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IntercityHotel Hamburg Hauptbahnhof

4.0 star property
Pet-friendly hotel connected to the convention center in Hamburg City Center with a 24-hour front desk

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for IntercityHotel Hamburg Hauptbahnhof

Exterior
Restaurant
Bar (on property)
Business Room | Hypo-allergenic bedding, down comforters, in-room safe, desk
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pet friendly
  • Parking available
  • Breakfast available
The price is AED 397
AED 419 total
includes taxes & fees
22 Dec - 23 Dec

Room options

View all photos for Standard Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hair dryer
Free bottled water
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Business Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hair dryer
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room, 1 Double Bed (Plus)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Business Room, 1 Double Bed (Plus)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hair dryer
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hair dryer
Free bottled water
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Best Western Plus Hotel St. Raphael

Free WiFi
Air conditioning
Gym
Breakfast available
8.8 out of 10, Excellent, (1004)
The price is AED 360
AED 382 total
includes taxes & fees
16 Dec - 17 Dec
Best Western Plus Hotel St. Raphael

About the neighborhood

Map
Glockengiesserwall 14/15, Hamburg, HH, 20095

What's nearby

  • Hamburger Kunsthalle - 1 min walk - 0.1 km
  • Hamburg City Hall - 11 min walk - 0.9 km
  • Miniatur Wunderland - 3 min drive - 2.5 km
  • Elbe Philharmonic Hall - 4 min drive - 2.7 km
  • Hamburg Cruise Center - 4 min drive - 2.6 km

Getting around

  • North Central U-Bahn - 3 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 4 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Schweinske Hamburger Hauptbahnhof - ‬4 min walk
  • ‪Ahoi Steffen Henssler Hamburg - ‬4 min walk
  • ‪Gosch Sylt - ‬4 min walk
  • ‪Vapiano - ‬2 min walk

About this property

IntercityHotel Hamburg Hauptbahnhof

Upscale hotel near Miniatur Wunderland
At IntercityHotel Hamburg Hauptbahnhof, you can look forward to an art gallery on site, a shopping mall on site, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a vending machine
  • Free newspapers, an elevator, and a front-desk safe
  • A 24-hour front desk, concierge services, and meeting rooms
  • Guest reviews say great things about the helpful staff and location
Room features
All 155 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with showers and hair dryers
  • 30-inch flat-screen TVs with premium channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

Croatian, English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 25 per day)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee weekdays 6:00 AM–10:00 AM: EUR 20 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Art gallery
  • Shopping mall
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathroom (partially open)
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 30-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Free bottled water

More

  • Desk
  • Free newspapers
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number Glockengießerwall 14/15, IntercityHotel Hamburg hauptbahnhof, IntercityHotel GmbH, DE114110290, 040248700

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

InterCityHotel Hauptbahnhof
InterCityHotel Hauptbahnhof Hotel Hamburg
Intercityhotel Hotel Hamburg
InterCityHotel Hamburg Hauptbahnhof Hotel
InterCityHotel Hamburg Hauptbahnhof
IntercityHotel Hamburg Hauptbahnhof Hotel
IntercityHotel Hamburg Hauptbahnhof Hamburg
IntercityHotel Hamburg Hauptbahnhof Hotel Hamburg

Frequently asked questions

Is IntercityHotel Hamburg Hauptbahnhof pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at IntercityHotel Hamburg Hauptbahnhof?

Self parking is available for EUR 25 per day. Limited spots are available.

What time is check-in at IntercityHotel Hamburg Hauptbahnhof?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at IntercityHotel Hamburg Hauptbahnhof?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is IntercityHotel Hamburg Hauptbahnhof located?

Located in Hamburg City Center, this hotel is within a 15-minute walk of Hamburger Kunsthalle and Hamburg City Hall. Miniatur Wunderland and Reeperbahn are also within 2 mi (3 km). North Central U-Bahn and Monckebergstrasse U-Bahn are within a 5-minute walk.

