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Jacosmo Hotel & Spa

4.0 star property
Relax by the lobby fireplace or indulge in rejuvenating spa treatments. Savor local flavors at Gia Bao Grand Restaurant.

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Photo gallery for Jacosmo Hotel & Spa

Reception
Restaurant
Jacosmo Suite Balcony with Jacuzzi | Minibar, in-room safe, individually decorated, individually furnished
Jacosmo Suite Balcony with Jacuzzi | Minibar, in-room safe, individually decorated, individually furnished
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • All inclusive
  • Spa
  • Parking included
  • Room service
The current price is AED 157
AED 178 total
includes taxes & fees
7 Mar - 8 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Double With City View

Deluxe Double With City View | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double With City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
HDTV
Renovated in 2022
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Twin - Room

Superior Double Twin - Room | Minibar, in-room safe, individually decorated, individually furnished

Superior Double Twin - Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
HDTV
Renovated in 2022
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jacosmo Suite Balcony with Jacuzzi

Jacosmo Suite Balcony with Jacuzzi | Minibar, in-room safe, individually decorated, individually furnished

Jacosmo Suite Balcony with Jacuzzi

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
HDTV
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior suite Balcony

Junior suite Balcony | Minibar, in-room safe, individually decorated, individually furnished

Junior suite Balcony

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free cribs/infant beds
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double with window

Deluxe Double with window | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double with window

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
HDTV
Renovated in 2022
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive City View

Executive City View | Minibar, in-room safe, individually decorated, individually furnished

Executive City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
HDTV
Renovated in 2022
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Triple City View

Minibar, in-room safe, individually decorated, individually furnished

Triple City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
HDTV
Renovated in 2022
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Family City View

Minibar, in-room safe, individually decorated, individually furnished

Family City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free cribs/infant beds
HDTV
  • 40 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Suite City View

Family Suite City View | Minibar, in-room safe, individually decorated, individually furnished

Family Suite City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
HDTV
Renovated in 2022
  • 75 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Junior Suite City View

Junior Suite City View | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Free cribs/infant beds
HDTV
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Grand Cititel Hanoi Hotel & Spa

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, (290)
The price is AED 225
AED 255 total
includes taxes & fees
1 Apr - 2 Apr
Grand Cititel Hanoi Hotel & Spa

About the neighborhood

Map
23 Lo Su, Hoan Kiem, Hanoi

What's nearby

  • Thang Long Water Puppet Theatre - 4 min walk
  • Hoan Kiem Lake - 4 min walk
  • Hanoi Old Town Night Market - 9 min walk
  • Hanoi Opera House - 10 min walk
  • St. Joseph's Cathedral of Hanoi - 13 min walk

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • ‪Bánh Mì Bà Dần - ‬1 min walk
  • ‪Bánh Xèo Zòn - Lò Sũ - ‬1 min walk
  • ‪Hoa 10 Giờ - Floral & Book Cafe - Hàng Vôi - ‬1 min walk
  • ‪Bún Riêu - ‬1 min walk
  • ‪Bún Riêu Cua 40 Hàng Tre - ‬1 min walk

About this property

Jacosmo Hotel & Spa

Upscale hotel revitalized in 2022 and located near Hoan Kiem Lake
Thang Long Water Puppet Theatre and Hanoi Old Town Night Market are located near Jacosmo Hotel & Spa, which provides a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby. Indulge in a body scrub, a body wrap, and a Swedish massage at the onsite spa. Be sure to enjoy a meal at Gia Bao Grand Restaurant, the on-site restaurant. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as car rentals on site and a bar.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a porter/bellhop
  • Tour/ticket assistance, a TV in the lobby, and a 24-hour front desk
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All guestrooms are individually furnished, and feature comforts such as fireplaces and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with rainfall showers and deep soaking tubs
  • 32-inch HDTVs with cable channels
  • Wardrobes/closets, separate sitting areas, and daily housekeeping

All inclusive details

All-inclusive room rates at Jacosmo Hotel & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Languages

Chinese (Mandarin), English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:00 AM: VND 2500000 for adults and VND 150000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Gia Bao Grand Restaurant

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - on the beach
  • Massage - Swedish
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - December 2022
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LED TV
  • Cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Fireplace
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 520000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 250000.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 2500000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 446000 per vehicle (one way)
  • Late check-out fee: VND 520000 (subject to availability)
  • Rollaway bed fee: VND 250000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Gia Bao
Gia Bao Grand
Gia Bao Grand Hanoi
Gia Bao Grand Hotel Hanoi
Gia Bao Hotel
Gia Hotel
Hotel Gia
Antique Hotel Hanoi
Antique Hanoi
Antique Legend Hotel
Jacosmo Hotel & Spa Hotel
Jacosmo Hotel & Spa Hanoi
Jacosmo Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Jacosmo Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jacosmo Hotel & Spa?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Jacosmo Hotel & Spa?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Jacosmo Hotel & Spa?

