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Best Western Raphael Hotel Altona

3.0 star property
Hotel with a full-service spa, near Reeperbahn

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Raphael Hotel Altona

Hypo-allergenic bedding, minibar, in-room safe, desk
Bar (on property)
Hypo-allergenic bedding, minibar, in-room safe, desk
Lounge
Food and drink

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Parking available
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
The price is AED 289
AED 310 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Twin Bed

Eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Twin Bed

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 Double Bed (Cozy Sitting Corner)

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Room, 1 Double Bed (Cozy Sitting Corner)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Double Bed

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

IntercityHotel Hamburg-Altona

Pet friendly
Free WiFi
Restaurant
Air conditioning
8.4 out of 10, Very Good, (979)
The price is AED 325
AED 348 total
includes taxes & fees
9 Jan - 10 January 2025
IntercityHotel Hamburg-Altona

About the neighborhood

Map
Praesident-Krahn-Str. 13, Hamburg, HH, 22765

What's nearby

  • Theatre Neue Flora - 17 min walk
  • St. Pauli Piers - 4 min drive
  • Fish Market - 4 min drive
  • Reeperbahn - 5 min drive
  • Miniatur Wunderland - 6 min drive

Getting around

  • Hamburg-Altona Station - 3 min walk
  • Königstraße S-Bahn - 13 min walk
  • Hamburg Airport (HAM) - 33 min drive

Restaurants

  • ‪Köz Urfa - ‬2 min walk
  • ‪Aha Ramen n` Poké - ‬6 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Schweinske Altona - ‬4 min walk
  • ‪Bok - ‬4 min walk

About this property

Best Western Raphael Hotel Altona

Hotel near Reeperbahn
At Best Western Raphael Hotel Altona, you can look forward to a garden, a library, and a bar. Treat yourself to some rest and relaxation at Sauna (kostenpflichtig), the onsite spa. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Books, a water dispenser, and multilingual staff
  • Smoke-free premises, a front-desk safe, and a 24-hour front desk
Room features
All guestrooms at Best Western Raphael Hotel Altona feature thoughtful touches such as pillow menus, in addition to amenities like free WiFi and safes.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with satellite channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 12 per day)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 14 per person
  • 1 bar

Things to do

  • Full-service spa

Family friendly

  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Spa

  • Sauna
  • Spa open daily

Accessibility

  • Elevator

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Books
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 12 per day
  • Rollaway bed fee: EUR 30.0 per night
  • Facilities fee: EUR 20 per person, per day and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Best Western Altona
Best Western Hotel Altona
Best Western Hotel Raphael Altona
Best Raphael Altona Hamburg
Best Western Raphael Altona
Best Western Raphael Hotel Altona Hotel
Best Western Raphael Hotel Altona
Hotel Best Western Raphael Altona
Hotel Raphael Altona
Raphael Hotel Altona
Best Western St Raphael
Best Western Raphael Hotel Altona Hamburg
Best Western Raphael Hotel Altona Hotel Hamburg

Frequently asked questions

Is Best Western Raphael Hotel Altona pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Raphael Hotel Altona?

Self parking is available for EUR 12 per day.

What time is check-in at Best Western Raphael Hotel Altona?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Best Western Raphael Hotel Altona?

Check-out is at noon.

Where is Best Western Raphael Hotel Altona located?

Located in Altona, this spa hotel is 0.5 mi (0.8 km) from Altonaer Rathaus and within 3 mi (5 km) of Reeperbahn and Miniatur Wunderland. Theatre Neue Flora and Herbertstrasse are also within 1 mi (2 km). Hamburg-Altona Station is only a 3-minute walk and Königstraße S-Bahn is 13 minutes.

Best Western Raphael Hotel Altona Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 175 out of 581 reviews" "
Rating 8 - Good. 273 out of 581 reviews" "
Rating 6 - Okay. 103 out of 581 reviews" "
Rating 4 - Poor. 25 out of 581 reviews" "
Rating 2 - Terrible. 5 out of 581 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

charles

Liked: Staff & service, amenities
I was very disappointed that they had a room directly next to me being completely remodeled starting an 8:15 in the morning the next day, it was super loud. I understand that these hotels need to be worked on, but the front desk person should’ve let me know ahead of time or moved me to, a location where I’m not hearing a hammer at 8:15 in the morning. i expect more from a Best Western
Stayed 1 night in Dec 2024

8/10 Good

Anas, Lahore

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We just needed a place to store our belongings and sleep that was close to the transport system. This place was perfect for that.
Stayed 1 night in Jul 2024

