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Hanoi City Guest House

3.0 star property
Hotel with a 24-hour front desk, a short walk to Hanoi Old Town Night Market

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hanoi City Guest House

Deluxe Triple Room | View from room
Reception
View from property
Lobby
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
The price is AED 95
AED 110 total
includes taxes & fees
21 Nov - 22 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Double Room

Junior Double Room | Premium bedding, minibar, in-room safe, desk

Junior Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Premium bedding
Designer toiletries
Shower/tub combination
Rainfall showerhead
  • 21.9 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Premium bedding
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Premium bedding
Designer toiletries
Shower/tub combination
Rainfall showerhead
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, minibar, in-room safe, desk

Deluxe Triple Room

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Premium bedding
Designer toiletries
Shower/tub combination
Rainfall showerhead
  • 24.0 sq m
  • City view
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Premium bedding
Designer toiletries
Shower/tub combination
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, City View

Family Room, City View | Premium bedding, minibar, in-room safe, desk

Family Room, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Premium bedding
Designer toiletries
Shower/tub combination
Rainfall showerhead
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Reception
Ivy Luxury Hotel & Apartment
Free WiFi
Air conditioning
Soundproof rooms
Kitchen
8.4 out of 10, Very Good, (11)
The price is AED 100
AED 115 total
includes taxes & fees
18 Nov - 19 Nov
Ivy Luxury Hotel & Apartment

About the neighborhood

Map
95B Hang Ga Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Hanoi Old Town Night Market - 5 min walk
  • St. Joseph's Cathedral of Hanoi - 8 min walk
  • Quan Chuong Gate - 10 min walk
  • Hoan Kiem Lake - 10 min walk
  • Hanoi Opera House - 3 min drive

Getting around

  • Hanoi Long Bien Station - 12 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪Phở Gia Truyền - Bát Đàn - ‬2 min walk
  • ‪Phở Gà Đặc Biệt - Hàng Điếu - ‬1 min walk
  • Lifted Coffee & Brunch
  • ‪Hong Hoai's Restaurant - ‬1 min walk
  • ‪Countryside Restaurant - ‬1 min walk

About this property

Hanoi City Guest House

Hotel near Hoan Kiem Lake
Close to Hanoi Old Town Night Market and Dong Xuan Market, Hanoi City Guest House provides dry cleaning/laundry services, car rentals on site, and more. Stay connected with free in-room WiFi.
Additional perks include:
  • Bike rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • An elevator, a 24-hour front desk, and ATM/banking services
  • Laundry services, luggage storage, and tour/ticket assistance
Room features
All guestrooms at Hanoi City Guest House boast perks such as premium bedding and pillow menus, as well as amenities like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Rainfall showers, designer toiletries, and bidets
  • 40-inch LCD TVs with satellite channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Room service available

Things to do

  • Bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room

Room amenities

Bedroom

  • Air conditioning
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch LCD TV
  • Satellite channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 315000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards

Property is also known as

Hanoi City Hostel
Hanoi City Hostel
Hanoi City Guest House Hotel
Hanoi City Guest House Hanoi
Hanoi City Guest House Hotel Hanoi

Frequently asked questions

Is Hanoi City Guest House pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hanoi City Guest House?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hanoi City Guest House?

Check-out is at noon.

Does Hanoi City Guest House provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 315000 per vehicle applies.

Where is Hanoi City Guest House located?

Located in Old Quarter, this hotel is within a 10-minute walk of Vietnamese National Tuong Theatre, Hanoi Old Town Night Market, and Dong Xuan Market. St. Joseph's Cathedral of Hanoi and Quan Chuong Gate are also within 10 minutes. Hanoi Long Bien Station is 12 minutes by foot and Hanoi Railway Station is 17 minutes.

Hanoi City Guest House Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 75 reviews" "
Rating 8 - Good. 32 out of 75 reviews" "
Rating 6 - Okay. 15 out of 75 reviews" "
Rating 4 - Poor. 7 out of 75 reviews" "
Rating 2 - Terrible. 3 out of 75 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Massimiliano

Stayed 2 nights in Nov 2022

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Great location hotel but staffs are not helpful
Great location hotel but staffs are not very helpful, they are just guest house, not a 3-star quality hotel as advertisement.
Stayed 4 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, room comfort
The staff here will do everything they can to make your stay the best it can be. Breakfast was yummy and room was clean and comfortable.

6/10 Okay

Verified traveler

Liked: Staff & service

6/10 Okay

Alana, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad stay.
Room was large, clean, and comfortable. Bathroom could use an update but was alright. WiFi was very spotty on all floors. Breakfast was fair. Front desk staff was really nice.

10/10 Excellent

Shimona, Goa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and lovely rooms
Although we reached Hanoi City Hostel much earlier than the check-in time, the receptionist was very accomodating. We were given breakfast and had the option to even shower and freshen up while he got our room ready. Both the receptionists were very friendly and helpful. For the price you pay, the rooms are good and well kept. The location of the hotel is great since you're in the heart of all the action and you won't have any trouble getting back after having a couple of the famed Hanoi beers.

10/10 Excellent

David, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hostel highly recommend
We booked for three nights when we got there we were welcomed with a ice cold glass of water while waiting to check in. We were surprised when we got into the room at how big it was. Breakfast is good and all staff are very friendly. They helped us book a boat cruise and while we were on the cruise we realised we had paid a very cheap price compared to some others. We booked an extra night once back from cruise and were given a very friendly welcome back by all staff. Our room was cleaned daily with fresh towels given each day.

