stayed 3 nights in Aug 2024

10/10 Excellent

Thu

Liked: Staff & service, property conditions & facilities
Food is okay.
Stayed 5 nights in Aug 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel in western Hanoi
Good hotel located in a newly developed neighbourhood in western Hanoi
Stayed 1 night in May 2024

10/10 Excellent

Yong Boon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeated visit!
Stayed 2 nights in Jul 2023

10/10 Excellent

Takayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean, and I was satisfied with the comfort. There was a breakfast buffet at the restaurant, and the many types of food were all delicious. The customer service of the hotel staff was polite and appropriate, and I was able to use the hotel with peace of mind. Great hotel.
Stayed 3 nights in May 2024

8/10 Good

CHIAHUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice location and all employee are very kind to help . Good breakfast .
Stayed 1 night in Oct 2022

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place and value for money.
Great place for stopover before moving to other part in the region. Near to any amenities; coffee places, shopping mall and places of interest. Can’t complain when you’ve great staff in the hotel.
Stayed 1 night in Sep 2023

8/10 Good

Young Wook

Liked: Cleanliness, amenities
Clean
Stayed 5 nights in Jun 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in May 2024

10/10 Excellent

Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Service
Everything at the hotel was great: Location, Room, Breakfast, Lobby, etc. But the biggest reason for me to go there again and again is the helpful, friendly and efficient staff, willing to help with anything.
Stayed 2 nights in Feb 2023

8/10 Good

CHING CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checking in takes too long
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Naive
Shower head was broken but no one even cleaner didnt fix it, nor suggested me to change room.
Stayed 2 nights in Jun 2024

8/10 Good

JONGYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities
길 건너 스타벅스가 있어요. 좋은 마사지 샵도 가까이 있고요.
Stayed 1 night in Feb 2025

8/10 Good

NAKAMATA

Stayed 4 nights in Nov 2024

10/10 Excellent

Takayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊施設としてのサービスは充分です。ホテルの立地上市街地から離れているのでその点は善し悪しがあると思います。 私はgrabを使うと市街地まで時間がかからないので、全体的には非常に満足しています。
Stayed 6 nights in Sep 2024

10/10 Excellent

SungJun

Stayed 1 night in Nov 2024

6/10 Okay

Yuji

Liked: Amenities
2泊したが途中のタオル交換掃除が無く水の補充もなかった。
Stayed 2 nights in Oct 2024

8/10 Good

Taehyeon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

KOHEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
体調が悪く外出ができませんでしたが、その間もフロントやレストランのスタッフの方がとても親切で安心して過ごせました。また泊まりたいです。
Stayed 1 night in Jul 2024

8/10 Good

Fumiyasu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024