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"First class customer service. All staffs speak some English. Communication is smooth and simple. If you're first timer to Beijing, this is the place to stay ."

"Great hotel-fantastic location, close to Renmin university, the subway and shops, including a supermarket. Friendly staff and great service. Very comfy bed."

"Hôtel situé à 300 m du métro Grande Chambre propre avec une très bonne literie, Petit déjeuner buffet incroyable "

"Located in a convenient location in the heart of Shangdi / Zhongguancun. Close to great dining and shopping options. Surrounded by banks. The breakfast included in the daily charge is excellent. Very good staff - they refuse to take tips but I insisted by leaving the money on the bed when I checked out."

"Excellent hotel with reasonable price "

"This was my 5th stay in Avira. When I checked in, I made a request for a sunny room facing the street. I was given a great room, xx31, between Oct 22-28. When I returned to Avira--6th stay--after a trip to Tianjin a week later, I was given a dark and gloomy room, xx06, facing the courtyard on the same floor despite my similar request. Two hours after, I approached the manager who was kind enough to make my wish come true. And switched me to sunny, streetview room xx33, Really didn't know why...

"I booked this as an alternative to the Holiday Inn, which is a similar distance to the office I work from when in Beijing. I get bored of the cookie cutter hotels and this place looked much more interesting. The room (I booked the most basic type) was clean and comfortable and nicely decorated. There were bathrobes and slippers in the closet. What makes this hotel outstanding is the service. The two women on reception both spoke good English, and there was nothing that was too much trouble for...

"Convenient location. Near malls and near the Beijing subway. This is my 3rd time staying at Crown Plaza Zhongguancun. The staff are polite and converse well in English. Hotel isn’t modern but is decent in its amenities. Great gym and overall happy with my stay. Pillow can be a little bit more fluffed up. I found it a little flat. "