Hanoi Plaza Suite Hotel & Spa

4.0 star property
Family-friendly hotel with a full-service spa and free breakfast

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Photo gallery for Hanoi Plaza Suite Hotel & Spa

Extra Large Family Suite | Living area | 40-inch TV with cable channels, pay movies
City view
Reception
Family Suite with Jacuzzi, Steam bath | Balcony
Street view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is AED 237
AED 268 total
includes taxes & fees
5 Mar - 6 Mar

Room options

Available filters for rooms
Showing 10 of 10 rooms

Family Suite with Jacuzzi, Steam bath

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Large Twin Bed and 1 King Bed

Deluxe Double Room with Window

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Pillow menu
Select Comfort bed
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite Connecting

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
Select Comfort bed
  • 60 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds and 1 King Bed

Economy Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
Select Comfort bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite Double Room City view

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
Select Comfort bed
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite Twin Room City view

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Pillow menu
Select Comfort bed
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Deluxe Triple Room City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Pillow menu
Select Comfort bed
  • 33 sq m
  • City view
  • Sleeps 3
  • 3 Large Twin Beds OR 1 Large Twin Bed and 1 King Bed

Deluxe Twin Room with Window

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Pillow menu
Select Comfort bed
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Extra Large Family Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
Select Comfort bed
  • 60 sq m
  • City view
  • Sleeps 5
  • 2 King Beds and 1 Large Twin Bed

Deluxe Family Room City view

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
Select Comfort bed
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
13 Dao Duy Tu Str, Hanoi, Hanoi City, 100000

What's nearby

  • Quan Chuong Gate - 1 min walk - 0.1 km
  • Dong Xuan Market - 4 min walk - 0.3 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • Hoan Kiem Lake - 9 min walk - 0.8 km
  • St. Joseph's Cathedral of Hanoi - 15 min walk - 1.3 km

Getting around

  • Hanoi Long Bien Station - 6 min drive
  • Noi Bai Intl. Airport (HAN) - 38 min drive

Restaurants

  • ‪Lòng Rán Nguyễn Siêu - ‬1 min walk
  • ‪Gao Cafe - ‬1 min walk
  • ‪Trà Chanh - Chợ Gạo - ‬1 min walk
  • ‪Pizza Lovers - ‬1 min walk
  • ‪Bún chả Nguyễn Siêu - ‬1 min walk

About this property

Hanoi Plaza Suite Hotel & Spa

Upscale family-friendly hotel near Hoan Kiem Lake
Located close to Dong Xuan Market and Hanoi Old Town Night Market, Hanoi Plaza Suite Hotel & Spa provides a free breakfast buffet, a terrace, and a shopping mall on site. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and an outdoor entertainment area.
Additional perks include:
  • Limo/town car service, express check-in, and supervised childcare (surcharge)
  • Luggage storage, an elevator, and a reception hall
  • A porter/bellhop, multilingual staff, and tour/ticket assistance
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Reusable coffee/tea filters and LED light bulbs
  • Hydromassage showers, designer toiletries, and bidets
  • 40-inch TVs with cable channels
  • Wardrobes/closets, childcare services, and free tea bags/instant coffee

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite motorcycle parking only
  • 24-hour offsite parking (VND 50000 per day); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • Room service available

Things to do

  • Full-service spa
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Elevator
  • Front-desk safe
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 551
  • Hardwood flooring in room
  • 3 stairs to reach property
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Communal living room
  • Couples dining
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Heating
  • Pillow menu
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch TV
  • Cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea filters (reusable)
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Local meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • LED light bulbs
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 500000.0 per day
Cribs (infant beds) are available for VND 300000.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 400000.00 per person (one-way)
  • Airport shuttle fee per child: VND 100000.00 (one-way), (from 1 to 7 years old)
  • Nearby parking fee: VND 50000 per day(164 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: VND 300000.0 per day
  • Rollaway bed fee: VND 500000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Plaza Suite & Spa Hanoi
Hanoi Plaza Suite Hotel & Spa Hotel
Hanoi Plaza Suite Hotel & Spa Hanoi
Hanoi Plaza Suite Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Hanoi Plaza Suite Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi Plaza Suite Hotel & Spa?

