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Family Transit Hotel

3.5 star property
Unwind with local flavors while exploring nearby Thanh Chuong Viet Palace. Let your little ones play while you plan your day over a cup of coffee.

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Photo gallery for Family Transit Hotel

Premium bedding, memory foam beds, minibar, individually decorated
Point of interest
Point of interest
Terrace/patio
Front of property
Family Transit Hotel is a revitalized haven near Melinh Plaza, where you can unwind at the rooftop terrace or stroll through the garden. Enjoy breakfast, brunch, lunch, and dinner at one of two on-site restaurants serving Vietnamese cuisine. With free in-room WiFi and perks like babysitting services and express check-in.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Parking included
  • Room service
  • Housekeeping
  • Air conditioning
The current price is AED 49
AED 55 total
includes taxes & fees
18 Feb - 19 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Quadruple Room, 2 Queen Beds

Premium bedding, memory foam beds, minibar, individually decorated

Standard Quadruple Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Twin Room

Premium bedding, memory foam beds, minibar, individually decorated

Standard Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, memory foam beds, minibar, individually decorated

Standard Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Premium bedding, memory foam beds, minibar, individually decorated

Standard Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

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About the neighborhood

Map
Dien Xa, Noi Bai Airport, Hanoi, 10000

What's nearby

  • Melinh Plaza - 4 min drive
  • Thanh Chuong Viet Palace - 12 min drive
  • West Lake - 17 min drive
  • Hoan Kiem Lake - 23 min drive
  • Hanoi Old Town Night Market - 23 min drive

Getting around

  • Ga Thạch Loi Station - 13 min drive
  • Ga Phuc Yen Station - 14 min drive
  • Noi Bai Intl. Airport (HAN) - 7 min drive

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪Phở Cồ - ‬2 min drive
  • ‪Star Cafe - ‬6 min drive
  • ‪Two Tigers - ‬16 min walk
  • ‪Memos Fastfood&Drinks - ‬4 min drive

About this property

Family Transit Hotel

Family-friendly hotel revitalized in 2020 and located near Melinh Plaza
Located close to Thanh Chuong Viet Palace, Family Transit Hotel provides a rooftop terrace, 2 coffee shops/cafes, and a garden. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Vietnamese cuisine. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • A free bus station shuttle, express check-in, and babysitting (surcharge)
  • A porter/bellhop, a front-desk safe, and luggage storage
Room features
All guestrooms are individually furnished, and offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like late night room service and free WiFi.
Other amenities include:
  • Heating and fans
  • Hypo-allergenic bedding and memory foam beds
  • Bathrooms with hydromassage showers and designer toiletries
  • 32-inch flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Onsite parking options include a carport
  • Free offsite parking within 3 ft
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour roundtrip train station shuttle (surcharge)
  • Train station shuttle on request
  • Free bus station shuttle
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • 2 restaurants and 2 coffee shops
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Local Food Restaurant

Things to do

  • Billiards/pool table
  • Playground
  • Scooter/moped rentals

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Communal living room
  • Designated smoking areas
  • Renovated entire property - March 2020
  • Shared microwave
  • Shared refrigerator

Room amenities

Bedroom

  • Air conditioning
  • Fan
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Individually furnished
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at noon
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 30 days prior to check-in

Access methods

Staffed front desk

Pets

Pets stay free
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 100000 per vehicle
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators
A car is recommended for transportation to and from this property

Property is also known as

Family Transit Hotel Hanoi
Family Transit Hotel
Family Transit Hanoi
Family Transit Hotel Hotel
Family Transit Hotel Hanoi
Family Transit Hotel Hotel Hanoi

Frequently asked questions

Is Family Transit Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Family Transit Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Family Transit Hotel?

Check-in begins at noon.

What time is check-out at Family Transit Hotel?

Check-out is at 11:30 AM.

Does Family Transit Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 100000 per vehicle applies.

Where is Family Transit Hotel located?

Located near the airport, this family-friendly hotel is 2.4 mi (3.9 km) from Melinh Plaza and 7.1 mi (11.5 km) from Thanh Chuong Viet Palace. Museum of Ethnology and Hanoi Old Town Night Market are also within 20 mi (32 km).

