Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests must register with the cruise at least 24 hours in advance. Registration requires full name, date of birth, nationality, passport number, and visa expiration date for all passengers. Check-in time is noon at White Dolphin Cruise office, 6A Le Thanh Ton Street, Hon Gai, Ha Long.
Please be advised that this property is a cruise ship and not a standard hotel.
Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi-Old Quarter, which is 3.5 hours away by car. A roundtrip daily transfer from Hanoi to Ha Long departs at 7:30 AM. Following the cruise, a van will transport guests back to Hanoi.