Hanoi Media Hotel and Spa

4.0 star property
Central hotel connected to a shopping center in Old Quarter with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi Media Hotel and Spa

Exterior
Meeting facility
Lobby lounge
Family Room, Balcony | Memory foam beds, free minibar items, in-room safe, desk
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Spa
  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry
The price is AED 194
AED 220 total
includes taxes & fees
6 Jan - 7 January 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 5 of 5 rooms

Junior Suite, Terrace

Highlights

Terrace
Air conditioning
Minibar (some free items)
LCD TV
Separate bedroom
Memory foam bed
Blackout drapes/curtains
Rainfall showerhead
  • 35 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room

Highlights

Air conditioning
Free cribs/infant beds
Minibar (some free items)
LCD TV
Memory foam bed
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, Balcony

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Minibar (some free items)
LCD TV
Memory foam bed
Blackout drapes/curtains
Rainfall showerhead
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

Junior Suite, Balcony

Highlights

Balcony or patio
Air conditioning
Minibar (some free items)
LCD TV
Separate bedroom
Memory foam bed
Blackout drapes/curtains
Rainfall showerhead
  • 35 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double or Twin Room, City View

Highlights

Air conditioning
Minibar (some free items)
LCD TV
Memory foam bed
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
11 Hang Dau St., Hoan Kiem District, Hanoi, 10000

What's nearby

  • Thang Long Water Puppet Theatre - 2 min walk
  • Hoan Kiem Lake - 2 min walk
  • Hanoi Old Town Night Market - 5 min walk
  • St. Joseph's Cathedral of Hanoi - 11 min walk
  • Hanoi Opera House - 13 min walk

Getting around

  • Hanoi Long Bien Station - 5 min drive
  • Noi Bai Intl. Airport (HAN) - 38 min drive

Restaurants

  • ‪Banh Mi Long Hoi - ‬1 min walk
  • ‪Nem Tai Bà Hồng - ‬1 min walk
  • ‪Mì, Phở Xào, Cơm Rang - Lò Sũ - ‬2 min walk
  • ‪Funky Monkey - ‬1 min walk
  • ‪Chè số 8 Cầu Gỗ - ‬1 min walk

About this property

Hanoi Media Hotel and Spa

Upscale hotel near Hoan Kiem Lake
Near Hanoi Old Town Night Market and Quan Chuong Gate, Hanoi Media Hotel and Spa provides a terrace, dry cleaning/laundry services, and a business center. Indulge in a facial, a body scrub, and a massage at ME Spa, the onsite spa. In addition to a restaurant and a snack bar/deli, guests can connect to free in-room WiFi.
Other perks include:
  • Cooked-to-order breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Tour/ticket assistance, luggage storage, and concierge services
  • An elevator, a front-desk safe, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hanoi Media Hotel and Spa include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to amenities like free WiFi and computers.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:00 AM: VND 100000 for adults and VND 100000 for children
  • 1 restaurant
  • Room service available

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center

Outdoors

  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Computer
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 352500.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately VND 100000 for adults and VND 100000 for children
  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 400000 (one-way), (up to 11 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 352500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hanoi Meracus 1
Hanoi Meracus Hotel 1
Hotel Meracus
Meracus
Meracus Hotel
Meracus Hotel 1
Mosto Hanoi Hotel Formerly Meracus Hotel 1
Mosto Hotel Formerly Meracus Hotel 1
Mosto Hanoi Formerly Meracus 1
Mosto Formerly Meracus 1
Hotel Mosto Hanoi Hotel (Formerly Meracus Hotel 1) Hanoi
Hanoi Mosto Hanoi Hotel (Formerly Meracus Hotel 1) Hotel
Hotel Mosto Hanoi Hotel (Formerly Meracus Hotel 1)
Mosto Hanoi Hotel (Formerly Meracus Hotel 1) Hanoi
Hanoi Meracus Hotel 1
Mosto Hanoi Formerly Meracus 1
Hanoi Media And Spa Hanoi
Hanoi Media Hotel and Spa Hotel
Hanoi Media Hotel and Spa Hanoi
Hanoi Media Hotel and Spa Hotel Hanoi

Frequently asked questions

Is Hanoi Media Hotel and Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hanoi Media Hotel and Spa?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hanoi Media Hotel and Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hanoi Media Hotel and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.

Where is Hanoi Media Hotel and Spa located?

Located in Old Quarter, this spa hotel is steps from The Old Quarter Gallery and Hoan Kiem Lake. Hanoi Old Town Night Market and Quan Chuong Gate are also within 10 minutes. Hanoi Railway Station is 22 minutes by foot.

