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Mai Charming Hotel & Spa

3.5 star property
Central hotel with spa services connected to a shopping center in Hanoi

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Photo gallery for Mai Charming Hotel & Spa

Reception
Family Penthouse, 2 Queen Beds, City View | View from room
Classic Double Room | Minibar, in-room safe, desk, soundproofing
Deluxe Twin Room | Minibar, in-room safe, desk, soundproofing
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Penthouse, 2 Queen Beds, City View

Family Penthouse, 2 Queen Beds, City View | Minibar, in-room safe, desk, soundproofing

Family Penthouse, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Microwave
Electric kettle
  • 39.7 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Microwave
Free bottled water
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Double Room, City View

Executive Double Room, City View | Minibar, in-room safe, desk, soundproofing

Executive Double Room, City View

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Microwave
Free bottled water
  • 20.0 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, soundproofing

Classic Double Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Free bottled water
Minibar
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
29 Hang Bong street, Hoan Kiem dist, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 4 min walk - 0.4 km
  • Hoan Kiem Lake - 6 min walk - 0.5 km
  • Hanoi Old Town Night Market - 6 min walk - 0.6 km
  • Thang Long Water Puppet Theatre - 7 min walk - 0.7 km
  • Hanoi Opera House - 17 min walk - 1.5 km

Getting around

  • Hanoi Railway Station - 15 min walk
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • ‪Mỳ Phố - ‬1 min walk
  • ‪Blackbird Coffee - ‬2 min walk
  • ‪Chất Coffee & Drinks - ‬1 min walk
  • ‪Hanoi Garden Restaurant - ‬1 min walk
  • ‪Tung's Kitchen - ‬1 min walk

About this property

Mai Charming Hotel & Spa

Hotel near Hoan Kiem Lake
St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market are located near Mai Charming Hotel & Spa, which provides a grocery/convenience store, a terrace, and shopping on site. Treat yourself to spa services, such as a manicure/pedicure, a body treatment, or a massage. The on-site local cuisine restaurant, Mai Charming, serves breakfast. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a business center.
Other perks include:
  • A roundtrip airport shuttle (surcharge), smoke-free premises, and multilingual staff
  • Massage treatment rooms, luggage storage, and concierge services
  • Tour/ticket assistance, a front-desk safe, and a 24-hour front desk
Room features
All guestrooms at Mai Charming Hotel & Spa have comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 23-inch LCD TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant

Restaurants on site

  • Mai Charming

Things to do

  • Shopping
  • Spa services

Family friendly

  • Babysitting services
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center

Outdoors

  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 23-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Mai Charming
Mai Charming Boutique
Mai Charming Boutique Hanoi
Mai Charming Boutique Hotel
Mai Charming Boutique Hotel Hanoi
Mai Charming Hotel Hanoi
Mai Charming Hotel
Mai Charming Hanoi
Mai Charming Hotel & Spa Hotel
Mai Charming Hotel & Spa Hanoi
Mai Charming Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Mai Charming Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mai Charming Hotel & Spa?

This hotel doesn't offer parking.

What time is check-in at Mai Charming Hotel & Spa?

Check-in begins at 2 PM.

What time is check-out at Mai Charming Hotel & Spa?

Check-out is at noon.

Does Mai Charming Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 18 per vehicle applies.

Where is Mai Charming Hotel & Spa located?

Located in Old Quarter, this hotel is within a 5-minute walk of Hang Da Market and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Railway Station is 15 minutes by foot.

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Mai Charming Hotel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 61 out of 164 reviews
Rating 8 - Good. 64 out of 164 reviews
Rating 6 - Okay. 30 out of 164 reviews
Rating 4 - Poor. 2 out of 164 reviews
Rating 2 - Terrible. 7 out of 164 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Hanoi
Very good hotel. Usually, I don't like boutique hotels, but this hotel was superb. Great location, great service, and friendly people. I recommend renting the electric bicycle. When you get to the counter, they explain everything in depth to you, which is unusual, but nice. The room itself was great; it had no windows to the outside, but the price I paid was well worth it. The room was very comfortable and it had a great shower and a very efficient toilet.

