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Medallion Hanoi Hotel

4.0 star property
Art Deco hotel with a 24-hour front desk connected to the convention center in Hanoi

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Medallion Hanoi Hotel

Property grounds
Minibar, in-room safe, desk, rollaway beds
Serves breakfast, lunch, and dinner
Gift shop
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, rollaway beds

Classic Room

Highlights

Fireplace
Air conditioning
Connecting rooms available
HDTV
Bathrobes
Shower/tub combination
Hair dryer
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms, Garden View

Minibar, in-room safe, desk, rollaway beds

Family Room, Connecting Rooms, Garden View

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
HDTV
Bathrobes
Shower/tub combination
Hair dryer
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 2 Double Beds

View all photos for Suite, 1 King Bed, City View

Minibar, in-room safe, desk, rollaway beds

Suite, 1 King Bed, City View

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
HDTV
Bathrobes
Shower/tub combination
Hair dryer
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, rollaway beds

Junior Suite, 1 King Bed

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
HDTV
Bathrobes
Shower/tub combination
Hair dryer
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Balcony, City View

Deluxe Room, Balcony, City View | Minibar, in-room safe, desk, rollaway beds

Deluxe Room, Balcony, City View

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
HDTV
Bathrobes
Shower/tub combination
Hair dryer
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, Balcony, City View

Minibar, in-room safe, desk, rollaway beds

Superior Room, Balcony, City View

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
HDTV
Hair dryer
Bathrobes
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
11 Ma May, Hoan Kiem, Hanoi, 10000

What's nearby

  • Quan Chuong Gate - 3 min walk - 0.3 km
  • Dong Xuan Market - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • Thang Long Water Puppet Theatre - 7 min walk - 0.6 km
  • Hoan Kiem Lake - 8 min walk - 0.7 km

Getting around

  • Hanoi Long Bien Station - 8 min drive
  • Noi Bai Intl. Airport (HAN) - 38 min drive

Restaurants

  • ‪AHA Cafe Đào Duy Từ - ‬1 min walk
  • ‪Bánh Cuốn Phủ Lý - ‬1 min walk
  • ‪Bia Thanh Hằng - ‬1 min walk
  • ‪Chops - ‬1 min walk
  • ‪The Maze Bar - ‬1 min walk

About this property

Medallion Hanoi Hotel

Upscale hotel near Hoan Kiem Lake
Quan Chuong Gate and Hanoi Old Town Night Market are located near Medallion Hanoi Hotel, which provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant, Medallion, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.
Other perks at this hotel include:
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Concierge services, an elevator, and 1 meeting room
  • Luggage storage, a gift shop, and free newspapers
  • Guest reviews say good things about the overall condition
Room features
All 70 rooms boast comforts such as 24-hour room service and fireplaces, in addition to perks like air conditioning and bathrobes.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 40-inch HDTVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

Chinese (Mandarin), English, French, Japanese, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free offsite parking; reservations required
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Area shuttle
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Medallion

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (323 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch LED TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Fireplace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one way)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Medallion
Hanoi Medallion Hotel
Hotel Medallion
Hotel Medallion Hanoi
Medallion Hanoi
Medallion Hanoi Hotel
Medallion Hotel
Medallion Hotel Hanoi
Medallion Hanoi Hotel Hotel
Medallion Hanoi Hotel Hanoi
Medallion Hanoi Hotel Hotel Hanoi

Frequently asked questions

Is Medallion Hanoi Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Medallion Hanoi Hotel?

There is free parking nearby.

What time is check-in at Medallion Hanoi Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Medallion Hanoi Hotel?

Check-out is at noon.

Does Medallion Hanoi Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per vehicle applies.

Where is Medallion Hanoi Hotel located?

Located in Old Quarter, this hotel is steps from Ancient House and Quan Chuong Gate. Hoan Kiem Lake and Dong Xuan Market are also within 10 minutes. Hanoi Railway Station is 26 minutes by foot.