6/10 Okay

Lucie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

Robert, Boston, Massachusetts

Liked: Staff & service
Good value for the money
Good value for the money. Centrally located and the staff is helpful.

2/10 Terrible

SangGu, seoul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
omg
They gave me another hotel.. they said my room was something wrong so they arranged me to a terrible hotel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic service, large rooms, clean
Best stay so far and the most value for money. Stayed here 3 times in the course of 10 days. Made trips to halong bay and Sapa but couldn't help but come back to this hotel because it feels like home

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, value for money, English speaking
Best hostel I've stayed in for the past one month that is around this budget.. I've been to some that are more expensive and it still doesn't best this place. Breakfast is so so, but service is top of the top.. U won't regret it! I came back 3 times ( once for a few days, booked a halong tour came back to stay, booked a sapa tour and I'm back here again). Walking dist to everywhere. Make sure u mark down ur street name and everything, it may get hard to find at night cause there are no lights in the hostel front after 12!

10/10 Excellent

Will, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in the middle of the old quarter
The hotel is rated highly in TripAdvisor with good reason. The stay was very pleasant. The location is in the middle of the old quarter. The staff is friendly and trustworthy. They were a great help with booking travel around northern Vietnam. In each case, I was happy with the tour group I was placed with. It seems they work with the better ones. I'd happily stay with them again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, Excellent service
The rooms are good, spacious and clean. The main reason to stay though is for the staff information. They spoke English and everyone on staff at the front desk was informative and helpful. Also good location within walking distance to many attractions and cafe Comga on the corner was good.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, price, and staff
Great location and got a great deal for a dou le. Room was very clean. The main woman who worked the desk was awesome and helpful and super friendly. The younger girl who worked the desk on our last day was rude and cared more about her cell phone than anything else and is the only reason I didn't give the service a 5 rating. Good thing she only worked 1 night. Good, but not great, breakfast too. I would recommend.

8/10 Good

Notferrand, Malaysia

Liked: Cleanliness, staff & service, room comfort
Excellent budget hotel
Room is clean and staffs are very helpful. Close to main attractions, just within walking distance ;)

4/10 Poor

Skip, Qld, Australia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Staff great but building needs work!
Ok, so we chose this place because the location was good, price was right & reviews pretty good for budget accom. A number of accom options hence the Hostel moniker. We had "deluxe" private rooms apparently! Staff great, helpful & friendly, tried their hardest BUT the product they are working with needs a lot of work. We (6 pax) ended up staying for 5 nights mainly because we were out each day on tours etc & it was convenient, but in the end it wore us down & we couldn't wait to be out of there. Biggest problem was the dampness & persistent probs with aircons & remotes that didn't work (very unhealthy & we weren't the only ones to comment/complain). Plumbing also a major issue. Bathrooms awash, no floormats, leaking sinks and bath tubs. Linen was clean & changed daily but threadbare & one only small towel each barely adequate. Plaster & paint peeling off the walls; step into the bathroom came away each time it was touched. Breakfast very basic, but the young lads who served were fun & friendly & did their best. Has a lift which is very welcome. If you used the stairs you were competing for space with boxes, ladders & all manner of clutter, & it was always dark (I slipped & hurt myself badly). Thank heavens there wasn't a fire. Health & safety inspectors in Aus would have a field day. I think Expedia and others listing these premises need to check the accuracy of info because what you see in the pictures is NOT what you find upon arrival. We wont be back.

10/10 Excellent

Katherine, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff could not have been more helpful
We had an issue with our bank cards- all of which were being declined- and the staff were incredibly patient and helpful in aiding us in contacting banks in the UK. They were also indispensable in helping us book trains and buses and taxis and boat trips at very reasonable rates. When we came back to Hanoi for the day but weren't staying with them they let us store our luggage with them for the day before we caught our final train out of Hanoi. The beds are the MOST comfortable!! And the showers good pressure and plenty of hot water. Highly recommend!

8/10 Good

Verified traveler

Liked: Staff & service
good location
Nice hotel, good location, very friendly staff. Had all the basics including good wifi & nice breakfast. Staff were very helpful.

8/10 Good

Germaine, Singapore

Friendly staffs to all enquiries!
Decent rooms, good food around the area, nice and friendly staffs to help us with the enquiries for directions and booking of our day trip! Breakfast was simple but filling.

6/10 Okay

Tara, Ireland

Liked: Staff & service
Central Hotel - Cold Room
I stayed in this hotel for 3 nights after a long international flight to arrive in Hanoi. Reception staff were friendly and gave good recommendations for food on the free map. My only issue is that my room was really cold - the sheets felt damp and it took ages to warm up in bed. This might be a good thing in summer months, but if you stay in January when it's not that warm up north, this may be something to bear in mind.

8/10 Good

Rabbit, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy beds
Clean room, good service,helped us buy train tickets, bright room with enough light, has elevator, good location right in old town with many shops and eateries

8/10 Good

Jane, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended but...
The hotel is great, near train station, good service from staff, but we booked two rooms, they only have one room for us. Two of my friends were allocated to the nearby Camellia Hotel, which has bad toilet! Disappointed!

8/10 Good

Chiaw sang, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and incredible service
Staffs were extremely nice, and bed was very comfortable. Location wise, it is situated in the heart of the Old Quarters. Definitely great value, and would recommend anyone to stay here.