8/10 Good

YOSHIKI R

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower
The only complaint is the space of the shower. Although I know that it is pretty normal for any generic German hotels, I think that they could still do some arrangement, such as relocation of soup bottles, to give a little more freedom for showerers. Anyway, the amount of water and pressure are excellent!
Stayed 6 nights in May 2024

10/10 Excellent

Rachel, Cosmopolis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very close to the train station. It is clean and the rooms are nice. Staff are helpful. I recommend staying here!
Stayed 1 night in Aug 2023

10/10 Excellent

Monica

Stayed 4 nights in Jul 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Tiny rooms and dreadfully overpriced
Tiny rooms. Way overpriced for the size.
Stayed 1 night in Apr 2023

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service
The property was great. My room was clean and spacious and the bathroom was wonderful!
Stayed 1 night in Oct 2022

10/10 Excellent

Amie G.

Liked: Staff & service, amenities, property conditions & facilities
There was nobody at the front desk when I wanted to check out at 5 in the morning.
Stayed 1 night in Sep 2022

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Stayed 1 night in Aug 2020

8/10 Good

Leonora

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location easy access to restaurants and trains
Stayed 1 night in Feb 2020

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came alone to visit my sister who lives close by. Very central, very clean place. Impressed by the vicinity of the hotel to all attractions.
Stayed 7 nights in Jan 2020

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and helpful
Stayed 5 nights in Oct 2019

10/10 Excellent

Brooks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy place for a good price.
We really liked this hotel. It's not far from downtown, but doesn't have a downtown price tag. Breakfast can be purchased separately. They have an arrangement with a parking garage where you can park your car, but it's quite expensive. We paid at a parking meter (with a credit card) to park in the street next to the hotel, for maybe 1/3 the cost.The furniture is a little dated, but very functional. It's not the Ritz, but it's just right for the price. We had a great view of the Tivoli Gardens amusement park from our window.
Stayed 1 night in Apr 2019

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Close to the station. Clean good price and good service, all you need really.
Stayed 2 nights in Jan 2019

10/10 Excellent

Helle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great , lovely, wonderful
Stayed 1 night in Apr 2019

10/10 Excellent

YOSHIKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Traveller
I love the overhead flat shower head which falls a plenty of hot water like raining. There were many croissant/coffee stops close-by. Wifi speed is ok as long as no huge data transaction is involved.
Stayed 6 nights in Mar 2019

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel handy for Altona
This hotel was in a perfect location for us as we were in Hamburg for a gig and it was close to the venue and to the station. On arrival we were greeted and pleased to be upgraded. Our room was large and was on the front of the hotel and although the view was nothing special as it overlooked Altona Nord station, it was large, clean, well presented and there was no issue of outside noise Beds were comfortable and the shower and bathroom facilities were more than ample. If we had one small issue it would be that the room lighting was quite subdued and the room was not that bright. We went down for breakfast about 30 minutes before it was due to finish and although it wasn't included in our room rate we decided to pay and eat in the hotel as we were on a tight schedule and didn't want to spend time looking around the locale for something else. Although it was quite expensive at €12 per person there was a really good selection of fruits, pastries and an extensive continental selection and we were able to replenish as often as we wanted. If you were looking for a hotell to explore central Hamburg then this may be a bit far out but if you were visiting the Altona part of the city then I would certainly recommend this hotel
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a three star near the Hamburg, Altona railway. It was convenient for both the metro and busses. The room was comfortable, clean, and small. It was made up for two people but there was room gor no more than one. Good use was made of space. The staff had a lot of prepared info on transport, restaurants etc. Well done. I have marked this hotel up because they took a simple place and made it work well.
Stayed 4 nights in Dec 2018

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for a break in Hamburg
Great transport links, local feel with good bars and restaurants close by. Ideal location to access all of Hamburg and avoid the city center.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stopover near Station.
Decent enough room though a little dated. Massive television and room had safe and coffee facilities. Bed was reasonable though the room was a little chilly until heat was turned up and worked through. Clean, tidy and perfectly adequate. WiFi worked eventually but slow.
Stayed 1 night in Mar 2018

8/10 Good

Stephen, Lancashire

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel ideal fro Train Station
Was a very nice hotel ideally placed for the train station. My only complaint was the single bed could have been a bit longer, but the staff were very friendly and the room was very clean. New towels were placed every day of my stay despite me leaving them on the towel rail to signify they did not need changing. I used the hotel for its convenience to the main line station or the ICE train to Hannover and you could hardly get a closer hotel. It is well placed for the local attractions and shops and is only a few minutes away from the central station on the underground.
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, exceptional service.
Convenient location, close to the S-bahn train station, which really connects you to everything else. Service is exceptional: in addition being polite and helpful, they surprised me when I declined room service two days in a row and they hung a bag of fresh towels (in a bag) on my door handle.