Hanmer Springs Retreat

4.5 star property
Family-friendly motel with a coffee shop and a restaurant

Choose dates to view prices

Photo gallery for Hanmer Springs Retreat

Sports bar, garden views, open daily
View from room
Courtyard
Courtyard
Sports bar, garden views, open daily

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Laundry
The current price is AED 230
AED 267 total
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 12 of 12 rooms

Standard Studio

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
TV
Blackout drapes/curtains
Rainfall showerhead
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Executive Studio

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
TV
Blackout drapes/curtains
Rainfall showerhead
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Premier Studio, Bathtub

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
TV
Blackout drapes/curtains
Hair dryer
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Superior Studio

Highlights

Soundproofed
Air conditioning
Kitchenette
Mini-fridge
TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
TV
Blackout drapes/curtains
Separate bedroom
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Two Bedroom Apartment

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Mini-fridge
TV
Blackout drapes/curtains
2 bedrooms
  • 85 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Premier Studio

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Two-Bedroom Suite

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Superior Studio

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Standard Studio

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Executive Studio

  • Sleeps 2
  • 1 King Bed

One-Bedroom Suite with SPA Bath

  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Map
35 Hanmer Springs Road, Hanmer Springs, 7334

What's nearby

  • A Maze N Golf - 2 min walk
  • Hanmer Springs Thermal Reserve - 10 min walk
  • Chisholm Park - 13 min walk
  • Hanmer Heritage Forest - 3 min drive
  • Conical Hill - 4 min drive

Getting around

  • Christchurch International Airport (CHC) - 97 min drive

Restaurants

  • ‪Fire & Ice Cafe Restaurant & Bar - ‬10 min walk
  • ‪Sushi & Bowl - ‬14 min walk
  • ‪Isobel's Restaurant and Bar at the Heritage Hotel - ‬13 min walk
  • ‪Rustic Cafe & Tapa's Bar - ‬12 min walk
  • ‪Salt N Pepper Cafe/Restaurant/Bar - ‬15 min walk

About this property

Hanmer Springs Retreat

Family-friendly motel in the mountains
Consider a stay at Hanmer Springs Retreat and take advantage of a terrace, a coffee shop/cafe, and a garden. The on-site local and international cuisine steakhouse, Five Stags Hanmer Springs, offers breakfast, dinner, and garden views. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and an arcade/game room.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Continental breakfast (surcharge), a porter/bellhop, and a banquet hall
  • Tour/ticket assistance, a reception hall, and 3 meeting rooms
  • Guest reviews speak highly of the dining options and helpful staff
Room features
All guestrooms at Hanmer Springs Retreat boast comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and sound-insulated walls. Guest reviews speak positively of the clean, spacious rooms at the property.
More amenities include:
  • Free toiletries and hair dryers
  • 32-inch TVs with premium channels
  • Wardrobes/closets, kitchenettes, and mini fridges

Languages

English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Ski shuttle nearby

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: NZD 15 for adults and NZD 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Five Stags Hanmer Springs
  • Bar
  • Private function Bar

Things to do

  • Arcade/game room
  • Bicycle tour information
  • Bike parking
  • Billiards/pool table
  • Playground
  • Private picnics

Family friendly

  • Arcade/game room
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Reception hall

Guest services

  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (2153 square feet of space)
  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Champagne service
  • Cookware/dishes/utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.50 percent for credit card payments
The front desk is open Monday - Sunday (7:30 AM - 11:30 AM) and Monday - Sunday (2:30 PM - 6:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between August 19 and August 24.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 15 for adults and NZD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.50 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a first aid kit

We should mention

This property does not have elevators
Hot springs access available from 10:00 AM to 6:00 PM

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hot Springs Motor Lodge Hanmer Springs
Hot Springs Motor Lodge
Hot Springs Motor Hanmer Springs
Hot Springs Motor
Hot Springs Motor Hotel Hanmer Springs
Hanmer Springs Retreat Hotel
Hanmer Springs Retreat Motel
Hanmer Springs Retreat Hanmer Springs
Hanmer Springs Retreat Motel Hanmer Springs

Frequently asked questions

Is Hanmer Springs Retreat pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hanmer Springs Retreat?

As of 7 February 2025, prices found for a 1-night stay for 2 adults at Hanmer Springs Retreat on 24 February 2025 start from $72.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hanmer Springs Retreat?

Self parking is free at this property.