6/10 Okay

Verified traveler

3rd time for stay here, location is very good but breakfast need to improve.
Stayed 3 nights in Dec 2019

6/10 Okay

HYUNMIN

Liked: Staff & service
Very good location
It's in good location around Old quarter but very small room without window. And mostly old.. Anyway I had been staying with relax.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019

8/10 Good

ONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Hotel is very Central in Hoan Kiem area, with a Nice Dialy Breadfast at Level-7 which can view outside scenery!!
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

suyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hôtel bien placé dans Hanoi et le vieux quartier. Personnel accueillant et très sympatique. Proche de tous les must see de la ville et des vins restaurants. Cependant, notre chambre était sans fenêtre, et elle était extrêmement humide et toute petite. Je vous recommande de payer un extra pour une meilleure chambre. Catherine, de l'agence de voyage de l'hôtel est très bien ainsi qu'il y a un spa.
Stayed 3 nights in Apr 2019

6/10 Okay

SEUNG HUN

Liked: Cleanliness, staff & service
잠만 자는거면 좋을듯
직원분은 굉장히 친절해요 아쉬운점은 방이 좁고 창문이 없어서 답답했어요.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
서비스 굿,온수 잘나옴^^ 그러나 모기가 있고 방음,약간 퀴퀴한 냄새는 아쉬움 하지만 전체적으로 가성비를 따져봤을때 평균 이상임.
Stayed 3 nights in Mar 2019

4/10 Poor

ゆう, yokohama, jp

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
立地がホアンキエム湖から近くて良いため、利用しました。 朝食は利用しなかったのですが、部屋の設備も良かったと思います。 以下、問題点です。 ・冬の利用だったのですが、エアコンに暖房機能がなかったため、星-1としました。 ・予約していたのにも関わらず、当日部屋がいっぱいで姉妹ホテルに案内されたため、星-1にしました。 ・代わりに案内された姉妹ホテルのグレードが明らかに下で、部屋の設備、朝食、アメニティーの品質がイマイチだったため、星-1にしました。 総合で考えると星2つの評価です。 予約したにも関わらず品質の下がる姉妹ホテルに案内するのは詐欺みたいなものだと思いますので、改善してほしいと思います。
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2018

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mai Charming Stay
Staff were friendly and helpful , attentive to my needs. Two thumbs up!
Stayed 8 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

NOBU

Liked: Cleanliness, staff & service, room comfort
有り難うございました
11日間の旅のアレンジをMr.マイクにして頂き、一人では訪ねる事が困難な土地にも対応して頂きましたので目的地は全部回れ、前回同様に他ホテルのスタッフの皆さんにも感謝しております。思い出に残る良い旅をさせて頂きました。
Stayed 1 night in Sep 2018

8/10 Good

Mccartney, MACAO SAR

Liked: Cleanliness, staff & service, room comfort
就在三十六行街內，"吃喝買" 非常方便
酒店就在夜市，風景區和還劍湖旅遊區內，非常方便。 酒店附近20米內有便利店，米粉店，商品咨，咖啡廳........不用煩!!! 酒吧街走路只要10分鐘就到......晚上不用怕無聊喔!!
Stayed 3 nights in Mar 2018

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jaggy, My

Liked: Staff & service, room comfort
Overall stay was nice!
Strategic location to city and other attraction but not spacious.
Stayed 2 nights in Jan 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

심단비

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 괜찮은 곳이에요 ㅎㅎ
저렴한 가격에 친절한 직원. 나쁘지 않은 조식. 돈을 더 내면 더 좋은 곳에 묵을 수도 있겠지만 가격대비 괜찮은 곳입니다 ㅎㅎ
Stayed 3 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service
On 2 different days there was a roach in the sink. The room had a window but the walk directly outside of it blocked natural light. But I did have lots of light coming into my room @ night time from the hallway both through the fan & the cracks in the door seal (loose term).
Stayed 3 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

OHMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 친절한 곳
객실이 전체적으로 깨끗하고 모든 직원들이 친절했습니다.^^
Stayed 2 nights in Sep 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

DONGJIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

George J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

shinwoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원분들이 상당히 친절하고 호텔이 전체적으로 깨끗해서 만족스러웠습니다.
Stayed 3 nights in Jul 2017