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La Palm Hotel

3.0 star property
Escape to tranquility amidst Hanoi’s bustling streets. Rejuvenate your senses at the spa or indulge in local delights.

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Photo gallery for La Palm Hotel

Reception
Point of interest
Junior Suite | Bathroom | Free toiletries, hair dryer, slippers, towels
Junior Suite | Minibar, in-room safe, desk, iron/ironing board
Point of interest
In the heart of Hanoi, La Palm Hotel offers a serene retreat with a free breakfast buffet, dry cleaning services, and rejuvenating spa treatments. Unwind in style with luggage storage and concierge services at your fingertips.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is AED 161
AED 187 total
includes taxes & fees
19 Mar - 20 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, iron/ironing board

Classic Room

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Bidet
Private bathroom
Deep soaking bathtub
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Bidet
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, iron/ironing board

Junior Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
45 Hang Bo, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 6 min walk
  • Thang Long Water Puppet Theatre - 7 min walk
  • St. Joseph's Cathedral of Hanoi - 9 min walk
  • Hanoi Opera House - 19 min walk
  • Ho Chi Minh Mausoleum - 3 min drive

Getting around

  • Hanoi Long Bien Station - 7 min drive
  • Noi Bai Intl. Airport (HAN) - 42 min drive

Restaurants

  • ‪Cai Mam Authentic Vietnamese Cuisine Restaurant in Hanoi - ‬1 min walk
  • ‪Quán Bánh Xèo - Nem Cuốn - ‬1 min walk
  • ‪Phở trộn Hạnh Xích - ‬1 min walk
  • ‪Lucky Day restaurant - ‬1 min walk
  • ‪Fresh Juice Bar - ‬1 min walk

About this property

La Palm Hotel

Hotel near Thang Long Water Puppet Theatre
Located close to Ngoc Son Temple and St. Joseph's Cathedral of Hanoi, La Palm Hotel provides a free breakfast buffet, dry cleaning/laundry services, and a snack bar/deli. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A roundtrip airport shuttle (surcharge), an elevator, and concierge services
  • Tour/ticket assistance, a front-desk safe, and free newspapers
  • Luggage storage, a computer station, and a gift shop
Room features
All guestrooms at La Palm Hotel boast thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 32-inch LCD TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast

Things to do

  • Spa services

Family friendly

  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 22.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 22.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Flower Hotel
Spring Flower Hanoi
Spring Flower Hotel
Spring Flower Hotel Hanoi
La Palm Hotel Hotel
La Palm Hotel Hanoi
Spring Flower Hotel
La Palm Hotel Hotel Hanoi

Frequently asked questions

Is La Palm Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at La Palm Hotel?

Check-in begins at 2:00 PM.

What time is check-out at La Palm Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does La Palm Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 20 per vehicle applies.

Where is La Palm Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Thang Long Water Puppet Theatre, Ngoc Son Temple, and St. Joseph's Cathedral of Hanoi. Hoa Lo Prison Museum and Hanoi Opera House are also within 1 mi (2 km). Hanoi Railway Station is 20 minutes by foot.

La Palm Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 50 out of 98 reviews
Rating 8 - Good. 29 out of 98 reviews
Rating 6 - Okay. 17 out of 98 reviews
Rating 4 - Poor. 2 out of 98 reviews
Rating 2 - Terrible. 0 out of 98 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We've stayed here a couple of times on trips up to Hà Nội and we love it! The rooms are clean, the staff is very friendly, and the breakfast in the morning is simple but delicious. It's located in a great spot in the old quarter where you are about a 10 minute walk from some of the most prominent sites. Grab cars or bikes can drop you off right in front of the hotel. The rooms are always clean, spacious, and perfect for long or short trips to the old quarter
Stayed 1 night in Nov 2024

10/10 Excellent

Andraous

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel very nice room very comfortable bed. The room is big it’s in the middle of the centre everything around You very good price stuff very friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, good location
I stay here whenever I'm in Hanoi . . . can walk to restaurants I like. Place is clean and quiet.
Stayed 3 nights in Feb 2024

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are so friendly, helpful and go above and beyond. Good location.
Stayed 3 nights in Feb 2024

8/10 Good

Chau

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and walkable to many different attractions and restaurants.

6/10 Okay

ZHENG HAN

Traveled with group
Disliked: Amenities
Do be mindful that the hotel (manager) is very slow in replying. She does not really take your request seriously. Despite being already promised two single beds a month before the stay, we were suddenly told that the hotel was full on the day we arrived and we had to make multiple requests on site, to the extent where it seems like we were begging the manager, for that two beds. In any case, the property is actually quite old. The state of property is quite different from what you see in the pictures. The insulation of the room is quite poor because you can hear what is along the corridor and the other room. That said, the doorman is very polite and dutiful, and the two female receptionists did try to help us. Breakfast choices were extremely limited but they did try to vary the menu. You are better off eating on the streets of Hanoi. Overall however, I would not stay in the hotel again. There are better ones elsewhere.

