4/10 Poor
Donna
30 November 2024
Disliked: Amenities
Made a reservation through a 3rd party but pick a pay later option, but since I have the Hilton honor app figure I pay it pick my room and floor. Later that evening when I received the digital key went to hotel to check in show front woman that I pay fulled she replied there no payment I didn’t want to argue and insert my card again asking her I wouldn’t get charged double but guess what I did . Which cause me to be on phone with Hilton ppl than front desk . They only refunded me for one night must check my credit card to make sure all have been removed what a freaking headache.
Donna
Stayed 2 nights in Nov 2024