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elaya hotel hannover city

Pet-friendly hotel with 3 restaurants connected to a rail/subway station in Hannover

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for elaya hotel hannover city

2 bars/lounges
Exterior
Comfort Double Room | Hypo-allergenic bedding, individually decorated, blackout drapes
Junior Suite | Hypo-allergenic bedding, individually decorated, blackout drapes
2 bars/lounges

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Free WiFi
  • Restaurant
The price is AED 269
AED 356 total
includes taxes & fees
12 Jan - 13 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, individually decorated, blackout drapes

Standard Single Room

Highlights

Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • Sleeps 1
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, individually decorated, blackout drapes

Junior Suite

Highlights

Separate sitting area
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room

Comfort Single Room | Room amenity

Comfort Single Room

Highlights

Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Room amenity

Comfort Double Room

Highlights

Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

Similar properties

Exterior

Mercure Hotel Hannover City

Pet friendly
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (677)
The price is AED 322
AED 345 total
includes taxes & fees
7 Jan - 8 January 2025
Mercure Hotel Hannover City

About the neighborhood

Map
Friedrichswall 21, Hannover, 30159

What's nearby

  • New Town Hall - 4 min walk - 0.4 km
  • Maschsee - 11 min walk - 1.0 km
  • Heinz von Heiden Arena - 15 min walk - 1.3 km
  • Hannover Congress Centrum - 4 min drive - 3.1 km
  • Hannover Zoo - 5 min drive - 3.2 km

Getting around

  • Aegidientorplatz U-Bahn - 4 min walk
  • Hannover (ZVR-Hannover Central Train Station) - 13 min walk
  • Hannover Airport (HAJ) - 26 min drive

Restaurants

  • ‪Meiers Lebenslust - ‬1 min walk
  • ‪Bei Cüneyt - ‬5 min walk
  • ‪Angelo Masala - ‬4 min walk
  • ‪Ichiban - ‬4 min walk
  • ‪Sausalitos - ‬4 min walk

About this property

elaya hotel hannover city

Hotel located in Mitte
You can look forward to an art gallery on site, a shopping mall on site, and 2 coffee shops/cafes at elaya hotel hannover city. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi and 2 bars are available to all guests.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), smoke-free premises, and a TV in the lobby
  • A nature reserve, an elevator, and coffee/tea in the lobby
  • Luggage storage, multilingual staff, and a vending machine
Room features
All guestrooms are individually decorated, and have comforts such as iPads, in addition to perks like free WiFi and free bottled water.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, tubs or showers, and hair dryers
  • 40-inch flat-screen TVs with digital channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 984 ft (EUR 16 per day); discounts available
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee weekends 7:00 AM–11:00 AM: EUR 16 per person
  • 3 restaurants and 2 coffee shops
  • 2 bars/lounges
  • Coffee/tea in common area(s)

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Snack bar/deli

Conveniences

  • Elevator
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Outdoors

  • Nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 28
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Digital channels
  • iPad

Food and drink

  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually decorated
  • Iron/ironing board (on request)
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 10:00 PM) and Saturday - Sunday (6:30 AM - 4:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 9.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Nearby parking fee: EUR 16 per day(984 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses wind, solar, and geothermal energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Arthotel ANA Prestige
Elaya Hannover City Hannover
elaya hotel hannover city Hotel
elaya hotel hannover city Hannover
elaya hotel hannover city Hotel Hannover
elaya hannover city ehemals Arthotel Ana Prestige

Frequently asked questions

Is elaya hotel hannover city pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at elaya hotel hannover city?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.

What time is check-out at elaya hotel hannover city?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is elaya hotel hannover city located?

Located in Mitte, this hotel is steps from KUBUS Municipal Gallery, Europe Gallery, and Aegidienkirche. New Town Hall and Museum August Kestner are just steps away. Aegidientorplatz U-Bahn is only a 4-minute walk and Markthall-Landtag U-Bahn is 5 minutes.

elaya hotel hannover city Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 41 reviews" "
Rating 8 - Good. 18 out of 41 reviews" "
Rating 6 - Okay. 4 out of 41 reviews" "
Rating 4 - Poor. 4 out of 41 reviews" "
Rating 2 - Terrible. 3 out of 41 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Donna