Medallion Hanoi Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 71 out of 234 reviews" "
Rating 8 - Good. 106 out of 234 reviews" "
Rating 6 - Okay. 44 out of 234 reviews" "
Rating 4 - Poor. 9 out of 234 reviews" "
Rating 2 - Terrible. 4 out of 234 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

4/10 Poor

Yago P

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Room condition is quite old.
Stayed 1 night in Nov 2019

10/10 Excellent

Marita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Nice room and bed but can be noisy due to street vendors and traffic.
Stayed 2 nights in Jul 2019

6/10 Okay

Ken

Traveled with partner
Liked: Cleanliness, staff & service
The property is old but clean and the staff are friendly, the area is very busy and our room on the front was across the road from several bars, which played music until about 1am ok if you are younger than us
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
-Location was super great, everything is within walking distance -there's a hostel/bar next door so expect lots of noise -Staff could be more friendly -Room has no windows. I'm claustrophobic and requested a room change. Of course they asked for additional charge which doesn't make me feel good. I think they should specified the details on the booking that there's no windows....maybe some compassion thoughts would be nice. -Breakfast was mediocre
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Cheap good location
The bed is comfortable. The bathroom is very odd. The shower and toliet is on top of One another and the ceiling has some mold from the water hitting it. It very well located so you can walk everywhere. Staff is friendly and great free breakfast.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. They questioned us while waiting in the lobby for our ride to pick us up, mind you it was 2:25pm and we were due to get picked up around 3 pm
Stayed 3 nights in Mar 2019

4/10 Poor

raelyne

Disliked: Staff & service
Couldn’t accommodate us till after 7pm!!
The hotel was fine except for the fact that they couldn’t accommodate us till after 7pm!!! We first arrived at 4:30pm. We were told to keep coming back every half hour. They informed us the first time we returned that if we wanted to pay extra to upgrade our room they would accommodate us sooner or else it would be another 30 minutes. We continued to wait and were eventually accommodated. We would have contacted hotels.com for help but we were out of the country and had no access to phone signal and the hotel wouldn’t give us the WiFi code until we were checked in. We were very tired and upset that it took so long to get a room when check in time was many hours before our arrival.
Stayed 1 night in Mar 2019

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Well located Hotel - however renovation of bathroom is required - wet & musty with no ventilation
Stayed 2 nights in Jan 2019

6/10 Okay

Yvonne

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
There was a machine of some sort running constantly which created a terrible noise in the room. It could be a pump or air conditioning system on the roof.
Stayed 1 night in Dec 2018

8/10 Good

Christiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Stayed 3 nights in Nov 2018

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the Old Quarter
Nice hotel, the room we were in for the first night was a bit noisy so they moved us with no hassle. Breakfast was really good with lots of options.
Stayed 2 nights in Oct 2018

8/10 Good

Marianne, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is right at the center of Old Quarter (location is great if you want to be in the middle of actions, but it can noisy). The room is ok, I have reserved a suite with city view balcony but it seems a junior suite instead (a bit smaller compare to standard suite and no city view or maybe a glimpse of city view in a corner). Room is clean but basic (not luxury feelings). Staffs are nice and helpful.
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Staff was friendly and helpful. The food was okay. We had a room with a balcony facing the street so it was very noisy at night when night life started. We booked two separate date stays with the first room not so good. The shower in the bathroom did not have a divider so the whole bathroom was wet when taking a shower. The second room was located more in the back of the hotel and was much better and less noisy. Hotel located very close to night market.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Location is covenient and the hotel is nice, perhaps the rooms need a little update. Just beware that the streets in the Old Quarter are crazy!
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Location is covenient in the middle of a popular and busy street. Staff is nice and property is good. Breakfast is good and veried.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buffet breakfast average. Location excellent. Toilet needs some minor renovation. Overall very happy.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the central location of this hotel. Hides amongst the hustle and bustle of Hanoi it was a very friendly and calming escape. It was walking distance to everything and the staff were extremely helpful. Only downside is it is next door to a backpackers so when they are partying you can here it but most of the rooms are double glazed so the hotel does their best to block out the noise.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018