Hanoi La Castela Hotel

3.5 star property
Hotel with a 24-hour front desk, a short walk to Hoan Kiem Lake

Choose dates to view prices

Photo gallery for Hanoi La Castela Hotel

Lobby sitting area
Interior
Minibar, in-room safe, desk, blackout drapes
Reception
Free toiletries, hair dryer, bathrobes, slippers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry
The current price is AED 173
AED 196 total
includes taxes & fees
5 Mar - 6 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

Family Suite, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Refrigerator
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

Premium Suite, 1 Queen Bed, Balcony

Highlights

Balcony or patio
Soundproofed
Fireplace
Air conditioning
Refrigerator
LED TV
Separate bedroom
Blackout drapes/curtains
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double or Twin Room

Highlights

Soundproofed
Fireplace
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Bidet
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Suite, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Refrigerator
LED TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Double or Twin Room

Highlights

Soundproofed
Fireplace
Air conditioning
Refrigerator
LED TV
Blackout drapes/curtains
Bidet
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

About the neighborhood

Map
29 Hang Manh, Hanoi, 100000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 4 min walk
  • Hoan Kiem Lake - 6 min walk
  • Hanoi Old Town Night Market - 7 min walk
  • Thang Long Water Puppet Theatre - 8 min walk
  • Quan Chuong Gate - 12 min walk

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • ‪Nhà hàng bún chả Đắc Kim - ‬1 min walk
  • ‪Chất Coffee & Drinks - ‬1 min walk
  • ‪Hanoi Garden Restaurant - ‬1 min walk
  • ‪Tung's Kitchen - ‬1 min walk
  • ‪Phở Bưng - ‬2 min walk

About this property

Hanoi La Castela Hotel

Hotel near Hoan Kiem Lake
Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Hanoi La Castela Hotel provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and concierge services
  • A front-desk safe, multilingual staff, and tour/ticket assistance
  • A porter/bellhop, an elevator, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hanoi La Castela Hotel include comforts such as fireplaces and air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • 32-inch LED TVs with premium channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: VND 70000 per person
  • Room service available

Family friendly

  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch LED TV
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Fireplace
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 350000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately VND 70000 per person
  • Airport shuttle fee: VND 448000 per vehicle (one-way)
  • Rollaway bed fee: VND 350000.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hanoi Castela Hotel
Castela Hotel
Hanoi Castela
Hanoi La Castela Hotel Hotel
Hanoi La Castela Hotel Hanoi
Hanoi La Castela Hotel Hotel Hanoi

Frequently asked questions

Is Hanoi La Castela Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi La Castela Hotel?

This hotel doesn't offer parking.

What time is check-in at Hanoi La Castela Hotel?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Hanoi La Castela Hotel?

Check-out is at noon.

Does Hanoi La Castela Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 448000 per vehicle applies.

Where is Hanoi La Castela Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Hang Gai Street and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Long Bien Station is 15 minutes by foot and Hanoi Railway Station is 16 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hanoi La Castela Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 104 out of 136 reviews
Rating 8 - Good. 22 out of 136 reviews
Rating 6 - Okay. 6 out of 136 reviews
Rating 4 - Poor. 3 out of 136 reviews
Rating 2 - Terrible. 1 out of 136 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

CHAD

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot service and staff. No complaints
Stayed 1 night in Jan 2025

10/10 Excellent

CHAD

Liked: Cleanliness, staff & service, property conditions & facilities
Optimal location in old quarter staff is very helpful with suggestions. We are going back.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jacinta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely staff and all in all great stay will definitely be back :)
Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, friendly staff and walking distance to tourist destinations
Stayed 1 night in Mar 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right in the Old Quarter and very convenient to get around. The staff are very sweet and helpful with good English. The rooms are as we expected. Beds are firm as normal in SE Asia and rooms are comfortable. I had an issue with the shower flooding the first night and was given soiled towels to mop up the water! Not a great start. Breakfast was adequate with eggs cooked to order- fruit and toast were also available. We had to keep asking for more plates which was strange. Note that the lift goes up to the 6th floor only, so if you’re on floor 7 or 8 you have to carry suitcases up flights of stairs. Good value hotel with lovely staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was fantastic in old Hanoi. Ms. Pii was very helpful and gave us recommendations for places to eat and see.
Stayed 3 nights in Mar 2024

6/10 Okay

Hu

Liked: Cleanliness, staff & service, amenities
The hotel staffs were really friendly! Helped me in getting around the places where I want to venture!
Stayed 2 nights in Mar 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had no window but that made it very nice and quiet for sleeping!! It’s a great location and cozy Also Pii at the front desk was so kind and helpful :)
Stayed 3 nights in Mar 2024

