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Hanoi Ma Coeur Boutique Hotel

3.0 star property
Savor flavors from around the world at Capella restaurant or take in stunning views on the rooftop terrace – relaxation awaits.

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Photo gallery for Hanoi Ma Coeur Boutique Hotel

Minibar, in-room safe, desk, blackout drapes
Family Room | Minibar, in-room safe, desk, blackout drapes
Family Studio Suite | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Family Studio Suite | Minibar, in-room safe, desk, blackout drapes
Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout drapes

Family Room

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Rainfall showerhead
Hair dryer
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Superior Double or Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Studio Suite

Family Studio Suite | Minibar, in-room safe, desk, blackout drapes

Family Studio Suite

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Rainfall showerhead
Hair dryer
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Double Room

Premier Double Room | Minibar, in-room safe, desk, blackout drapes

Premier Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Rainfall showerhead
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, blackout drapes

Superior Double or Twin Room

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Rainfall showerhead
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Bathrobes
Rainfall showerhead
Hair dryer
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
40 Lo Su Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Thang Long Water Puppet Theatre - 2 min walk - 0.2 km
  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 11 min walk - 1.0 km
  • Hanoi Opera House - 12 min walk - 1.0 km

Getting around

  • Hanoi Long Bien Station - 17 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪Bánh Mì Bà Dần - ‬1 min walk
  • ‪Terraço Sky Bar & Restaurant - ‬1 min walk
  • ‪Nem Tai Bà Hồng - ‬1 min walk
  • ‪Mì, Phở Xào, Cơm Rang - Lò Sũ - ‬1 min walk
  • ‪Food Corner - ‬1 min walk

About this property

Hanoi Ma Coeur Boutique Hotel

Hotel near Hoan Kiem Lake
Located close to Thang Long Water Puppet Theatre and Hanoi Old Town Night Market, Hanoi Ma Coeur Boutique Hotel provides a rooftop terrace, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, Capella, offers breakfast, lunch, and dinner. Free in-room WiFi and a 24-hour business center are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • A ballroom, tour/ticket assistance, and a reception hall
Room features
All guestrooms at Hanoi Ma Coeur Boutique Hotel offer thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

Languages

Chinese (Mandarin), English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Capella

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 405000.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hanoi Capella
Capella Hotel Hanoi
Capella Hanoi
Hanoi Capella Hotel
Ha Capella Hotel
Ha Noi Capella
Ha Capella
Ha Noi Capella Hotel
Ma Coeur Boutique Hotel
Hanoi Ma Coeur Hotel Hanoi
Hanoi Ma Coeur Boutique Hotel Hotel
Hanoi Ma Coeur Boutique Hotel Hanoi
Hanoi Ma Coeur Boutique Hotel Hotel Hanoi

Frequently asked questions

Is Hanoi Ma Coeur Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi Ma Coeur Boutique Hotel?

Self parking is free at this property.

What time is check-in at Hanoi Ma Coeur Boutique Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hanoi Ma Coeur Boutique Hotel?

Check-out is at noon.

Does Hanoi Ma Coeur Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 405000.00 per vehicle applies.

Where is Hanoi Ma Coeur Boutique Hotel located?

Located in Old Quarter, this hotel is steps from Thang Long Water Puppet Theatre and Hoan Kiem Lake. Hanoi Old Town Night Market and Quan Chuong Gate are also within 10 minutes. Hanoi Long Bien Station is 17 minutes by foot and Hanoi Railway Station is 24 minutes.

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Hanoi Ma Coeur Boutique Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 38 out of 104 reviews
Rating 8 - Good. 30 out of 104 reviews
Rating 6 - Okay. 13 out of 104 reviews
Rating 4 - Poor. 11 out of 104 reviews
Rating 2 - Terrible. 12 out of 104 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

vietdung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had excellent stay, good room, good service, great location…
Stayed 1 night in Jul 2022

10/10 Excellent

vietdung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room, good location, great service, great trip to halong bay, sapa, ninhbinh…
Stayed 1 night in Aug 2022

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great lovely hotel, great quality…
Stayed 1 night in Aug 2022

10/10 Excellent

tran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice and clean, staffs are friendly and helpful
Stayed 1 night in Jul 2022

10/10 Excellent

tran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and quality, we had great experience…
Stayed 1 night in Jul 2022

10/10 Excellent

jolie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great experience, good room, good quality and excellent service….
Stayed 1 night in Aug 2022

10/10 Excellent

hanha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lovely hotel, clean and spacious room, excellent service….Good tour to halong bay and sapa organized by hotel staffs
Stayed 1 night in Jul 2022

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room, it's clean and comfortable
Stayed 1 night in Aug 2022

10/10 Excellent

vietdung

Liked: Cleanliness, staff & service, amenities
We had great experience, hotel staffs organized great trip to Halong bay and sapa….Thank you so much
Stayed 1 night in Aug 2022

2/10 Terrible

KEVIN

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty room, wooden floor had water damage, no hot water for two days and no water pressure last day of stay. The mattresses were at most four inches thick and worn. The staff was pleasant and provided great service other than the house maids begging for a tip. Would never stay here again or recommend it to anyone. The best part of staying at this hotel was checking out.
Stayed 4 nights in Nov 2022

2/10 Terrible

RYUICHI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
酒店很舊，整潔度有待改變。最大缺點是花灑水壓不足，水喉一直在漏水，不能好好洗澡。
Stayed 3 nights in Dec 2019

8/10 Good

Alexander

Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

hood location breakfast ok helpful staff Power was out , we have to walk to 9th floor r for breakfast
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet basin pipe burst in the first room I checked into. Was shifted to another room, where I didnt notice the toilet bowel and water tubing areas was also leaking. The third room that I was moved in was also having leaking pipe under the basin. Not as ideal as it looks in the picture.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good time with my family at Hanoi Capella Hotel. Thanks
Stayed 3 nights in Oct 2019

8/10 Good

SERGIO FERNANDO

Liked: Cleanliness, property conditions & facilities
Normal hotel
Perfect hotel for few days in Hanoi
Stayed 1 night in Oct 2019

4/10 Poor

Sara

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel viejo en general, dista mucho de las fotos de la pagina web y para el precio que costo la noche, hay hoteles mucho mejores.Ademas, no habia un solo enchufe en el baño con lo que mme tuve que secar el pelo fuera del baño.Le hace falta una reforma completa!¡
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
여관
그냥 여인숙. 방음도안됨 그냥 여인숙 복도 얘기소리 다들리고 오래되고 70m2 의 넓이도 아님 뜨거운 물 안나옴 직원 불친절
Stayed 1 night in Oct 2019

8/10 Good

Helen

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ใกล้ย่านโอลทาวน์ แหล่งช๊อปปิ้ง ร้านอาหารเยอะ เดินทางสะดวกสบาย
Stayed 1 night in Sep 2019

8/10 Good

Huynh

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

We received confirmation from you and deduct the balance from us but the property is not available. We are not convenience
Stayed 1 night in Aug 2019

4/10 Poor

YOUNG KEUN

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
에어컨개선팔요
패밀리룸에 숙박 방크기보다 에어컨이 작아서 더웠읍니다. 추가로 선풍기를 제공해주어서 겨우 잘수 있었어요. . 식당도 덥고. . 위치나 스탭 친절도는 좋아요
Stayed 1 night in Jun 2019