Hotel Residence am Hauptbahnhof

Hotel with a 24-hour front desk, near Miniatur Wunderland

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Residence am Hauptbahnhof

Front of property
Interior entrance
Quadruple Room | Premium bedding, in-room safe, desk, rollaway beds
Staircase
Food court

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Breakfast available
  • Housekeeping
  • Free WiFi
The price is AED 211
AED 226 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

Double Room

Highlights

Heating
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Cable channels
Desk
In-room safe
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Twin Room

Highlights

Heating
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Cable channels
Desk
In-room safe
  • Sleeps 2
  • 2 Twin Beds

Single Room

Highlights

Heating
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Cable channels
Desk
In-room safe
  • 8 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Quadruple Room

Highlights

Heating
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Cable channels
Desk
In-room safe
  • 18 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

Triple Room

Highlights

Heating
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Cable channels
Desk
In-room safe
  • 18 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About the neighborhood

Map
Steindamm 24-26, Hamburg, HH, 20099

What's nearby

  • Hamburger Kunsthalle - 9 min walk - 0.8 km
  • Hamburg City Hall - 17 min walk - 1.5 km
  • Miniatur Wunderland - 4 min drive - 3.1 km
  • Elbe Philharmonic Hall - 5 min drive - 3.3 km
  • Hamburg Cruise Center - 5 min drive - 3.1 km

Getting around

  • South Central U-Bahn - 5 min walk
  • Hamburg Central Station - 6 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Köz Ocakbaşı - Barbecue House - ‬1 min walk
  • ‪Ocakbasi Grill House - ‬1 min walk
  • ‪Saray Köz Restaurant - ‬1 min walk
  • ‪Back-Factory - ‬1 min walk
  • ‪Indisches Restaurant Badshah - ‬3 min walk

About this property

Hotel Residence am Hauptbahnhof

Hotel near Miniatur Wunderland
Hotel Residence am Hauptbahnhof provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), tour/ticket assistance, and an elevator
  • Luggage storage, a front-desk safe, and smoke-free premises
  • A 24-hour front desk, laundry services, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Residence am Hauptbahnhof offer perks such as premium bedding, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping, and desks

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Offsite parking within 311 mi (EUR 18 per night)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 13 per person
  • Room service available

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 per person
  • Nearby parking fee: EUR 18 per night (1640420 ft away)
  • In-room safe fee: EUR 3.00 per stay
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards, debit cards, and cash

Property is also known as

Hotel Residence am Hauptbahnhof
Hotel Residence am Hauptbahnhof Hamburg
Residence am
Residence am Hauptbahnhof
Residence am Hauptbahnhof Hamburg
Residence Hotel am Hauptbahnhof
Am Hauptbahnhof Hamburg
Hotel Residence am Hauptbahnhof Hotel
Hotel Residence am Hauptbahnhof Hamburg
Hotel Residence am Hauptbahnhof Hotel Hamburg

Frequently asked questions

Is Hotel Residence am Hauptbahnhof pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Residence am Hauptbahnhof?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Residence am Hauptbahnhof?

Check-out is at 11 AM.

Where is Hotel Residence am Hauptbahnhof located?

Located in Hamburg City Center, this hotel is within 1 mi (2 km) of Museum of Arts and Crafts Hamburg and Hamburg City Hall. Miniatur Wunderland and Reeperbahn are also within 3 mi (5 km). South Central U-Bahn is only a 5-minute walk and North Central U-Bahn is 8 minutes.

Hotel Residence am Hauptbahnhof Reviews

Reviews

6.8
Rating 10 - Excellent. 84 out of 786 reviews" "
Rating 8 - Good. 288 out of 786 reviews" "
Rating 6 - Okay. 261 out of 786 reviews" "
Rating 4 - Poor. 108 out of 786 reviews" "
Rating 2 - Terrible. 45 out of 786 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Hong

Traveled with family
Liked: Cleanliness, amenities
Pure budget stay with 24hrs front desk. Pretty good.
Stayed 2 nights in Nov 2024

4/10 Poor

Mohammad

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Going to first floor about 20 steps with luggage very hard then very time consuming down no first floor elevator
Stayed 3 nights in Nov 2024

8/10 Good

Erving

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was efficient, friendly and spoke English.
Stayed 5 nights in Oct 2024