8/10 Good

Heinz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and found a good solutions for us
Stayed 3 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt a very warm welcome from both Tommy and Maz, throughout my stay they have been very helpful and mindful of my hapiness, the rooms and atmosphere are also very nice with a great location, many food and shops all around, I would come back!
Stayed 1 night in Mar 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value..I'd stay again
Big room with comfy bed and pillows... only downside of being in the large room was the elevator goes to 6 and the room is on 8...front desk is attentive and goes out of their way to be helpful...I highly recommend this hotel
Stayed 2 nights in May 2023

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Medium, depends on your preference
The front desk receptionist is pretty nice and professional. Also, the location is great, located in tourist spots. However, the bet sheet, the bath towels, the pillow are covered with dusts.
Stayed 3 nights in Mar 2024

10/10 Excellent

Aik Tiong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager of the property is very friendly and always ready to help. He also knows the nearby area very well e.g. where the local recommended good food is or where to exchange for currency
Stayed 4 nights in Feb 2023

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff we incredibly helpful and nice. After I mentioned my allergy and that I would just have some fruit for breakfast, one front desk girl went across the street to buy some yogurt so that I would have something to eating in the morning. The staff is the main thing that made this hotel better than the others.
Stayed 3 nights in Oct 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tommy is the best! He goes above and beyond to make you feel welcome and comfortable. We arranged trips and completed a satisfying travel itinerary with his help. The beds are comfortable, and the room is spacious. His friendliness was much appreciated!
Stayed 3 nights in Feb 2023

2/10 Terrible

Dean

Disliked: Staff & service, amenities, property conditions & facilities
The night manager gave a house guest the master key to get into their room. The drunk house guest then tried to get into my room at 4am thinking it was their room. Unbelievably the night manager didn't ask what room they were staying in or accompany the gust to the room ! Absolutely astonishing. Hotel is in any case very grubby. Very run down. The walls are dirty and need to be painted. The bed was the worst I have slept in. Sagging in the middle and lumpy. Clearly the cheapest mattress they could find probably. Checked into another (cheaper) hotel for the next night which was 10 times better ! Probably the worst hotel experience in 30 years of travel.
Stayed 1 night in Oct 2022

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
저렴한 가격과 위치만 좋음. 그 외는 다 별로인 곳
하노이 세번째 출장인데 이번 호텔이 가장 별로였습니다. 싼데는 무조건 이유가 있습니다. 장점 - 위치는 정말 좋습니다. - 가격이 저렴합니다. - 좋은 위치에 저렴한 가격대를 찾는 사람에겐 적합합니다. 단점 - 전체적으로 다 너무 낡았습니다!! 단순히 낡은 정도가 아니라 오래되서 간신히 작동하는 정도입니다. - 청결 상태 좋지 않습니다. 먼지가 너무 많고 눈에 보이는 곳만 대충 청소한 느낌입니다. - 수압이 진짜 안좋습니다. 특히 윗층으로 가면 더 안좋습니다. - 아침식사는 부페식이 아니라 주문하면 만들어주는데 한명이 혼자서 하다보니 시간이 좀 걸리고 여러명이 한번에 오면 너무 오래 걸립니다. 7시부터 시작인데 더 늦게 시작한 적도 여러번 있었습니다. 시간 없으면 못먹습니다. - 한달도 훨씬 전에 예약했고 도착 며칠 전에 확인까지 했는데 방 하나가 준비가 안되어 있었습니다. 저렴한 가격에 좋은 위치를 원하면 갈만합니다. 대신에 청결과 편안함은 포기해야합니다. 엘리베이터는 6층까지만 있습니다. 7층 8층은 걸어서 올라가야합니다.
Stayed 5 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
ホテルの方は皆さんとても親切でした。 お部屋にはバスタブがありました バスタオルを新品にされた方が良いかな〜と思いました。 朝食はオーダー制、チキンフォーはとても美味しかったけど、レストランが狭すぎで待たなくてはならず、そこがマイナスでした。
Stayed 3 nights in Oct 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien situé dans le vieux quartier mais très calme, on entend absolument pas le bruit de la rue. Petit déjeuner correct, personnel très sympathique. Chambre et salle de bain spacieuses et propres mais mériteraient une petite rénovation. À recommander.
Stayed 3 nights in Nov 2024

10/10 Excellent

Christopher

Stayed 3 nights in Jun 2024

6/10 Okay

KAYO

Stayed 2 nights in Mar 2024

10/10 Excellent

Daijiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

kyoko

Stayed 1 night in Dec 2023

10/10 Excellent

moses

Stayed 4 nights in Dec 2023