Check-out is at noon. Late check-out is available for VND 520000 (subject to availability).

Does Jacosmo Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 446000 per vehicle applies.

Are there all-inclusive benefits at Jacosmo Hotel & Spa?

Some rate plans available at this property are all-inclusive.

Where is Jacosmo Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake. Hanoi Old Town Night Market and Hanoi Opera House are also within 15 minutes. Hanoi Long Bien Station is 18 minutes by foot and Hanoi Railway Station is 29 minutes.

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Jacosmo Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 279 out of 370 reviews
Rating 8 - Good. 56 out of 370 reviews
Rating 6 - Okay. 21 out of 370 reviews
Rating 4 - Poor. 11 out of 370 reviews
Rating 2 - Terrible. 3 out of 370 reviews

9.0/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

hoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights The staff was attentive and helpful. The property was clean. The staff responded quickly to our needs or questions.
Stayed 2 nights in Feb 2025

10/10 Excellent

hong

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend this hotel to anyone seeking a super convenient location surrounded by shopping and dining options, as well as close to many attractions.The hotel is clean, comfortable, and offers a delicious breakfast to start your day. The front desk staff—Andrew, David, and Michael—are incredibly friendly and provide excellent customer service, ensuring a seamless stay. Additionally, the hotel offers fantastic day tours at great prices, making it easy to explore the area. Overall, this hotel exceeded my expectations, and I wouldn’t hesitate to book here again!
Stayed 4 nights in Dec 2024

8/10 Good

Ming Chee

Liked: Cleanliness, staff & service
Friendly staffs and great location.
Stayed 3 nights in Apr 2023

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay overall
A great stay overall. The location is close to many food options and tourist destinations. Room was clean with a comfortable bed. Staff were pleasant to deal with
Stayed 3 nights in Apr 2024

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and clean hotel! Good location and free breakfast!
Stayed 2 nights in Jun 2023

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place and staff.
Stayed 5 nights in Nov 2023

8/10 Good

William

Liked: Staff & service, property conditions & facilities
Great location and staff was extremely helpful and friendly!
Stayed 3 nights in Jun 2023

8/10 Good

Louie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brian at the front desk was very helpful and the breakfast and coffee was excellent.
Stayed 3 nights in Oct 2023

10/10 Excellent

Oanh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location ; staffs r so friendly
Stayed 1 night in Aug 2023

10/10 Excellent

Claire

Liked: Property conditions & facilities
The staff at Jacosmo, couldn't be more helpful, and its a great location.
Stayed 7 nights in Sep 2023

10/10 Excellent

Fraser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay! Very helpful staff
Stayed 4 nights in Jul 2023

10/10 Excellent

Jia Jun

Liked: Staff & service
Good stay & good staffs

10/10 Excellent

Shani

Liked: Cleanliness, staff & service, property conditions & facilities
The location is fantastic. The staff were most helpful and friendly. We like our daily breakfast. We love our stay and will come back again.
Stayed 8 nights in Dec 2023

4/10 Poor

Kathy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sorry this place is really dirty, noisy, and old. It’s not what you see on pictures. They also gave my room away and offer me something else saying “ upgrade “ but it’s not! Staff was nice but other than that I would not recommend this place to anyone or can you even call it a 4 star rating! 👎
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious, and good location
Stayed 3 nights in Oct 2023

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Exceptional service - good large sized room - wonderful location.
Stayed 4 nights in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location at the heart of Old Quarter. The staff were very nice and helpful.
Stayed 1 night in May 2023

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Hotel is in great location with fantastic service. Hotel bed is very firm and we had issues with water supply to the room.
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good for short stay
Decent hotel for one or two nights. The staff are lovely and service is very good. The hotel could do with an upgrade though as it seems quite old and out-dated.
Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cozy hotel with eminent service.
Great room and great location in the old city next to hoan kiem lake. Many great food options in the area. Staff are very helpfully and attending to all needs. Will definitely stay here again next time I'm in Hanoi.
Stayed 5 nights in Sep 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly friendly staff - good recommendations on food and cafes. Breakfast is included and very nice. The location is great with many places in walking distance. Room is clean and nice.
Stayed 3 nights in Sep 2023

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 10 nights and Jacosmo was a great choice. The staff and service were wonderful, great buffet breakfast, and location was much better than expected. We loved the spaciousness of our Balcony Jacuzzi Suite, was exactly as pictured. We would not hesitate to stay there again. Great value!!
Stayed 1 night in Jan 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service
The service provided was excellent. The lake is about 10 minutes walk and there are many shops and restaurants in the area.
Stayed 3 nights in Nov 2023

10/10 Excellent

Eric Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haoi trip
Staff were great and accomodating. Hotel was good.
Stayed 3 nights in May 2023

10/10 Excellent

Cleona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good. Clean and large room. Breakfast offered variety. Hotel staff very helpful.
Stayed 3 nights in Nov 2023