Traveled with family
Stayed here for one night before flying home. Hotel is approx 10 mins walk from main station through city centre. Sits on a busy main road directly across from Town Hall, which is stunning to say the least. Rooms were ok, we booked two. The were clean, but a toothbrush was left in the shower in our room, and a previous travellers tshirt in my sons room wardrobe, so perhaps not checked thoroughly. When we arrived, we were met with a sign on the door saying reception was closed at 6pm and call a hotel in Hamburg to gain entry. After a few panicky minutes, we found lock boxes and an email sent whilst travelling to tell us the code. Not exactly customer friendly. However reception opened at 6am following morning. Breakfast was provided, which was basic, I think as the hotel was strangely quite. Could do better in terms of customer experience. But stay was ok.
Stayed 1 night in Jun 2024

4/10 Poor

JONG

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Takehiro

Business traveler
Disliked: Amenities, property conditions & facilities
エレベーター故障、Wifiが部屋まで届かず。駅から徒歩15分以上。今後予約することはない。
Stayed 1 night in Oct 2024

6/10 Okay

Takehiro

Business traveler
Liked: Cleanliness
Disliked: Amenities
2泊予約したが、1泊ずつ荷物を出さなくてはならなかった。またエレベーターが故障しており、翌日治ると言われたが治っておらず、3階までスーツケースを持っていかなくてはならなかった。また、3階の部屋はWifiが届かず、2泊目は1階に変更したが、予約した部屋より狭かった。駅からも歩いて15分以上かかるし、今後泊まることはないだろう。
Stayed 1 night in Oct 2024

4/10 Poor

Max

Stayed 2 nights in Jul 2024

8/10 Good

Anne M.

Stayed 1 night in Jun 2024

8/10 Good

Nina

Liked: Amenities
Für Konzerte in der Swiss Life Hall perfekt geeignet. Innenstadt auch zu Fuss erreichbar
Stayed 3 nights in Jun 2024

2/10 Terrible

Johan

Stayed 3 nights in Jun 2024

2/10 Terrible

Johan

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Insulted, thrown out - avoid this place
Simple hotel, good location. Horrible experience. At the arrival to the hotel in the afternoon, the nice girl greeting us told we should pay at checkout four nights later. The day after, when arriving back to the hotel at 6pm, we were met by an extremely upset guy in the reception, who claimed we were trying to fraud the hotel - they had tried to charge the card listed with hotels.com, and it’s a card I use for booking purposes only - and just have a balance when paying. As I had been told we should pay at checkout, there was no balance on the card. The rude receptionist refused to believe that the sweet girl that had welcomed us had told us to pay at checkout, he instead claimed that we had arrived at night - he started yelling at us, claimed we were thieves (in front of other guests) and that we should get our things and leave the hotel immediately. Both his claims would have been very easy to check had he just bothered, instead of spending his energy on threatening us - at which point I lost my temper and yelled back at him. He could easily see when we checked in, and he could have contacted his colleague to verify our claim. He claimed that Expedia demanded us to leave the hotel straight away, and that my account at Expedia should be cancelled - when I asked him to show me that, he couldn’t produce it, just a message from Expedia that the payment hadn’t worked and that he should contact us about that within 24 hours. Avoid this place!! We went to Hilton instead.
Stayed 4 nights in Jun 2024

10/10 Excellent

Doreen

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Zentral und gut
Einfacher Check in, kostenloser Kaffee, Zimmer 5. Stock- leider viel Spinnenweben
Stayed 1 night in Apr 2024

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Dirk

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Matthias

Stayed 1 night in Feb 2024

8/10 Good

Abdullah

Garni Hotel macht auf Lifestyle; aber sonst alles gut
Stayed 2 nights in Jan 2024

10/10 Excellent

Vildana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundlicher Service, modernes Zimmer, zentral gelegen, Badezimmer leichte Mängel, Preis/Leistung sehr gut, Frühstück alles dabei
Stayed 2 nights in Dec 2023

10/10 Excellent

Tjebbe

Stayed 1 night in Nov 2023

8/10 Good

Ingo

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Nov 2023

8/10 Good

Stefan

Liked: Staff & service
Stayed 3 nights in Oct 2023

8/10 Good

Doreen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes kleines Hotel mit tollem Frühstück. Das Badezimmer war uns etwas zu winzig, aber das ist Geschmackssache.Unser Zimmer lag zum Innenhof und war total ruhig.
Stayed 4 nights in Oct 2023

8/10 Good

Jonna

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Naghmeh

Stayed 2 nights in Oct 2023

8/10 Good

Artilla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean, near the old town.
Stayed 1 night in Oct 2023

10/10 Excellent

Heike

Stayed 3 nights in Oct 2023

10/10 Excellent

Wolfgang

Stayed 1 night in Aug 2023