At Heartland Hotel Haast, you can look forward to a coffee shop/cafe, an arcade/game room, and dry cleaning/laundry services. Be sure to enjoy a meal at Frontier Café & Bar, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
You'll also enjoy the following perks during your stay:
Free self parking
Continental breakfast (surcharge), smoke-free premises, and tour/ticket assistance
A front-desk safe
Guest reviews speak highly of the helpful staff
Room features
All 52 rooms include comforts such as free WiFi and room service. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
Bathrooms with showers and free toiletries
Daily housekeeping and desks
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Continental breakfast available for a fee daily 8:00 AM–10:00 AM: NZD 16.00 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Restaurants on site
Frontier Café & Bar
Things to do
Arcade/game room
Family friendly
Arcade/game room
Laundry facilities
Conveniences
Front-desk safe
Guest services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Tour/ticket assistance
Business services
Business center
Accessibility
This property does not have elevators
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels
Entertainment
TV
More
Desk
Iron/ironing board
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The property charges NZD 1.5 for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately NZD 16.00 per person
Credit card charges are subject to a surcharge of NZD 1.5
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
Heartland World Heritage
Heartland World Heritage Haast
Heartland World Heritage Hotel
Heartland World Heritage Hotel Haast
Hotel Haast World Heritage
Heartland Haast
Hotel Heartland Hotel Haast Haast
Haast Heartland Hotel Haast Hotel
Hotel Heartland Hotel Haast
Heartland Hotel Haast Haast
Heartland World Heritage Hotel
Heartland Hotel
Heartland
Heartland Hotel Haast Hotel
Heartland Hotel Haast Haast
Heartland Hotel Haast Hotel Haast
Frequently asked questions
Is Heartland Hotel Haast pet-friendly?
No, pets are not allowed at this property.
How much is parking at Heartland Hotel Haast?
Self parking is free at this property.
What time is check-in at Heartland Hotel Haast?
Check-in start time: 2 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.
What time is check-out at Heartland Hotel Haast?
Check-out is at 10 AM.
Where is Heartland Hotel Haast located?
Situated near the beach, this eco-certified hotel is 0.3 mi (0.5 km) from Haast Visitor Centre and within 3 mi (5 km) of Aotearoa Gemstones and Bee Honey & Health. Haast Beach is 2.5 mi (4.1 km) away.
Heartland Hotel Haast Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 134 out of 568 reviews
10 - Excellent
134
Rating 8 - Good. 238 out of 568 reviews
8 - Good
238
Rating 6 - Okay. 143 out of 568 reviews
6 - Okay
143
Rating 4 - Poor. 40 out of 568 reviews
4 - Poor
40
Rating 2 - Terrible. 13 out of 568 reviews
2 - Terrible
13
8.2/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
6/10 Okay
Robert
2 February 2025
Food service spotty. Milk for breakfast had pieces of paper floating in it.
Robert
Stayed 2 nights in Jan 2025
6/10 Okay
Alexandra
Traveled with partner
29 January 2025
Disliked: Cleanliness
First time on our travels we have encountered slow service at check in. There were three other parties of people waiting even after ringing the bell several times. Quick check in but not very informative. Room was pretty average. Bathroom was unclean. The floor area around the toilet was pretty grim and the bottom of the shower was yellow and dusty.
The bed was clean though and comfortable.
Fridge in room.
Room was clean, bed was good and restaurant very good.
Would have been nice to have had a small fridge in room.
David
Stayed 1 night in Nov 2024
10/10 Excellent
Natasha, Ashburton
Traveled with family and small children
27 November 2024
Liked: Staff & service, amenities
First time visiting Haast and we loved this place. The view from our room, straight into greenery and mountains. We loved it and will definitely be back again as the last trip was a spontaneous last minute plan. We loved it. And the restaurant/bar was great too with lovely staff.
The check in was personal and ensured thst we were guided to our unit. The dual access to outside and an indoor walkway to the restaurant is a nice touch in a rainy area.Good location near an intersection and the visitors center. Would recommend this property, thanks.
Great stopping off point. Great cafe. Staff very helpful. My only downside was the mattresses on the bed. Felt like you were on a waterbed. Way too soft for us.
We stopped only for one night, staff were friendly and helpful, the room was clean, comfortable, the restaurant for dinner did some delicious food, all in all, a great experience.
Older motel but everything funvioned. Helpful staff nice dinner and breakfast.
Gavin
Stayed 1 night in Aug 2024
8/10 Good
Kieron
Traveled with partner
14 June 2024
Liked: Cleanliness, staff & service
All good
Kieron
Stayed 1 night in Jun 2024
6/10 Okay
Les
Traveled with partner
23 May 2024
Very tired. Needs an update.
Les
Stayed 1 night in May 2024
4/10 Poor
Ngaire
23 May 2024
Generally things felt old. Staff member was slow at reception and helping on one request
Ngaire
Stayed 1 night in May 2024
8/10 Good
David
1 May 2024
Liked: Cleanliness, staff & service, room comfort
Heartland Hotel was Comfortable
The Heartland Hotel was a good place to stay at after visiting the glaciers on the way to Queenstown. The hotel was comfortable and the restaurant and bar were very convenient on site, although you have to walk outside from your room to get to it. The staff was very friendly. The hotel is older but was still well kept and the room was clean and comfortable. Parking was right outside to room.