You can look forward to dry cleaning/laundry services, a bar, and a business center at Mercure Hotel Hamburg Mitte. The on-site restaurant, RELAX, offers lunch, dinner, and happy hour. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
Buffet breakfast (surcharge), self parking (surcharge), and express check-out
Express check-in, a gift shop, and tour/ticket assistance
Smoke-free premises, a vending machine, and free newspapers
Guest reviews give top marks for the helpful staff
Room features
All 180 rooms include comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
Recycling, LED light bulbs, and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and showers
Flat-screen TVs with satellite channels
Coffee/tea makers, daily housekeeping, and desks
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
Danish, English, German, Polish, Russian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Covered self parking on site (EUR 20 per day; includes in/out privileges)
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 24 per person
1 restaurant
1 bar
Room service available
Restaurants on site
RELAX
Restaurant
Family friendly
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Vending machine
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Business services
Business center
Conference space (2045 square feet)
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
No plastic coffee stirrers
No plastic drinking straws
No plastic soda bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Bathroom
Eco-friendly toiletries
Hair dryer
Private bathroom
Shower
Towels
Entertainment
Flat-screen TV
Satellite channels
Food and drink
Coffee/tea maker
More
Bulk dispenser for toiletries
Desk
Eco-friendly cleaning products provided
Free newspapers
Iron/ironing board (on request)
Laptop-compatible safe
LED light bulbs
Phone
Recycling
Soundproofing
Water-efficient showers only
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 24 per person
Covered self parking fee: EUR 20 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
Only registered guests are allowed in the guestrooms
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Property is also known as
Hamburg Mercure Hotel
Hamburg Mercure Hotel Mitte
Hamburg Mitte
Mercure Hamburg Mitte
Mercure Hotel Hamburg
Mercure Hotel Hamburg Mitte
Mercure Hotel Mitte Hamburg
Mitte Hamburg
Mercure Hamburg Mitte Hamburg
Mercure Hotel Hamburg Mitte Hotel
Mercure Hotel Hamburg Mitte Hamburg
Mercure Hotel Hamburg Mitte Hotel Hamburg
Frequently asked questions
Is Mercure Hotel Hamburg Mitte pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mercure Hotel Hamburg Mitte?
Self parking is available for EUR 20 per day.
What time is check-in at Mercure Hotel Hamburg Mitte?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Mercure Hotel Hamburg Mitte?
Check-out is at noon.
Where is Mercure Hotel Hamburg Mitte located?
Located in Eimsbuettel, this eco-certified hotel is within 1 mi (2 km) of Planten un Blomen and Reeperbahn. Miniatur Wunderland and Elbe Philharmonic Hall are also within 3 mi (5 km). Sternschanze U-Bahn is 7 minutes by foot and Schlump U-Bahn is 7 minutes.
Mercure Hotel Hamburg Mitte Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rooms were extremely hot and uncomfortable. Could not get comfortable in room and staff would not adjust thermostat to less than 72 degrees Fahrenheit. Staff told us their technicians were sick and could not fix our room. We were moved to another room with the same problem. Nothing nice about sitting in your room sweating. Would not recommend. As well, bartender charged us 36 Euros for two cocktails with well alcohol. Way over charged. Locals said we were robbed!
We booked the hotel for a conference we are from the US. The location was great for us as we had few good restaurants and cafe that we could walk to. Great friendly reception staffs that all speak English so helpful if you are not fluent in German. The rooms are small (This is Europe), but clean and comfortable for us. The beds were comfortable and the free WIFI was excellent. We would book again.
Nice hotel, great staff, rooms are perfectly fine, clean, attractive, all you need. Locations fine so long as you are prepared to explore further away.
Business hotel near convention centre and university of Hamburg. Good size room for Europe, with comfy (and slightly soft bed) and not too big pillows. Modern bathroom with good shower stall. Good work desk and good internet connectivity. Breakfast has a solid choice of options. About 5-7 minutes walk from nearest u-bahn station.
Location is great to explore the Schanzenviertel and St. Pauli, hotel also is in great condition, rooms are clean and look new.
Reason for my average rating is the non-functioning AC, ultimately I’m coming to sleep and this was difficult due to the heat on the top floors
I have called the front desk, someone came, made some changes on the thermostat and mentioned it is fixed. Unfortunately this was not the case.
We stay at the Mercure Hamburg Mitte every year for the WTCE show. I put up 18 of my team. While the rooms are small, they are efficient and the staff is wonderful. Feels like home.
I loved everything about this hotel (staff, location, rooms - the view is amazing), except for the fact that the only amenities they have are breakfast and a late night bar with no food.
My team stayed at the Mercure Mitte for the WTCE airline show. I can say enough positive comments about the staff. Efficient, friendly, accommodating, knowledgeable and just genuinely trying to make sure are stay was a wonderful experience.
Hotel is in a good location, rooms were ok, a little on the small side. The hotel is more geared up for the single business traveller (very convenient for the exhibition centre) that it is for couples. Breakfast was good. Not sure about the night shift security, when we can back late one evening we just walked in unchallenged. 7/10 overall.
Excellent services and professional staff. You have all the basic comfort from the room, I appreciate a lot having the tea bags and electric kettle in-room. Bed is comfortable. Location excellent for those who needs to work at the Messe Hamburg for fairs and exhibitions.