IntercityHotel Hamburg Hauptbahnhof Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 410 out of 1002 reviews" "
Rating 8 - Good. 419 out of 1002 reviews" "
Rating 6 - Okay. 110 out of 1002 reviews" "
Rating 4 - Poor. 37 out of 1002 reviews" "
Rating 2 - Terrible. 26 out of 1002 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Margaret, Los Angeles

Traveled with partner
Hotel is walking distance from the train station, and near restaurants and shopping. Staff were very friendly and helpful. Room was clean and comfortable. We were in a business room on the 8th floor with a nice view.
Stayed 1 night in Dec 2024

10/10 Excellent

CARLOS, ANTIGUO CUSCATLAN

Stayed 1 night in Nov 2024

8/10 Good

nigel patrick

Stayed 2 nights in Oct 2024

4/10 Poor

Fazel Rabi

Business traveler
Disliked: Staff & service, amenities
Their bads were very dirty and had so much and bad bugs cleanliness is under 0 locations is good staff was good.
Stayed 1 night in Oct 2024

10/10 Excellent

Roland

Stayed 1 night in Oct 2024

6/10 Okay

Elke

Too expensive - not even coffee/tea making facilities
Stayed 2 nights in Oct 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Paul, APO AP

Liked: Cleanliness, staff & service
Convenient to the train station
Stayed 2 nights in Oct 2024

10/10 Excellent

Zhengyu

Stayed 2 nights in Sep 2024

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient next to the train station and a short walk to the lake in the centre of the city.
Stayed 5 nights in Sep 2024

8/10 Good

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Sep 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff specially receiption is greatly helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Inger

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and willing to help with questions and the breakfast buffet was delicious.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good location, but noisy and warm
This hotel was in a good spot near the train station and was handy for getting around. When we arrived it was 32 degrees heat and there was no air conditioning in this hotel, we weren't supposed to open the windows due to works ongoing outside which resulted in the room feeling a bit like a sauna. When we gave in and finally did open the windows it was hard to sleep due to the noise. On our last morning our key cards stopped working and it took 4 attempts to get us back into our room to collect our bags and passports to go home. The bathroom was clean, the room was clean and the staff were nice and friendly.
Stayed 3 nights in Aug 2024

10/10 Excellent

Takahiro

Stayed 5 nights in Aug 2024

10/10 Excellent

Helen

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Oguzhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were pleasantly surprised by the hotel and its cleanliness. room size was perfect. very spacious and the bathroom was brand new. the hotel's location was super good. close to everything. the shopping mall was just around the corner. we arrived by car and we used the hotel's underground car park. it cost 25 euros for a day. if we come to hamburg in the future, we will 100% choose you again. thanks
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Stayed 1 night in Aug 2024

8/10 Good

Yu Kam

Traveled with family
Liked: Cleanliness, staff & service
Location is quite convenient and it is quite near the Hamburg train and metro stations. You can be easy to find amazing food nearby the hotel. The hotel is clean and staff is helpful.
Stayed 1 night in Aug 2024

4/10 Poor

Adrian

Stayed 2 nights in Aug 2024

2/10 Terrible

Gary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Morten

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was right by the train station, and was well in the center of the city
Stayed 1 night in Aug 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Less than two blocks from Hamburg Central. Very convenient if arriving or leaving by train or bus and just staying the night or seeing the main attractions in central Hamburg (all of which are a quick 15-20 min walk). Clean, comfortable, quiet. Basic amenities but no frills so maybe not the best for longer stays. WiFi works very well: suggest don’t get the breakfast option. Multiple better, and cheaper, breakfast options within a few blocks in every direction .
Stayed 1 night in Jul 2024

2/10 Terrible

Anthony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Notice: There is very loud noise until Sep 2024
If I had known about the very loud restoration noise on the building (I don't care about the time of day), I never would have booked this hotel. The rate I paid is comparable to the rates of other hotels in the area - potential guests should be notified of this noise or given a significant discount. This noise is unacceptable.
Stayed 1 night in Jul 2024