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Madelise Central Grand Hotel

4.5 star property
Luxury Hanoi hotel in Old Quarter with a conference center

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Madelise Central Grand Hotel

Terrace/patio
Exterior
43-inch LCD TV with digital channels, computer monitors, printers
Reception
Reception

Reviews

4.8 out of 10

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
The price is AED 305
AED 346 total
includes taxes & fees
14 Nov - 15 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Quadruple Room

Family Quadruple Room | Egyptian cotton sheets, premium bedding, pillowtop beds

Family Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Minibar (some free items)
LCD TV
Pillow menu
Renovated in 2024
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Double Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Minibar (some free items)
LCD TV
Pillow menu
Renovated in 2024
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Triple Room

Premium Triple Room | Egyptian cotton sheets, premium bedding, pillowtop beds

Premium Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Minibar (some free items)
LCD TV
Pillow menu
Renovated in 2024
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Egyptian cotton sheets, premium bedding, pillowtop beds

Superior Double Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Minibar (some free items)
LCD TV
Pillow menu
Renovated in 2024
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | City view

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Minibar (some free items)
LCD TV
Pillow menu
Renovated in 2024
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is AED 163
AED 185 total
includes taxes & fees
17 Nov - 18 Nov
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About the neighborhood

Map
7a Hang Mam - Hoan Kiem - Ha noi, Hanoi, Ha Noi, 100000

What's nearby

  • Thang Long Water Puppet Theatre - 5 min walk
  • Hanoi Old Town Night Market - 6 min walk
  • Hoan Kiem Lake - 6 min walk
  • Quan Chuong Gate - 7 min walk
  • Hanoi Opera House - 14 min walk

Getting around

  • Hanoi Long Bien Station - 4 min drive
  • Noi Bai Intl. Airport (HAN) - 37 min drive

Restaurants

  • ‪Phở Cường - Hàng Muối - ‬1 min walk
  • ‪Hidden Gem Coffee - ‬1 min walk
  • ‪Xôi Yến - ‬1 min walk
  • ‪Always Cafe - ‬1 min walk
  • ‪O Bun Cha - ‬1 min walk

About this property

Madelise Central Grand Hotel

Luxury hotel revitalized in 2024 and located near Hoan Kiem Lake
Close to Thang Long Water Puppet Theatre and Hanoi Old Town Night Market, Madelise Central Grand Hotel provides a free daily manager's reception, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to spa services, such as a Thai massage, reflexology, or a body treatment. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a conference center.
You'll also enjoy the following perks during your stay:
  • Bike rentals, coffee/tea in the lobby, and tour/ticket assistance
  • Smoke-free premises, ATM/banking services, and luggage storage
  • A reception hall, concierge services, and a 24-hour front desk
Room features
All 60 rooms include comforts such as premium bedding and pillow menus, in addition to thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with heated floors and designer toiletries
  • 43-inch LCD TVs with digital channels
  • Wardrobes/closets, eco-friendly cleaning products, and mini fridges

Languages

English, French, Vietnamese, Vietnamese (Sign language)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Spa services

Family friendly

  • Laundry facilities
  • Microwave (on request)
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference center

Spa

  • Body treatments
  • Body wraps
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Thai
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No elevator (single level property)
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual doorbell notification
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - July 2024
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Heated floor (bathroom)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 43-inch LCD TV
  • Digital channels

Food and drink

  • Cleaning supplies
  • Free bottled water
  • Free minibar (some items)
  • Microwave (on request)
  • Mini-fridge
  • Paper towels

More

  • Children's slippers
  • Computer monitor
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Printer
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: VND 300000 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: VND 450000.00 per room (one-way)
  • Airport shuttle fee per child: VND 100000.00 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Madelise Central Hotel Hanoi
Madelise Central Grand Hotel Hotel
Madelise Central Grand Hotel Hanoi
Madelise Central Grand Hotel Hotel Hanoi

Frequently asked questions

Is Madelise Central Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Madelise Central Grand Hotel?

This property doesn't offer parking.

What time is check-in at Madelise Central Grand Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Madelise Central Grand Hotel?

Check-out is at noon.

Where is Madelise Central Grand Hotel located?

Located in Old Quarter, this luxury hotel is within a 10-minute walk of Thang Long Ca Tru Theatre, Hoan Kiem Lake, and Thang Long Water Puppet Theatre. Hanoi Old Town Night Market and Quan Chuong Gate are also within 10 minutes. Hanoi Railway Station is 28 minutes by foot.

Madelise Central Grand Hotel Reviews

Reviews

4.8
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 2 out of 3 reviews" "

5.0/10

Cleanliness

8.0/10

Staff & service

6.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Caryl

Traveled with family
Disliked: Cleanliness, property conditions & facilities
There are many hotels in Hanoi and I would seriously advise you find another one. While this is well located, the room was not clean. ( actually an understatement) The floors were so dirty we couldn’t imagine taking off our socks, the bathroom commode leaked all over the floor, the shower barely worked, the room and bath were musty and smelled of mildew. The photos show a room that was obviously not ours, as it was cheaply furnished with plastic covered chairs and sofa. The bed was very uncomfortable and the pillows felt like they were stuffed with golf balls. We left after 1 night into a 5 night reservation, only because we arrived so late we couldn’t relocate immediately. Did not get a refund but the staff did not seem surprised that we were leaving early. They do not serve breakfast despite advertising it. This is not worth the money.
Stayed 5 nights in Sep 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was accommodating and helpful. Great location, easy walking to places of interest.
Stayed 1 night in Jul 2024

2/10 Terrible

JAEEUN

Stayed 1 night in Aug 2024