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ISTAY Hotel Apartment 5

3.0 star property
Experience an urban oasis with panoramic views from the rooftop terrace or unwind in our lush garden.

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Photo gallery for ISTAY Hotel Apartment 5

1 Bedroom Apartment | City view
Superior Double or Twin Room, Kitchenette | Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Lobby sitting area
1 Bedroom Apartment | City view
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Washer
  • Parking available
  • Room service
  • Outdoor Space
  • 24/7 front desk
The current price is AED 57
AED 65 total
includes taxes & fees
27 Mar - 28 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

View from room

Deluxe Room

Highlights

Fireplace
Private hot tub
Air conditioning
Heating
Kitchenette
Refrigerator
LCD TV
Washer/dryer
  • 35 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Courtyard view

Standard Room

Highlights

Fireplace
Air conditioning
Heating
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Pillow menu
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room, Kitchenette

Superior Double or Twin Room, Kitchenette | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Superior Double or Twin Room, Kitchenette

Highlights

Fireplace
Air conditioning
Heating
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Pillow menu
  • Studio
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Room, Kitchenette

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Superior Room, Kitchenette

Highlights

Fireplace
Air conditioning
Heating
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Pillow menu
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | View from room

1 Bedroom Apartment

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Private indoor hot tub
Air conditioning
Heating
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

View from room

iStay Hotel Apartment 2

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
8.2 out of 10, Very Good, 14 reviews
The price is AED 72
AED 82 total
includes taxes & fees
26 Mar - 27 Mar
iStay Hotel Apartment 2

About the neighborhood

Map
No.45 Alley 4 Dong me street, Me Tri ward, Nam Tu Liem, Hanoi

What's nearby

  • Keangnam Landmark Tower 72 - 15 min walk
  • Vietnam National Convention Center - 4 min drive
  • My Dinh National Stadium - 5 min drive
  • Ho Chi Minh Mausoleum - 9 min drive
  • Hoan Kiem Lake - 12 min drive

Getting around

  • Ga Thuong Tin Station - 19 min drive
  • Ga Hà Đông Station - 31 min drive
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪The Gioi Hai San - ‬2 min walk
  • ‪Artisée Cafe Deli - The Manor - ‬8 min walk
  • ‪Cộng Cà Phê - The Manor - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Cellini Cafe - ‬6 min walk

About this property

ISTAY Hotel Apartment 5

Central aparthotel with a rooftop terrace connected to the convention center in Hanoi
This aparthotel features a restaurant, a bar/lounge, and a rooftop terrace. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Each apartment boasts a fireplace and offers free WiFi and a kitchenette. Comforts include a pillowtop bed and Egyptian cotton sheets, and guests will also find conveniences like a washer/dryer and a refrigerator.
ISTAY Hotel Apartment 5 offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and washers/dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include complimentary bottled water and rice cookers. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Korean, Vietnamese

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (VND 50000 per day; includes in/out privileges)
  • 24-hour roundtrip airport shuttle (surcharge)

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Electric kettle
  • Rice cooker
  • Cookware/dishes/utensils
  • Cleaning supplies

Dining

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Premium bedding
  • Pillow top mattress
  • Pillow menu
  • Egyptian cotton sheets
  • Bed sheets provided
  • Rollaway/extra beds: VND 150000.0 per night

Bathrooms

  • Shower/tub combination
  • Shampoo
  • Slippers
  • Hair dryer
  • Free toiletries
  • Toilet paper
  • Bidet
  • Towels provided
  • Soap

Living spaces

  • Fireplace

Entertainment

  • LCD TV with cable service

Outdoor areas

  • Rooftop terrace
  • Terrace
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting rooms
  • Business center
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 31
  • Hardwood flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free newspapers (lobby)
  • ATM/banking services

Location highlights

  • Connected to the convention center
  • Connected to a shopping center
  • In the business district
  • In the city center

Things to do

  • Fitness facilities nearby (discounted access)
  • Health club access nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 58 rooms
  • 8 floors
  • Built in 2017
  • Access via exterior corridors

Activities

  • Fitness center (discounted access)
  • Health club access

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 6 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
Late check-out fee: VND 300000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 150000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 300000 per vehicle (one-way)
  • Self parking fee: VND 50000 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: VND 300000 (subject to availability)
  • Rollaway bed fee: VND 150000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

ISTAY Hotel Apartment 5 Hanoi
ISTAY Apartment 5 Hanoi
ISTAY Apartment 5
ISTAY Hotel Apartment 5 Hanoi
ISTAY Hotel Apartment 5 Aparthotel
ISTAY Hotel Apartment 5 Aparthotel Hanoi

Frequently asked questions

Is ISTAY Hotel Apartment 5 pet-friendly?