6/10 Okay

MICHAEL

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff are very friendly and helpful. I was given a room upgrade. However the hotel is looking old in many areas including the lobby. The breakfast spread and presentation seems to have deteriorated over the years and needs improvement.
Stayed 5 nights in Jul 2019

10/10 Excellent

Remi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

GinaLe, Cali girl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel for its value. It’s clean, rooms are nice, hotels seems to be well maintained. Mostly, we love the breakfast buffet on the 9th floor overlooking the dragon bridge n lake. We are very happy with our stay. One thing we did find was the shower is so low. It’s more of a bath than an actual shower which is minor but I did have to point that out. I am 5’4 n water hits my chest area. Other than that, it’s awesome n location wise as well. Can’t wait to recommend it to other friends n family. 😁
Stayed 3 nights in Jan 2019

10/10 Excellent

Frederick

Clean, quiet, convenient.
We like Spring Flower . . . excellent location if you know how to walk to the lake. Great restaurants within walking distance.
Stayed 1 night in Aug 2018

6/10 Okay

Anthony, Singapore

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location but hotel abit old
Good location which easy to walk and explore the night market. Hotel rooms abit old n due aircon not on when check-in so have a smell and hot in the room.
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a three star experience
We booked this hotel expecting it to be a three star hotel, but the quality and experience is more like two stars. Very dirty common areas, stained sheets, threadbare towels and lukewarm service. Staff were unwilling to accommodate requests, and they were not particulary helpful when we moved in the middle of the night after the AC unit spontaneously began spewing water all of the floor and wall. Hot water ran out quickly in the bathroom, and the bathroom tiles were covered in mildew. Breakfast was mediocre at best, and the dining areas were balmy (no AC) and filled with mosquitos. It wasn’t an absolutely terrible stay, but I would not book this hotel again.

8/10 Good

Rob, Tokyo

Liked: Cleanliness, staff & service, room comfort
Clean, friendly, hotel close to the action
I was tempted to give this well situated and well-run hotel full marks but that would give the impression there is no room for improvement, which in fact there is. For the (discounted*) price however, you can't really complain. The rooms I saw (403 and 408) are pretty basic with limited natural light, but they were clean and the beds comfortable (I changed from 403 to 408 because the former had 2 single beds pushed together to act as a double and was not as comfortable as the actual double bed in the latter room). Room 408 had a drainage problem in the bath/shower. My neighbour enjoyed to listen to the TV EXTREMELY LOUD AND ALL DAY but once the door was closed I hardly noticed it. Buffet style breakfasts were good, with the exception of very average tasting coffee (which has been mentioned in previous reviews so probably won't change). The hotel highlights are it's excellent location, right near the centre but slightly away from the really noisy, touristy parts, and the staff who were extremely attentive and friendly. Daytime front dest staff and one evening staff member spoke good English. For the discounted price offered at the time by Expedia I think you'd be hard pushed to find a better deal. For the non-discounted price -- which is more than some decent business hotels in Japan -- I'd look elsewhere.
Stayed 4 nights in Oct 2017

8/10 Good

heidi, minnesota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location
Staff was friendly and the breakfast was good. Right in the heart of the city
Stayed 1 night in Oct 2017

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, Clean
I stay here when I'm in Hanoi because I can walk to various places that has good Western food . . . Leaving the hotel if you turn left there is a Gecko's, turn right is Legends, KFC, Popeyes, Burger King . . .
Stayed 7 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
old quarter short stay!
Excellent with friendly staff!
Stayed 3 nights in Aug 2017

8/10 Good

Grant

Liked: Staff & service
Stayed 1 night in Jul 2017

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Lenny Koh, Singapore

Liked: Cleanliness, staff & service, room comfort
Good budget hotel
Stay 4 nights. On check-in, we were given a room on the 2nd floor with an aircond that is not working and a window that has no view. The staff were quick to take our complaints and immediately moved us to a unit on the 4th floor.
Stayed 4 nights in Jun 2017

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Money value hotel
Consistent welcome check in and hospitality. Location is well situated to all amenities such as eateries and shopping. My best advise is request for block A rooms.
Stayed 4 nights in Jun 2017

8/10 Good

soo, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to hoan kiem lake
it only takes 5mins to hoan kiem and easy to access all other hot place. staffs are kind and room is clean.

6/10 Okay

miles, philippines

hotel with a friendly staff.
the room is clean.everyday they also changes our towels toothbrush,soap everyday.what a'm not satiesfied is there breakfast.limited choices,not yummy at all. i hope they improve there breakfast meals...more foods to serve on there guest.

10/10 Excellent

owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the place to be, in the heart of things!
Great location plus large room and satisfactory breakfast - staff were super.

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Didzis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort