Hanoi Royal Palace Hotel

3.5 star property
Art Deco hotel connected to a shopping center in Old Quarter with free breakfast

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January 2025

Photo gallery for Hanoi Royal Palace Hotel

Junior Suite, 1 Double Bed | Minibar, in-room safe, desk, iron/ironing board
Balcony
Lobby sitting area
Exterior
Breakfast served

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Room options

Junior Suite, 1 Double Bed

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Rollaway/extra beds
Spring water bathtub
Bathrobes
  • 25 sq m
  • Sleeps 3

Deluxe Room, 1 Double or 2 Twin Beds, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Rollaway/extra beds
Private bathroom
Bidet
Hair dryer
  • 30 sq m
  • City view
  • Sleeps 4

Superior Room, 1 Double or 2 Twin Beds

Highlights

Fireplace
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Rollaway/extra beds
Blackout drapes/curtains
Private bathroom
  • 20 sq m
  • Sleeps 3

Family Room

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Rollaway/extra beds
Separate bathtub and shower
Bathrobes
  • 40.0 sq m
  • Sleeps 4

Similar properties

About the neighborhood

Map
18A Quan Su Street, Old Quarter, Hoan Kiem, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 6 min walk - 0.6 km
  • Hoan Kiem Lake - 9 min walk - 0.8 km
  • Hanoi Old Town Night Market - 10 min walk - 0.9 km
  • Quan Chuong Gate - 16 min walk - 1.4 km
  • Hanoi Opera House - 18 min walk - 1.6 km

Getting around

  • Hanoi Railway Station - 11 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪The Hanoi Social Club - ‬1 min walk
  • ‪GoGi House Restaurant - ‬1 min walk
  • ‪Egg Talk - ‬1 min walk
  • ‪Mac Cafe - ‬8 min walk
  • ‪Banh Mi Pho - ‬1 min walk

About this property

Hanoi Royal Palace Hotel

Hotel near Hoan Kiem Lake
Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Hanoi Royal Palace Hotel provides free breakfast, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant, Grand Restaurant, serves breakfast. In addition to a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A roundtrip airport shuttle (surcharge), luggage storage, and concierge services
  • Coffee/tea in the lobby, a front-desk safe, and an elevator
  • Tour/ticket assistance and a 24-hour front desk
Room features
All guestrooms at Hanoi Royal Palace Hotel feature thoughtful touches such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and computers.
Other amenities include:
  • Rollaway/extra beds and free infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch LCD TVs with satellite channels and DVD players
  • Coffee/tea makers, daily housekeeping, and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Food and drink

  • Free breakfast available daily 7 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Grand Restaurant

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Rollaway beds available

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • Elevator

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Rollaway beds available

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch Smart TV
  • Computer
  • DVD player
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 1:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 390000 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hanoi Royal Hotel
Hanoi Royal Palace
Hanoi Royal Palace Hotel
Hotel Royal Hanoi
Palace Hanoi
Royal Hanoi
Royal Hotel Hanoi
Royal Palace Hanoi
Royal Palace Hanoi Hotel
Royal Palace Hotel Hanoi
Hanoi Royal Palace Hotel Hotel
Hanoi Royal Palace Hotel Hanoi
Hanoi Royal Palace Hotel Hotel Hanoi

Frequently asked questions

Is Hanoi Royal Palace Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hanoi Royal Palace Hotel?

Check-in start time: 1 PM; Check-in end time: 1:30 PM.

What time is check-out at Hanoi Royal Palace Hotel?

Check-out is at noon.

Does Hanoi Royal Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of VND 390000 per person applies.

Where is Hanoi Royal Palace Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Hang Da Market, Hoan Kiem Lake, and St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Thang Long Water Puppet Theatre are also within 15 minutes. Hanoi Railway Station is 11 minutes by foot and Hanoi Long Bien Station is 18 minutes.

Hanoi Royal Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 195 out of 358 reviews" "
Rating 8 - Good. 100 out of 358 reviews" "
Rating 6 - Okay. 44 out of 358 reviews" "
Rating 4 - Poor. 11 out of 358 reviews" "
Rating 2 - Terrible. 8 out of 358 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The service and the room were accetable given the price of the room.

8/10 Good

Jacob, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Nice place with very clean and comfortable rooms! Friendly and helpful staff. Weren't particular fans of Hanoi in general so wouldn't return, but good place to stay if you're there!