No, pets are not allowed at this property.

How much is parking at ISTAY Hotel Apartment 5?

Self parking is available for VND 50000 per day.

What time is check-in at ISTAY Hotel Apartment 5?

Check-in start time: 1 PM; Check-in end time: 6 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at ISTAY Hotel Apartment 5?

Check-out is at 12:30 PM. Late check-out is available for VND 300000 (subject to availability).

Does ISTAY Hotel Apartment 5 provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 300000 per vehicle applies.

Where is ISTAY Hotel Apartment 5 located?

Located in Nam Từ Liêm, this aparthotel is 1.1 mi (1.8 km) from My Dinh National Stadium and within 6 mi (10 km) of Australian Embassy and US Embassy. Ho Chi Minh Mausoleum and Embassy of China are also within 6 mi (10 km).

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ISTAY Hotel Apartment 5 Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 5 out of 18 reviews
Rating 8 - Good. 9 out of 18 reviews
Rating 6 - Okay. 3 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

4.0/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

kota

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
お湯が出なくなりました
Stayed 2 nights in Mar 2024

8/10 Good

KEVIN

Liked: Cleanliness, property conditions & facilities, communication

10/10 Excellent

KEVIN

8/10 Good

IN GWON

Stayed 3 nights in Apr 2022

10/10 Excellent

IN GWON

Stayed 4 nights in Apr 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

YOUNGHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 괜찮은 호텔
중,장기 숙박하기에 좋습니다. 일반 여행객이 사용하기에도 편한 호텔입니다.
Stayed 4 nights in Jul 2019

8/10 Good

sunghoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
나름 괜찮음.
나름 괜찮음. 출장이라면.. 다시 사용할게요^^
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
시설은 깨끗하고 좋았지만 아침식사가 나오지 않았습. 주변에 공동묘지가 있어서 저녁 늦게 걸어서 다니기에 불편함
Stayed 2 nights in Jun 2019

8/10 Good

Jaehoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 good
상태대비 가성비에서 매우만족합니다
Stayed 3 nights in Jan 2019

10/10 Excellent

jake

Liked: Cleanliness, staff & service, property conditions & facilities
good location good staffs good facility i like here very much
Stayed 5 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
日曜日の朝は、朝食付きで予約とってもありません。
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities, room comfort
No room available
When we arrived to check into our prepaid studio apartment, they had no available room for us. They instead sent us to another hotel that was terrible and told us they'd be back to pick us up at 7am. We were in the lobby waiting until 7:30 when I asked if they were coming. They instead sent a car for us. Our Studio at IStay was as advertised and was nice enough. But for them to not have a room for us after we had spent all day traveling and were exhausted did not sit well with us. My wife and I were not happy.
Stayed 6 nights in Jun 2018

8/10 Good

SOONEUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치 확인 요함
같은 이름의 숙박업소가 다섯개 정도 된다고 함. 내가 가고자 하는 지역과의 거리는 먼 거리여서 택시로 이동 하는 문제 가 있었으나 비교적 깨끗 하고 가격대비 훌륭한편 . 한국인들이 매우 많이 이용 하였음 .같은 이름의 숙박 시설 이용 할시 위치 확인 반드시 요함
Stayed 7 nights in May 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Dongchan

Liked: Staff & service, room comfort
중심가와 가까와 위치는 좋았습니다 첫날부터 물이 안나와 밤에 다른방에서 샤워후 돌아오는 불편함이 있었고, 무엇보다도 make up room제도가 잘 되지 않아 아쉽습니다 싼 가격에 나름 좋았던 기억을 유지하려 합니다
Stayed 3 nights in Aug 2017