What time is check-in at Hanmer Springs Retreat?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hanmer Springs Retreat?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Hanmer Springs Retreat located?

This family-friendly Hanmer Springs motel is located in a national park, within a 10-minute walk of A Maze N Golf and Hanmer Springs Thermal Reserve. Chisholm Park and Conical Hill Walkway are also within 1 mi (2 km).

Hanmer Springs Retreat Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 462 out of 1001 reviews
Rating 8 - Good. 358 out of 1001 reviews
Rating 6 - Okay. 124 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay
Stayed 1 night in Feb 2025

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed just one night but great place for short stay. Staff were very friendly and welcoming. Large comfortable room and bed, slept well. Walkable to shops.
Stayed 1 night in Jan 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Could we please get a bigger fridge in the room. Is my only critique
Stayed 1 night in Jan 2025

6/10 Okay

Kathryn

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The motel needs an update in the bathrooms. The water in the toilet cistern was running and noisy!
Stayed 2 nights in Jan 2025

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wished we could have stayed longer. Thank u for having us
Stayed 1 night in Jan 2025

10/10 Excellent

Kendra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room, clean and comfortable. Having the kitchenette was great. Big bathroom with good shower pressure
Stayed 3 nights in Jan 2025

8/10 Good

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was so good. The room was spacious and clean. The bed was comfortable. The spa bath was lovely The manager owner was friendly and went out of his was to make our stay really nice. We didn't know how breakfast was included he called the kitchen to keep the buffet out.
Stayed 1 night in Jan 2025

10/10 Excellent

Hinengakau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious room with kitchenette, walk on closet to a large bathroom. Plenty of space for families and large groups to share meals. Easy walk into the village center for breakfast or the pools.
Stayed 1 night in Jan 2025

8/10 Good

Carl

Traveled with family
Liked: Staff & service, property conditions & facilities
Lovely service and rooms were a nice size and clean.
Stayed 1 night in Jan 2025

6/10 Okay

nadine

Traveled with family
Disliked: Cleanliness, staff & service
Nice big rooms, great water pressure in shower, great location. Bathroom was not clean sorry - more so that items from previous customer were not removed. Staff at check in/checkout were pleasant, but weren’t forthcoming with local information. Breakfast was disappointing.
Stayed 1 night in Dec 2024

8/10 Good

Joe

Liked: Amenities
Good stay
Stayed 1 night in Dec 2024

10/10 Excellent

Rosetta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Booked online last min at like 8.30pm got there no one was at reception rung the number on the door someone came straight away and gave us our keys. Easy
Stayed 1 night in Dec 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Sophie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was well maintained, there was beautiful views of the mountains surrounding and the staff were very friendly. The rooms were clean and lots of channels on the tv, convenient kitchenette with a fridge to keep food and the bed was very comfortable. Parking was allocated and easy access will stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Moses

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Friendly staff and rooms were spacious. Will use again.
Stayed 1 night in Nov 2024

8/10 Good

Mia

Traveled with family and small children
Liked: Cleanliness
Spacious rooms, plenty of space for the whole family
Stayed 1 night in Nov 2024

6/10 Okay

Joey

Liked: Cleanliness, property conditions & facilities
The room was fantastic, very clean and was very comfortable. The customer service we had when we got there wasn’t the best, wasn’t very welcoming. Felt like we were insulting him with our existence and he looked like Dhar mann.
Stayed 2 nights in Nov 2024

8/10 Good

Joanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, amazing views from verandahs, restaurant on property with great food and services.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jiri

You get what you pay for - enough for us
Stayed 2 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The room was generously big. It was well appointed but starting to show signs of age. Light switches getting hard to use. Net curtains missing runners. No separate handrail for bathroom handtowel. The hairdryer kept turning itself off.
Stayed 2 nights in Nov 2024

8/10 Good

Maggi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, easy to check in and out. Walkable to town.
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic stay. The room was so spacious! We had a private balcony where we could hang our wet towels and swimwear after visiting Hanmer Springs hot pools. The bathroom also had a hot towel rail which was a plus. The bed was comfortable and we appreciated the ample power points on the bedside. I'd recommend staying here.
Stayed 1 night in Nov 2024

6/10 Okay

Celia

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Place is tired
Place is looking tired, needs some maintenance and an update
Stayed 1 night in Oct 2024

8/10 Good

Paulette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Large spacious room. Sky tv. Great shower and plenty of hot water. Great reception staff very helpful.
Stayed 1 night in Nov 2024