10/10 Excellent

Dirk, Brasschaat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really much better than expected
Unexpected GOOD. Nice room on upper floor with large balcony.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at very good price
An all-around excellent hotel, with great manager and wonderful service. I stayed here for 2 night, plus a 2D1N trip to Halong bay at very good price (with the help of Ms Jennie via email), and everything was fantastic: The room was so cozy with a comfortable king-size bed, and from the bellboy to the receptionist - everyone was friendly and professional. I'd really recommend Hanoi Royal Palace hotel if you'd like to visit Hanoi on a budget!

10/10 Excellent

A.P.Chee, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place to stay
Value for money, excellent service from staff, Good location, very near to places of attraction. 5 to 10 minutes walk to Hoa Lo prison, Next to it is the Hanoi Towers where there is a supermarket there.

8/10 Good

Tien Anh

Liked: Cleanliness, property conditions & facilities, room comfort
we stayed a night in HN. Hotel saild that their Wifi had problem and they transffed us to other hotel near it. the room was good, but water was weak and stuck. Room Cleaner enter room without checking customer. big minus for that thing.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Yiu Shan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Neat hostel. Kind staff, reasonable price ! Location was great. But it was different from the expedia map. So careful about it.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb staff
Superb staff(Jenny & Tonny), always going the extra mile to make sure your stay is great.

10/10 Excellent

Hyun gyu, japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
friendly staffs, clean room, great breakfast

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Room & Nice Staffs
The hotel driver picked us up at the airport as organised. We were given a cold drink and towel on arrival. The staff were very friendly and affected us loads of advice on what we could do in Hanoi. Comfortable beds, nice bathroom and a clean room. A great nights sleep. Breakfast was nice. A great place to stay, super friendly. I would definitely stay here again

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly & helpful staff
My girlfriend and I enjoyed the three nights at Hanoi Royal Palace Hotel. Staff was very kind, attentive and enthusiastic. The complimentary breakfast was sufficient and a great way to start the day. The rooms were very clean and the beds were comfortable. The location is perfect for walking nearly everything in the old quarter. The price was very reasonable for the service and amenities provided.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay
i am very happy to stay this hotel,first it is very best price (included breaskfast) and staffs are all nice and helpful The location is very good,it is near lake but not too noisy I can walk to attractive places from hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff & service
Great experience here. They organized transportation to and from the airport, as well as to and from Ha Long Bay. Very kind, attentive staff, complimentary breakfast, comfortable rooms, great location. Would recommend.

6/10 Okay

Howard, Australia

What u see on the net is not what u will get
Not happy when located room that requested and paid for a higher room with city view,but just a small room with four wall and dirty bathroom with no hot water,wouldn't change until the next morning when the duty manager come to work,change to a bigger room without city view,because of rushing to joint the city day tour,and there was no clean room to change to put our luggage in,the manager told us to leave our baggage to him,when came back in the evening after our tour,found that our luggages was in a new room but been go through our things and money was stolen,reported right away but with no respond as every things had to wait for the duty manager,next morning reported to the duty manager again,nothing was respond,very disappointed

6/10 Okay

Scott, Brisbane

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Seeing is believing
We went with two other couples and from the time we arrived, the hotel was overbooked with one of the rooms. All bathrooms in the rooms we stayed in flooded and in particular the room I stayed in the hot water pipe over the toilet was leaking, when it was fixed the following day we returned to no hot water at all. We were moved to another room but the same problem with the hot water pipe leaking which resulted in very little hot water until it was fixed. Other than that the staff were friendly and helpful. There was no restaurant and bar in the hotel as listed on website. Breakfast was served in the main foyer. The hotel needs an upgrade and the website needs updating so that other travellers get the correct information about the hotel. Otherwise, hotel in good location.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
Royal Palace hotel gave to me excellent services. The room was so clean. The staffs here just like my best friend. Especially Jenny (Phuong) she took care me a lot with the great service. I highly recommend everyone should stay at RP hotel.

8/10 Good

Kirsty and Dave, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to town
We stayed at the Royal Hanoi Palace hotel for 4 nights whilst exploring the city. The hotel staff were very welcoming on arrival and helpful throughout the stay. We also used the hotel to book a trip to Halong Bay which was ok value for money. We could have got it cheaper but went for peace of mind of booking it through the hotel. The room was perfect for a short city break. The bed was comfortable after long days exploring. In general the room was very clean. We would definitely recommend this hotel to other travellers.

4/10 Poor

David, Sunbury.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Shifted.
Got shifted to another hotel as they had overbooked.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of a great hotel in Hanoi
Great hotel, really friendly and helpful staff,expecially Jenny. Clean rooms, great facilities and very convenient location. On a quiet street in the old quarter, and walking distance to most sights in the city.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Staff
Great location, clean and comfortable rooms and the most helpful friendly staff you could wish for. I would definitely stay at this hotel again.