Grandiose Hotel & Spa

4.0 star property
Escape to an oasis near Lotte Center Hanoi with a rejuvenating spa treatment and fresh Vietnamese flavors.

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Photo gallery for Grandiose Hotel & Spa

Suite | 1 bedroom, premium bedding, minibar, in-room safe
Point of interest
1 bedroom, premium bedding, minibar, in-room safe
Suite | 1 bedroom, premium bedding, minibar, in-room safe
Check-in/check-out kiosk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast available
  • Spa
  • Room service
  • Gym
The current price is AED 307
AED 349 total
includes taxes & fees
28 Feb - 1 Mar

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Room options

Available filters for rooms
Showing 7 of 7 rooms

Premium Room

Highlights

Soundproofed
Private hot tub
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room

Highlights

Soundproofed
Private hot tub
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

Highlights

Soundproofed
Private hot tub
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Room

Highlights

Soundproofed
Private hot tub
Air conditioning
TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

Highlights

Soundproofed
Private hot tub
Air conditioning
TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Deep soaking bathtub
  • Sleeps 2
  • 1 King Bed

Apartment

Highlights

Soundproofed
Private hot tub
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Deep soaking bathtub
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Suite

Highlights

Soundproofed
Private hot tub
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
9-11 Lieu Giai, Ba Dinh, Hanoi

What's nearby

  • Embassy of Japan - 2 min walk
  • Lotte Center Hanoi - 5 min walk
  • West Lake - 14 min walk
  • US Embassy - 2 min drive
  • Temple of Literature - 3 min drive

Getting around

  • Hanoi Railway Station - 13 min drive
  • Noi Bai Intl. Airport (HAN) - 31 min drive

Restaurants

  • ‪Bún Ốc Gia Truyền Bà Thoa Ngõ 7 Kim Mã Thượng - ‬3 min walk
  • ‪The Sipping Bar - ‬2 min walk
  • ‪Pizza 4P - ‬3 min walk
  • ‪Sữa Chua Hộp - Kim Mã Thượng - ‬3 min walk
  • ‪Đại Sứ Quán Nhật Bản - ‬3 min walk

About this property

Grandiose Hotel & Spa

Upscale hotel near Lotte Center Hanoi
Located close to Embassy of Japan and Australian Embassy, Grandiose Hotel & Spa provides a terrace, a coffee shop/cafe, and a garden. Indulge in a body wrap, a manicure/pedicure, and a facial at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Vietnamese cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-in
  • A banquet hall, a 24-hour front desk, and luggage storage
  • Guest reviews give good marks for the overall condition
Room features
All 68 rooms feature comforts such as private hot tubs and premium bedding, as well as perks like air conditioning and bathrobes.
Other amenities include:
  • Bathrooms with hydromassage showers and designer toiletries
  • TVs with premium channels
  • Childcare services, electric kettles, and heating

Languages

Chinese (Mandarin), English, German, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: VND 500000 for adults and VND 300000 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • This property does not have elevators

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Digital channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Paper towels

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board (on request)
  • Mobile key entry
  • Phone
  • Private hot tub
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 450000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 500000 for adults and VND 300000 for children
  • Airport shuttle fee: VND 571250 per vehicle (one way)
  • Rollaway bed fee: VND 450000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Grandiose Hotel Hanoi
Grandiose Hotel
Grandiose Hanoi
Grandiose Hotel & Spa Hotel
Grandiose Hotel & Spa Hanoi
Grandiose Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Grandiose Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grandiose Hotel & Spa?

Self parking is free at this property.

What time is check-in at Grandiose Hotel & Spa?

Check-in begins at 2 PM.

What time is check-out at Grandiose Hotel & Spa?

Check-out is at noon.

Does Grandiose Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 571250 per vehicle applies.

Where is Grandiose Hotel & Spa located?

Located in Ba Dinh, this spa hotel is within a 5-minute walk of Embassy of Japan and Lotte Center Hanoi. Van Phuc Diplomatic Corps and Australian Embassy are also within 10 minutes.