Family Transit Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 61 out of 180 reviews
Rating 8 - Good. 71 out of 180 reviews
Rating 6 - Okay. 29 out of 180 reviews
Rating 4 - Poor. 11 out of 180 reviews
Rating 2 - Terrible. 8 out of 180 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hosts. Very helpful. Room spotless. Delicious meals.
Stayed 1 night in Feb 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people who make everything so easy, can’t recommend this place enough
Stayed 1 night in Jan 2025

6/10 Okay

Bill

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This a perfect no frills, very inexpensive place that is very close to the airport. It was clean though our room was on the street and noisy at night. One of our windows could not lock but we were able to secure it. We paid a small fee for both pick up and drop off at the airport. They offered a simple but good little menu for the evening and the Wi-Fi worked. If u are arriving late or leaving early in the morning for a flight out, or if you just want to avoid traffic, then you might want to consider this as an option. Especially good for students or families traveling on a budget.
Stayed 1 night in Nov 2024

8/10 Good

Baron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, clean and the woman at the front desk was eager to help with anything you need.
Stayed 1 night in Nov 2024

10/10 Excellent

Binh

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Owner is very nice. I recommend highly this hotel for late arrival or early departure.
Stayed 1 night in Nov 2024

2/10 Terrible

Johnnathan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel cancelled my reservation because I had a pet. I only booked the hotel because it was pet friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

TeddieJo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family run hotel with hospitable service from every member. Located a short drive from the hotel, they offered taxi service for us from the airport and to our next stay. They have a great and inexpensive dining menu, along with snacks/drinks available downstairs. Someone is always at the desk for assistance. Our room came with two queen size beds, very comfortable, extra pillows aswell. Definitely recommend staying here.
Stayed 2 nights in Oct 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, especially for the price. Lovely and very helpful staff. Very close to the airport, which is where the closest ATMs are.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genuine Vietnamese warmth
A poor transportation decision found me at Hanoi airport at 1:00 am, and I'd Googled 24 hour check-in hotels in the vicinity. Booked Family Transit but wasn't sure if the Front Desk would still be open, so I used the Hotels.com chat with an agent to confirm. Hain waited up for me, and with minimal processing, i had a roof and a bed. Place was clean, spacious, and the perfect tonic. I slept well, was greeted with a coffee and a smile in the morning, and a taxi was soon arranged at a favourable price for my onward trip into Hanoi. Wonderful, and if he ever builds an infinity pool on the roof ... 👍
Stayed 1 night in Apr 2024

2/10 Terrible

Rahul

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no staff to handle the problem. No Cleaning No hygiene
Stayed 9 nights in Sep 2023

8/10 Good

Felix

Stayed 1 night in Jan 2023

10/10 Excellent

Lina Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and efficient
Good place to stay, close to the airport
Stayed 1 night in Dec 2022

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Ok for a night's stay
My friends and I needed a room to sleep before our flight, so this fit the bill. I would've recommend it if you're used to slightly nicer hotels. I love the country feel of the location though. The window looked out to lots of green grass.
Stayed 1 night in Mar 2020

6/10 Okay

ALE

Traveled with group
Liked: Cleanliness, amenities
If You really need to stay close to the airport consider stay here but if you can avoid it, stay elsewhere..
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Properly priced at $12. Not a lot more to say. Much better than most hostels, quick nap before flight.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Not easy to locate. Figure all that out b4 you land. Staff very helpful with next day transportation. Breakfast was good.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Traveled with partner
It was very close to airport, and had cabinet that locked. The bathroom had a shower but there was no real room to use it. The bed was quite hard. At check in there was no one there that spoke English which made it quite hard. There is no real places to get food near it, you have to walk to the main road to get any type of food and we got food poisoning from the cafe that we ate at.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Staff & service
for 1 night and this price good
for the price it's OK, don't expect anything more, then u paid for. the rug in the shower was real old and dirty, towels and bed were clean. super friendly manager and the food was also good. we missed breakfast, but the ordered food at night was really good. close to the airport, u can walk to the international departure in like 15-20min, national I would take a taxi.
Stayed 1 night in Mar 2019

6/10 Okay

B G

Night sleep for conveinience only
Airport stop over - Clean and tidy no frills.
Stayed 1 night in Mar 2019

10/10 Excellent

TS, kuala lumpur

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the staff is very helpful!
Stayed 1 night in Dec 2018

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were SO accommodating and friendly, they took the extra step to make us feel welcomed and comfortable in Vietnam. Great choice for breakfast items in the morning, and clean, comfortable rooms!
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful friendly staff. Airport location was vood for our logisticts
Stayed 1 night in Jan 2019