Located close to Hoan Kiem Lake and Hoa Lo Prison Museum, Hilton Garden Inn Hanoi provides a grocery/convenience store, a free daily manager's reception, and a coffee shop/cafe. The on-site international cuisine restaurant, The Garden Bar, offers breakfast, brunch, lunch, dinner, and happy hour. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks like:
Free self parking
Buffet breakfast (surcharge), tour/ticket assistance, and a gift shop
A TV in the lobby, 3 meeting rooms, and local meal delivery service
Guest reviews say great things about the helpful staff
Room features
All 87 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Extra conveniences in all rooms include:
Rollaway/extra beds (surcharge) and free cribs/infant beds
Bathrooms with shower/tub combinations and free toiletries
32-inch LCD TVs with cable channels
Wardrobes/closets, LED light bulbs, and heating
Languages
English, Vietnamese
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Onsite parking available only on request
Free secured, covered self parking on site
Limited onsite parking
Food and drink
Buffet breakfast available for a fee daily 6 AM–10:30 AM: VND 277200 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Free daily reception
Room service available
Restaurants on site
The Garden Bar
The Garden Grille
Things to do
24-hour fitness center
Family friendly
Free cribs/infant beds
Grocery/convenience store
Laundry facilities
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Water dispenser
Guest services
24-hour front desk
Change of bedsheets (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Business services
24-hour business center
Computer station
Conference center (1163 square feet of space)
Coworking space
Meeting rooms - 3
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Annual offsets purchased for at least 10% of carbon footprint
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Couples dining
Designated smoking areas (fines apply)
Locally-owned & organized tours & activities
Shared microwave
TV in lobby
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cribs/infant beds
Heating
Rollaway/extra beds (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/tub combination
Soap
Toilet paper
Towels
Toothbrush and toothpaste (on request)
Entertainment
32-inch LCD TV
Cable channels
MP3 dock
Food and drink
Free bottled water
Local meal delivery service
Minibar
More
Connecting rooms available
Desk
Desk chair
Energy-saving switches
Guidebooks/recommendations
Iron/ironing board
Laptop-compatible safe
LED light bulbs
Local maps
Phone
Slippers
Soundproofing
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1386000 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately VND 277200 per person
Rollaway bed fee: VND 1386000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hanoi Hilton Garden Inn
Hilton Garden Inn Hanoi
Hilton Garden Inn Hotel Hanoi
Hilton Garden Inn Hanoi Hotel
Hilton Garden Inn Hanoi Hotel
Hilton Garden Inn Hanoi Hanoi
Hilton Garden Inn Hanoi Hotel Hanoi
Frequently asked questions
Is Hilton Garden Inn Hanoi pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hilton Garden Inn Hanoi?
Self parking is free at this property.
What time is check-in at Hilton Garden Inn Hanoi?
Check-in start time: 3 PM; Check-in end time: midnight.
What time is check-out at Hilton Garden Inn Hanoi?
Check-out is at noon.
Where is Hilton Garden Inn Hanoi located?
Located in Hoan Kiem, this hotel is within a 15-minute walk of Hanoi Opera House, Hoan Kiem Lake, and Hoa Lo Prison Museum. Ngoc Son Temple and Hoan Kiem Lake Weekend Walking Street are also within 1 mi (2 km). Hanoi Railway Station is 19 minutes by foot.
Hilton Garden Inn Hanoi Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 143 out of 328 reviews" "
10 - Excellent
143
Rating 8 - Good. 140 out of 328 reviews" "
8 - Good
140
Rating 6 - Okay. 32 out of 328 reviews" "
6 - Okay
32
Rating 4 - Poor. 10 out of 328 reviews" "
4 - Poor
10
Rating 2 - Terrible. 3 out of 328 reviews" "
2 - Terrible
3
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Good
Annie
Traveled with partner
26 January 2025
Liked: Staff & service
It’s okay- services great. Don’t bother with half board meals, not worth it due to set menus is so limited with options & drinks not included. Breakfast was ok, provided great services.
Annie
Stayed 1 night in Jan 2025
8/10 Good
Annie
21 January 2025
Facility is Ok - standard Hilton inn. Location is walking or short local drive to the Hanoi busy old city. Breakfast was ok, 1/2 board meal nothing to desire with local/western types of food. Decent but not thing else special. Like laundry services.
Certainly! Here's the revised version with a touch of Hanoi's charm:
I stayed for three nights on a business trip in Hanoi. The hotel is located in the heart of the old town, providing an authentic experience of the city's vibrant atmosphere. It’s perfect for leisurely walks to the serene Hoan Kiem Lake and exploring the bustling streets filled with shops and street vendors. There are numerous local and international restaurants within walking distance. The staff is exceptionally motivated and friendly, reflecting the warm hospitality Hanoi is known for. The hotel restaurant specializes in delicious Vietnamese cuisine, capturing the unique flavors of the region. However, the quality of the Western dishes, particularly the pastas, could use some improvement.
Very nice rooms, great customer service. Our 2 rooms were not next door but at least it was on the same floor. The breakfast wasn't worth the price, the only best thing I ate there was the Pho Hanoi. Broth was hot and delicious. Meat tender and flavorful. Rooms were big, nice, clean. Wi-Fi was good. Had a great experience, would stay here again.
I enjoyed the large room, although the carpets were worn out. The room next to me had wood floors so you must be in the process of replacing the carpet. The staff at the front desk were helpful and friendly, Ms. Anh at breakfast was delightful, as were others like Thuy. The location of the hotel was excellent, it was easy to walk to Ho Khiem Lake and other attractions very easily. I would stay again.
Excellent breakfast with lots of choices. The hotel is close to good restaurants. Walkable distance to places of interest.
Nga
Stayed 1 night in Jan 2024
8/10 Good
Bikas
24 January 2024
Bikas
Stayed 4 nights in Jan 2024
10/10 Excellent
Laksri
Traveled with family
15 January 2024
Liked: Cleanliness, staff & service, room comfort
Place to stay in Hanoi
We spoke to staff even before making reservations.Advice given and recommendations made helped us to plan our visit. Vu and Chi went out of thier way always to feel us welcomed. Best travel advice in HANOI better than travel agents.