6/10 Okay

Azrrik

Liked: Cleanliness, staff & service
The hotel is old and run down, but it's right next to the train station. The staff are super friendly. The street outside the hotel is full of broken bottles and crazy people shouting until after midnight.
Stayed 4 nights in Sep 2024

8/10 Good

Mr C A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 day break in Hamburg
Stayed 3 nights in Sep 2024

6/10 Okay

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most concerning thing was the feel of the neighborhood. I knew that it would be shady when booking near the HBh, but it and it was pretty sketching coming home at night. Lots of men lingering on the streets gawking at me and my teenage daughters.
Stayed 1 night in Jul 2024

2/10 Terrible

Carol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
This is a terrible hotel. No air conditioning and no elevator until you climb steep steps past the second floor. Bathroom is tiny. Carpeting is old.
Stayed 1 night in Jul 2024

10/10 Excellent

Niel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the station.
Stayed in Hamburg for a football weekend to go to a couple of matches. We hired a triple room which was perfect for our needs. Great clean hotel, easy to find in a central location a few minutes walk from the station. Area was OK but a lot of homeless people wandering about but there didn't hassle us, may put families off though. All in all a great find and will be staying here again on our next football trip.
Stayed 3 nights in Feb 2024

4/10 Poor

Maria

Liked: Cleanliness
Disliked: Staff & service, amenities
Very unsafe area, don't go there. The staff isn't very friendly, the breakfast is overpriced, some rooms are OK, but small, others very noisy or smelly. You are better off buying a Deutschlandticket and staying in Lubeck or Bremen.
Stayed 3 nights in Jun 2024

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had booked this hotel because it was close to the train station - I came in by train and was due to leave by train the next morning. I was a little apprehensive after reading all of the negative reviews, but I was pleased overall with my stay here. The hotel offers the basic amenities for a comfortable night's stay: comfortable bed, cleaning bedding, nice pillow, blackout curtains, a television (I did not turn mine on so I cannot comment on the channels), a hot shower, a modern toilet, bath and hand towels, hand soap and body gel dispensers, a floor mat, hand towel and bath towel, luggage storage including a large cabinet with hangers and shelving, a writing desk and chair, a bedside table with a lamp, sufficient lighting in the room, an electronic safe, tourist maps and information in the hallway, and, finally, friendly and helpful staff. I was allowed early check-in. There is a medium-sized supermarket 50 metres from the hotel called Penny, which was very handy. It's a 5 minute walk to the train station. The hotel offers breakfast for a few, but I did not utilize the service. The surrounding area is a bit seedy (many homeless and presumed drug addicts), however I was never bothered by anyone during my stay. Overall, a good and very budget friendly stay here!
Stayed 1 night in Jun 2024

8/10 Good

Tristanio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location being close to the Hauptbahnhof and I liked how clean and quiet the room was. The staff were friendly and receptive to questions we had. The only qualm would be that the neighbourhood was a bit rough at night.
Stayed 3 nights in May 2024

10/10 Excellent

boakye

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Nice quiet room. Convenient location. I'd stay there again.
Stayed 1 night in May 2024

10/10 Excellent

boakye

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2024

4/10 Poor

Gertrude

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My cheese and egg sandwich was bitten with big holes by some unknown “animal” during the night, it was just scary and I tried not to leave my bed in the dark. Very uncomfortable and scary!
Stayed 2 nights in Apr 2024

6/10 Okay

Jan

Stayed 2 nights in Feb 2024

10/10 Excellent

boakye

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in is very smooth
Stayed 1 night in Jan 2024

10/10 Excellent

boakye

Stayed 1 night in Jan 2024

4/10 Poor

Kathryn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Does not warrant a 3* rating . Carpets dirty and general decor tired.picture of hotel front did not match the reality so spent 45 mins in the dark , at night , trying to find the hotel . Have not used Expedia before . I won’t be using it again . A very disappointing experience
Stayed 1 night in Sep 2023

10/10 Excellent

wen

Stayed 2 nights in Aug 2023

2/10 Terrible

Elsabe

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

ROBERT

Stayed 1 night in Jan 2023

2/10 Terrible

Michael

Stayed 2 nights in Sep 2022

2/10 Terrible

Nancy

Stayed 1 night in Jul 2022

4/10 Poor

Lijana

Stayed 2 nights in Jun 2022