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"Staff can communicate in basic english, my traditional room did not disappoint, clean and well done up morning buffet. Can walk to any restaurants, grocery stores and of course the chair lift. "

"The people who work here are WONDERFUL. Sad that mgmt put them in this position. The facility is really in terrible shape, maintained in a patchwork, the grounds had snow boulders falling from roof and a treacherous entrance to reception. The worst arrival we've ever had; there was no shuttle service to the hotel. The roads were icy and there were no available taxis so we wandered around with gear and suitcases for 1 1/2 hours taking two nasty falls on the ice after a 12 hour trip to get there....

"Rooms were clean and beds were good for sleeping after a good day skiing. Breakfast was also great. "

"Really nice people run this place. Convenient to iwatake ski area. Breakfast is delicious and changes every day. "

"the people"

"Overall very well kept and lovely staff. Rooms had plenty of rooms for us to open our suitcases etc which was very handy. Food was great, only request that would make it easier for English speaking visitors would be more English labels next to food. Other than that was a very nice place to stay and would return. "

"Friendly, warm and homely. In the middle of the action with all the ski shuttles and ski hire etc almost at the front door. Also a lovely hot spar bath after a day on the slopes. Owner friendly and helpful. "

"Great location with amazing staff "

"Perfect location for shops, food, buses, chair lift! Loved our stay here "

"The property and staff were AMAZING! The location was perfect, in walking distance to Happo One. I loved the traditional style of the accommodations. I highly recommend this establishment to anyone who is looking to ski or snowboard during the day and a touch of traditional Japanese when it is time to rest and relax."

"Love the atmosphere"

"the owner is very nice and welcoming. our room was on the first floor and the shower was 2 floor under our floor and I found it not so convenient. the toilet on our floor was smelly. "