Motorcycle parking only.

What time is check-in at Hanoi Plaza Suite Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hanoi Plaza Suite Hotel & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hanoi Plaza Suite Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000.00 per person applies.

Where is Hanoi Plaza Suite Hotel & Spa located?

This family-friendly Hanoi hotel is located on the riverwalk, within a 5-minute walk of Quan Chuong Gate and Dong Xuan Market. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Railway Station is 27 minutes by foot and Hanoi Long Bien Station is 29 minutes.

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Hanoi Plaza Suite Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 16 out of 21 reviews
Rating 8 - Good. 4 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

9.8/10

Cleanliness

10/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, great communication, great location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Takoda

Liked: Cleanliness, staff & service, property conditions & facilities
This boutique hotel is a great location in the Old City. Very convenient to walk everywhere for food, drinks and shopping. Staff is very friendly and helpful. I’m definitely staying here again on my next visit.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wai Ching

Liked: Cleanliness, staff & service, property conditions & facilities
Nearer to most of the tourisr point.
Stayed 3 nights in Nov 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice but the location is very crowded and hard to get around on foot
Stayed 4 nights in Dec 2024

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was perfect! we booked two rooms and we were ecstatic about everything. easy to get to from the motorway and close enough to walk to everywhere in the old quarter. everyone of the staff are amazing and genuinely friendly and eager to help. rooms are nice sized and immaculate and quiet. We only ate breakfast there but the selection was very good and plentiful. This hotel was tremendous value for money. the spa attached is fantastic and professional. water pressure was great. I would stay here again in a heartbeat.
Stayed 3 nights in Dec 2024

6/10 Okay

FOREIGN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was excellent. Property fell short. Windows single glaze glass, expect to wake up early to plenty of honking. AC did not go above 18*C so very room was not warm. Above my floor was rooftop bar/ breakfast space. Every morning heard chairs sliding across upstairs floor and at night smoke from bar could be smelled in the room. Again, amazing staff but property needs some upgrades.
Stayed 4 nights in Feb 2025

10/10 Excellent

James Lewis Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD MORNING VIETNAM!!! My first visit to Vietnam in the historical city of Hanoi I had the pleasure of staying at the magnificent Hanoi Plaza Suite Hotel & Spa! Everything was perfect as soon as I landed with quality pickup service. Upon arrival directed to my room with such a comforting energy. The breakfast with Vietnamese options like pho was delicious! Oh and I cannot forget the spa located inside the building where I had the most relaxing Vietnamese traditional massage. Thank you managers and staff for a warm welcome and hope to see and stay at your establishment in the future.
Stayed 7 nights in Dec 2024

10/10 Excellent

TACHIKI

Liked: Cleanliness, staff & service
旧市街の一等地にあって、旧市街巡りには申し分ない立地。オーナーは英語が通じる。朝ごはんのローションが良い、オーダーできるパンケーキがめちゃくちゃすきだった♡ 旧市街の交通の酷さが私には合わずまた行けるか微妙なものの、ホテル自体は非常に良かった。
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Stayed 6 nights in Jan 2025

10/10 Excellent

ERIKO

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方は皆さん親切でフレンドリーです。場所もとても便利です。
Stayed 3 nights in Jan 2025

10/10 Excellent

Evelyn

Stayed 2 nights in Jan 2025

8/10 Good

LONG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

mami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックアウト後に、ロビーで過ごさせてもらいました。娘が熱が出たので大変助かりました。日本語を話せるスタッフの方に色々と親切にして頂きました。ありがとうございました。
Stayed 1 night in Jan 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but had everything we needed. Staff were lovely & helpful. Great location for restaurants & shopping.
Stayed 1 night in Dec 2024