Hanoi Media Hotel and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 134 out of 197 reviews" "
Rating 8 - Good. 44 out of 197 reviews" "
Rating 6 - Okay. 12 out of 197 reviews" "
Rating 4 - Poor. 5 out of 197 reviews" "
Rating 2 - Terrible. 2 out of 197 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan Medina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Kane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in Hanoi old quarter. Close to numerous restaurants and stores. Short walk to the lake. Staffs were very helpful and friendly. Definitely recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Tuyen, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I spent 7 nights in north Vietnam during our honeymoon. We spent 4 nights at the hotel, and 3 nights in-between to explore Halong Bay and Ninh Binh. The staff helped us plan the trip, which made it so stress-free. I communicated with the staff over WhatsApp, and they understood enough English to make everything feel easy. They’re extremely accommodating and kind. I would recommend staying here if you’re in Hanoi. It’s very walkable to the night market and tons of tour agencies.
Stayed 2 nights in Nov 2024

10/10 Excellent

moua

Liked: Staff & service
Although our flight was delayed and we weren’t able to stay, they still arranged all our transfers and travels for local trips, let us use their shower and hold our luggage. Super friendly staff!! On that alone, I would recommend!! I wish we could have stayed
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I arrived in Vietnam about 3 weeks ago. What an amazing time we’ve had, and as we traveled from south to north our trip just got better and better. We were thrilled to arrive at the Media Spa Hotel amidst the bustle of the Old Quarter. Such a beautiful building, and what a warm welcome by staff. We loved our room (a family room - maybe a little small for 3 people but a good size for 2 big Australians) and felt utterly spoilt. Staff helped to arrange activities for us to do, made suggestions about where to eat, and generally looked after us. We began our mornings with a free breakfast - a lovely range of delicious delights. Thanks to our breakfast host, Duy. We enjoyed our conversations with you and noted you made everyone feel comfortable. In the evening we visited the Lux Sky Bar, viewed stunning sunsets, and enjoyed a cool drink or two. I loved my cocktails made by the guys working in the bar. Thank you for looking after us at the end of big days in and around Hanoi. Finally, a big shout out to all the staff working so hard in Reception. You are all amazing, friendly and attentive. It’s you, who do all the hard work, that make a place to stay in so memorable.
Stayed 3 nights in Sep 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, all staff really helpful and go above and beyond to make sure you have a good stay. Highly recommend. I also got my nails done and she was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carl

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in Hanoi. Wonderful staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go To Hotel when in Hanoi
Always stay at this hotel because the staff are so wonderful and caring. The hotel is in a great location as well as the rooms being very adequate. I never stay anywhere else.
Stayed 1 night in Jun 2024

10/10 Excellent

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming Hotel
Warm, welcoming staff make this hotel my go to place to stay everytime I visit Hanoi.
Stayed 1 night in May 2024

10/10 Excellent

Rosella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Rosella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is impecable. They will go out of the way to ask you for any tips or help. Breakfast is also very good and tasty. Location is perfect too, not too busy and a spared from noisy night market. Good restaurants are all nearby.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
There was a lovely hotel welcoming and staff couldn’t be nicer. The hotel’s location is perfect in the hustle and bustle of Hanoi. The room was big, clean and quiet with comfy beds. I couldn’t fault this hotel and would definitely recommend.
Stayed 2 nights in May 2024

8/10 Good

Selena, Glendora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location next to the lake. The staff were very helpful and courtesy. The bathroom was very nice with hot water. Better lighting would be great for the bathroom and desk in the room. Breakfast included in my package was good with enough varieties offered. This is a solid place to stay and convenient and safe.The shopping was not as exciting because most vendors were selling the same thing. I would stay here again.
Stayed 1 night in May 2024

8/10 Good

Elke

Traveled with family
Liked: Cleanliness, staff & service, amenities
The location of the hotel is great to experience Hanoi in all it's facets. The rooms are clean and some parts (bathrooms) have been renovated recently. Other parts can do with a refresh. Staff is very friendly and helpful.
Stayed 4 nights in Apr 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly & helpful staff. Good location in the Old Quarter - easy to walk the area. Clean, comfortable bed and room. Overhead and front shower a bonus. Rooftop SkyBar a good place for drinks before or after a night on the town.
Stayed 3 nights in Mar 2024

10/10 Excellent

RUSSELL

Liked: Cleanliness, staff & service, property conditions & facilities
I ST class, our experience was amazing. Ms Salena contacted me via WhatsApp, enquiring of our plans. She sorted out everything. I work in tourism, so have a lot of experience. So l think l can be objective, we had a brilliant time. Thank You
Stayed 6 nights in Feb 2024

10/10 Excellent

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Welcome Hotel
When ever I visit Hanoi I always try to stay at this hotel. As well as it being a great, boutique hotel in an excellent location. The staff here are so welcome and friendly and I have got to know them all over the last 9 months or so.
Stayed 2 nights in Mar 2024

10/10 Excellent

Courtney

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Aleksandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Annie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is at good location, staff is very helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Annie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Great location. Our hotel room had a balcony and it had a nice view of the area along with some seating and decor. Would recommend.
Stayed 1 night in Mar 2024

8/10 Good

Huonc

Traveled with partner
Liked: Cleanliness, staff & service
Room was clean and spacious for old town!
Stayed 2 nights in Mar 2024

10/10 Excellent

HONG XIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The best part of the hotel is the location, closing many hot spots. And the staffs from the front desk were very nice. They were very helpful on introducing us with the food and the areas.
Stayed 2 nights in Jan 2024

6/10 Okay

Christopher

Liked: Cleanliness
Stayed 2 nights in Jan 2024

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the Old Quarter, with service and amenities designed with foreign visitors in mind. All staff speak excellent English. Room was comfortable, breakfast had good variety, all staff were very service-oriented. I would not hesitate to stay again.
Stayed 1 night in Dec 2023