Absolutely terrible service, kicks up a fuss over the smallest issues (like asking for hot water, which they said we could, but then told us “This is Deutschland, nothing’s free” and refusing to give it to us). Asked for his name so that I could complain, he threatened to call the police. When I agreed, he called some random bodyguard instead who told us to get out of the hotel.
Place was filthy, even the plates at breakfast were caked with the dried remains of someone else’s meal. Lady at breakfast yelled at us not 2 steps into the area to sit exactly where she dictated. When we chose to sit at another table, she pulled my mother’s chair away and took it to another table. Absolutely appalling.
Found someone’s sock in my room. Sock remained for two nights and was still there at checkout.
Lift only goes from the second to the fifth floor, so if you get a room on the sixth floor you’re going to have to carry your luggage up two flights of stairs.
The area is crawling with dodgy people, with lots of yelling and smashing bottles at night.
Avoid this hellhole like the plague. Pay a bit more for a better hotel. Anywhere but here. At the very least, you’d expect not to be abused at a hotel you paid more than a hundred euros for, or not see a decade’s worth of dust clogging up the heaters.