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Grandiose Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 142 out of 244 reviews
Rating 8 - Good. 82 out of 244 reviews
Rating 6 - Okay. 15 out of 244 reviews
Rating 4 - Poor. 0 out of 244 reviews
Rating 2 - Terrible. 5 out of 244 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff & room. And wonderful breakfast.
Stayed 1 night in Dec 2024

6/10 Okay

Alexander

Disliked: Cleanliness, property conditions & facilities
Been to Hanoi almost 25 times. Nice rooms but the lobby is terrible and only one of the staff really cares. Gym is a terrible design and bad equipment, the sauna is completely ignored and no staff….i will not stay again, pay a little extra and stay and Lotte.
Stayed 1 night in Feb 2025

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Morning was tasty.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming, great place to stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities
hotel staff are extremely pleasant. The hotel offers pickup & drop off for a very affordable price. The free breakfast comes in so helpful when you’ve got a busy day. Plus the food is good. Would recommend it to anyone.
Stayed 9 nights in Jul 2024

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Massage service was excellent.
Stayed 5 nights in Mar 2024

10/10 Excellent

Nicole Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming and friendly
Stayed 6 nights in Sep 2023

10/10 Excellent

Tran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is very present to staying in Grandiose with great service and friendliness of staff. Breakfast was served different main dishes in daily
Stayed 1 night in Oct 2022

10/10 Excellent

Edson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations near everything! Rooms were nice and spacious. The only remark I have is the funky set up for bath tub and showers! You have to climb on a stepping stool to get in!

2/10 Terrible

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stay away
the hotel is ok for this rate but the stuff and the hotel's manager behave in an unpleasant and disrespectful manner. I'll never come back to this hotel. stay away!!!
Stayed 1 night in Aug 2023

6/10 Okay

Jisun

Disliked: Staff & service
There is a creep receptionist who constantly ask for your attention. Literally constantly asking for attention and felt like he been following me as well. Breakfast is good but not much option for room service. Massage was meh, a person who giving me massage constantly went out and was on the phone as well
Stayed 5 nights in Oct 2023

2/10 Terrible

Euiyoung

Disliked: Staff & service
Do not book here on an important day
Customer beware. This hotel double books their rooms to guarantee their sales and tries to provide other rooms to customer saying it’s an upgrade. I booked a suite room at this hotel 2 weeks ago online. When I arrived at the hotel today, I was offered an upgrade - apparently to a bigger room - but I refused it after taking a look at the new room because it was uglier and did not have a private balcony as I wanted. So I came back down to the lobby to ask for the room I initially booked for, but guess what the room wasn’t available from the beginning because someone else has taken it already. The hotel repeatedly asked me if I could stay in the room they’re offering just for tonight following me outside and stuff but I was so annoyed I couldn’t bear to listen to it. Now it’s almost 7pm I’m looking for a new hotel for myself for tonight. This has totally ruined the first day of my business trip as well as my meetings scheduled for tonight. Probably the worst hotel experience in my 40 years of life.
Stayed 5 nights in Oct 2022

8/10 Good

ISAO

Liked: Cleanliness, staff & service, amenities
シャワー水圧がもう少し高いとよかった。
Stayed 3 nights in Feb 2025

10/10 Excellent

Akihiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗です
Stayed 3 nights in Dec 2024

10/10 Excellent

Pratheepan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

KAZUHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設備、立地がとても良く 出張で毎回リピートしてます。
Stayed 3 nights in Dec 2024

10/10 Excellent

josue

Stayed 1 night in Nov 2024

6/10 Okay

Takuro

Stayed 1 night in Oct 2024

10/10 Excellent

KAZUO

Stayed 3 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kanemoto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Kanemoto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Kanemoto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Shoji

Stayed 1 night in Sep 2024

8/10 Good

KAZUTOYO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024