At Heartland Hotel Haast, you can look forward to a coffee shop/cafe, an arcade/game room, and dry cleaning/laundry services. Be sure to enjoy a meal at Frontier Café & Bar, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
You'll also enjoy the following perks during your stay:
Free self parking
Continental breakfast (surcharge), tour/ticket assistance, and a front-desk safe
Smoke-free premises
Guest reviews speak highly of the helpful staff
Room features
All 52 rooms include comforts such as free WiFi and room service. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
Bathrooms with showers and free toiletries
Daily housekeeping and desks
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Continental breakfast available for a fee daily 8:00 AM–10:00 AM: NZD 16.00 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Restaurants on site
Frontier Café & Bar
Things to do
Arcade/game room
Family friendly
Arcade/game room
Laundry facilities
Conveniences
Front-desk safe
Guest services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Tour/ticket assistance
Business services
Business center
Accessibility
This property does not have elevators
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels
Entertainment
TV
More
Desk
Iron/ironing board
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The property charges NZD 1.5 for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately NZD 16.00 per person
Credit card charges are subject to a surcharge of NZD 1.5
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
Heartland World Heritage
Heartland World Heritage Haast
Heartland World Heritage Hotel
Heartland World Heritage Hotel Haast
Hotel Haast World Heritage
Heartland Haast
Hotel Heartland Hotel Haast Haast
Haast Heartland Hotel Haast Hotel
Hotel Heartland Hotel Haast
Heartland Hotel Haast Haast
Heartland World Heritage Hotel
Heartland Hotel
Heartland
Heartland Hotel Haast Hotel
Heartland Hotel Haast Haast
Heartland Hotel Haast Hotel Haast
Frequently asked questions
Is Heartland Hotel Haast pet-friendly?
No, pets are not allowed at this property.
How much is parking at Heartland Hotel Haast?
Self parking is free at this property.
What time is check-in at Heartland Hotel Haast?
Check-in start time: 2 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.
What time is check-out at Heartland Hotel Haast?
Check-out is at 10 AM.
Where is Heartland Hotel Haast located?
Situated near the beach, this eco-certified hotel is 0.3 mi (0.5 km) from Haast Visitor Centre and within 3 mi (5 km) of Aotearoa Gemstones and Bee Honey & Health. Haast Beach is 2.5 mi (4.1 km) away.
Heartland Hotel Haast Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Room was clean, bed was good and restaurant very good.
Would have been nice to have had a small fridge in room.
David
Stayed 1 night in Nov 2024
10/10 Excellent
Natasha, Ashburton
Traveled with family and small children
27 November 2024
Liked: Staff & service, amenities
First time visiting Haast and we loved this place. The view from our room, straight into greenery and mountains. We loved it and will definitely be back again as the last trip was a spontaneous last minute plan. We loved it. And the restaurant/bar was great too with lovely staff.
The check in was personal and ensured thst we were guided to our unit. The dual access to outside and an indoor walkway to the restaurant is a nice touch in a rainy area.Good location near an intersection and the visitors center. Would recommend this property, thanks.
Great stopping off point. Great cafe. Staff very helpful. My only downside was the mattresses on the bed. Felt like you were on a waterbed. Way too soft for us.
We stopped only for one night, staff were friendly and helpful, the room was clean, comfortable, the restaurant for dinner did some delicious food, all in all, a great experience.
Older motel but everything funvioned. Helpful staff nice dinner and breakfast.
Gavin
Stayed 1 night in Aug 2024
8/10 Good
Kieron
Traveled with partner
14 June 2024
Liked: Cleanliness, staff & service
All good
Kieron
Stayed 1 night in Jun 2024
6/10 Okay
Les
Traveled with partner
23 May 2024
Very tired. Needs an update.
Les
Stayed 1 night in May 2024
4/10 Poor
Ngaire
23 May 2024
Generally things felt old. Staff member was slow at reception and helping on one request
Ngaire
Stayed 1 night in May 2024
8/10 Good
David
1 May 2024
Liked: Cleanliness, staff & service, room comfort
Heartland Hotel was Comfortable
The Heartland Hotel was a good place to stay at after visiting the glaciers on the way to Queenstown. The hotel was comfortable and the restaurant and bar were very convenient on site, although you have to walk outside from your room to get to it. The staff was very friendly. The hotel is older but was still well kept and the room was clean and comfortable. Parking was right outside to room.
The property was immaculate but it did have a couple of issues. We had no parking near the room we were allocated so we had to lug all our bags from the carpark around to the room which was quite annoying. Once we got into the room we found out that the whole facility was on central heating so our room was absolutely cooking. The fella on the front desk turned it off for us but said if someone needed it on then we'd pretty much just have to put up with it. The rooms really need to have the ability to be individually controlled
First hotel room in a long time where there was no fridge in the hotel room. Furniture was dated and marked, there was a smell in the bathroom and we couldn’t turn the heating off. The restaurant saved it, great food. Having stayed at Heartland Queenstown earlier in the week, this Heartland couldn’t be more different.
Lovely property. Lots of amenities; pool, snacks, breakfast, free parking.
Cheryl
Stayed 1 night in Apr 2024
8/10 Good
Mandy
Traveled with family
18 April 2024
Liked: Staff & service
The motel is in a world heritage site but it really needs renovating. The staff were really friendly, nice and helpful. Lots of fried food in the restaurant. But the location is hard to beat if you are exploring New Zealand’s natural treasures.
Mandy
Stayed 1 night in Mar 2024
4/10 Poor
Carolyn
Traveled with partner
17 April 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Very surprised to find no fridge in the room when we had all our breakfast ingredience with us, have never had this anywhere else . Shudder to think what was stuck to the skirting board under the bench didnt look too good. Howe er the Whitebait fritters were amazing