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New Star Halong Hotel

3.0 star property
Hotel in Ha Long with airport shuttle service and a 24-hour front desk

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Photo gallery for New Star Halong Hotel

View from property
Suite | Living area | LCD TV
Lobby
Lobby
Minibar, in-room safe, desk, blackout drapes

Reviews

6.6 out of 10

Popular amenities

  • Free airport shuttle
  • Room service
  • Parking included
  • Laundry
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout drapes

Suite

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Electric kettle
Coffee/tea maker
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Electric kettle
Coffee/tea maker
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Electric kettle
Coffee/tea maker
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Cai Dam - Bai Chay Ward, Ha Long

What's nearby

  • Cái Dăm Market - 9 min walk - 0.8 km
  • Ha Long Night Market - 12 min walk - 1.0 km
  • Dragon Park - 5 min drive - 4.6 km
  • Bai Chay Beach - 8 min drive - 4.1 km
  • Halong Bay Marina - 11 min drive - 11.5 km

Getting around

  • Ga Ha Long Station - 7 min drive
  • Haiphong (HPH-Cat Bi) - 42 min drive

Restaurants

  • ‪Nhà hàng Thủy Chung - ‬10 min walk
  • ‪Nha Hang Pho Bien - ‬7 min walk
  • ‪La Luna Coffee - ‬18 min walk
  • ‪Dung Anh Coffee - Bakery - ‬4 min walk
  • ‪Cua Vàng Hải Sản Nhà Hàng - ‬8 min walk

About this property

New Star Halong Hotel

Hotel located in Bai Chay
A free roundtrip airport shuttle, dry cleaning/laundry services, and a business center are just a few of the amenities provided at New Star Halong Hotel. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • An area shuttle, a front-desk safe, and karaoke
  • Free newspapers, coffee/tea in the lobby, and concierge services
Room features
All 108 rooms have comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • LCD TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Free roundtrip airport shuttle during limited hours
  • Airport shuttle at scheduled times
  • Area shuttle (surcharge)

Food and drink

  • 1 restaurant
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Karaoke

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • Elevator

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property will be closed from August 15 2022 to August 15 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

New Star Halong
New Star Halong Hotel Hotel
New Star Halong Hotel Ha Long
New Star Halong Hotel Hotel Ha Long

Frequently asked questions

Is New Star Halong Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at New Star Halong Hotel?

Self parking is free at this property.

What time is check-in at New Star Halong Hotel?

Check-in begins at 2 PM.

What time is check-out at New Star Halong Hotel?

Check-out is at noon.

Does New Star Halong Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is New Star Halong Hotel located?

Located in Bai Chay, this hotel is within a 15-minute walk of Cái Dăm Market and Ha Long Night Market. Sun Square and Bai Chay Beach are also within 3 mi (5 km).

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New Star Halong Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

9.4/10

Cleanliness

7.4/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

DONGHYUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Iris

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The room very nice and also comfy bad. The only thing is very not good the not speak English and not help u to buy trips or bus like others hotel
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveler

Stayed 1 night in May 2019

8/10 Good

DONGHYUK, 서울 성동구

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 좋네요
솔직히 가격대비 깨끗하였습니다 조식은 별로이네요
Stayed 2 nights in Mar 2019