Search Capsule Hotels in Ha Long Bay

"The care and attention of the staff really elevated this experience. Katie and all the the other staff working April 26-28 were phenomenal. "

"The resort is amazing with breathtaking view.Our room is very nice with balcony facing the bay. Breakfast buffet is plenty and variety with different foods choices. We love the service here and staffs are very friendly and polite.The resort also has electric taxi to take you to into the town with small fee. We are really enjoyed our stay here, will definitely recommend to our friends and family if they travel to Việt nam "

"Excellent luxury hotel experience. Wide variety of food available and huge outdoor pool with lots of activities. Brilliant service."

"Good location and value. There was trace of smoking in the room unfortunately. "

"We stayed for four nights in the Citidenes, it had a comfortable working space, is close to the boat tours, a great gym and yoga studio as well as two pools. They also have free bicycles for you to explore the town. We stayed in an apartment style room so cooked in the fully equipped kitchen. Would highly recommend. "

"Very luxury feel on the boat. Staff very friendly and attentive. Great food options and they catered very well for dietary requirements. Only negative was that the evening canapés/drinks on the top deck felt a little tacky and slightly like a school disco at times, and the canapés were not great (half a grape on a slice of stale baguette)."

"I have nothing but praise for this hotel. I did six weeks in Vietnam – nine different locations/5* hotels – and this was my absolute favourite. Everything is just stunning !! "

"Very comfy beds and great showers, the food in the restaurant was nice. Staff were friendly and An helped me book travel and a tour around the bay. Bit out of town but it's an easy 10 min ride. Only negative was the sky bar was closed."

"Even though there was a problem with the dates we booked aligning with their schedule, Catherine Cruises went above and beyond to ensure we were on an equally luxurious cruise ship with another company to suit our schedule. And rather than just handing us over to another company, they proactively managed the whole thing with amazing communications and care levels. This demonstrates an exceptional level of commitment to customer service - even when we're not even on their boat! We hope to revisit them and experience their service on their own boat soon! Defo a big thumbs up to this company."